Personalisation agenda

The request was successful.

Dear Barking and Dagenham Borough Council,

With the current target of 100% of users being placed on personal
budgets arriving in 2013, I would like to know where your local
authority is with the personalisation agenda?

1.Are you currently using an on line resource directory, if so
Who is supplying this service?
How much is this costing your council?
How long is the contract with the supplier and when is it due to
end?

2.Are you currently using an on line Resource allocation system
(RAS), if so
Who is supplying this service?
How much is this costing your council?
How long is the contract with the supplier and when is it due to
end?

3.Are you currently using an e-market place solution, if so
Who is supplying this service?
How much is this costing your council?
How long is the contract with the supplier and when is it due to
end?

How are your council currently providing access to this information
(Q1,2,3) to your citizens?
Are you currently using a front end solution i.e. citizen portal,
if so
Who is supplying this service?
How much is this costing your council?
How long is the contract with the supplier and when is it due to
end?

If you are using a single supplier for more than one of these
please respond accordingly.

Yours faithfully,

jake walker

Corporate Complaints Team, London Borough of Barking and Dagenham Council

1 Attachment

 

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Hazell Danielle, London Borough of Barking and Dagenham Council

Dear Mr Walker,

 

LBBD/ 61662

 

Your FOI request has been considered and the information is set out below.

 

1.    Are you currently using an on line resource directory, if so

     Who is supplying this service?

     How much is this costing your council?  

     How long is the contract with the supplier and when is it due to end?

We do not currently have a contract we have purchased Quickheart which was
a one off payment.  

    

2.    Are you currently using an on line Resource allocation system (RAS),
if so

     Who is supplying this service?

     How much is this costing your council?

     How long is the contract with the supplier and when is it due to end?

We are not currently using an on line Resource Allocation System at this
time.

    

3.    Are you currently using an e-market place solution, if so

     Who is supplying this service?

     How much is this costing your council?

     How long is the contract with the supplier and when is it due to end?

We are not currently using an e-market place solution at this time.

    

     How are your council currently providing access to this information

     (Q1,2,3) to your citizens?

     Are you currently using a front end solution i.e. citizen portal, if
so

     Who is supplying this service?

     How much is this costing your council?

     How long is the contract with the supplier and when is it due to end?

Please see link attached this will take you to our public website where
all contract information is held.
[1]http://www.londoncontractsregister.co.uk...

 

If you need any more information, or if I can be of any further help,
please contact me.

If you are not satisfied with the way that I have dealt with your request
you can make a complaint by writing to the Corporate Complaints & FOI
Team, Room 104, Town Hall, 1 Town Square, Barking IG11 7LU.  Alternatively
you can make your complaint on-line at [2]www.barking-dagenham.gov.uk or
you can e-mail your complaint to [3][Barking and Dagenham Borough Council request email].

If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner. 
Full details of how to do this will be made available on request.

Regards,

 

Danielle Hazell | Complaints and Information Officer, Children's Adults
and Community Services

 

London Borough of Barking and Dagenham  Room number - 218   Barking Town
Hall .

Phone: 020 8227 2111  Fax: 020  8227 2156  

Email: danielle[4].[email address].uk  [5]www.barking-dagenham.gov.uk

 

.

E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. If you are
not one of the intended recipients, please notify the sender immediately
on +44 0 20-8215-3000 and delete the message from all locations in your
computer network. Do not copy this email or use it for any purpose or
disclose its contents to any person:to do so maybe unlawful.

References

Visible links
1. http://www.londoncontractsregister.co.uk...
2. http://www.barking-dagenham.gov.uk/
3. mailto:[Barking and Dagenham Borough Council request email]
4. mailto:[email address]
5. http://www.barking-dagenham.gov.uk/