Personal vs BBC Twitter accounts: Who decides?

Currently waiting for a response from British Broadcasting Corporation, they should respond promptly and normally no later than (details).

Dear British Broadcasting Corporation,

On 22nd June I submitted an FOI request ((RFI20200824) basically asking how a member of the viewing and listening public can determine the difference between "personal" and "BBC" Twitter accounts used by BBC staff. BBC FOI invoked the "journalism, art and literature" derogation as a means to refuse an answer to my request, BBC Complaints seem unwilling or unable to respond to my complaint, and BBC Questions seem unable to answer my question and have tied themselves in a data protection knot while trying to do so.

The obvious reluctance of the BBC to assist me in my quest for this information just makes me want to continue, so please provide the full name, position and postal address of the relevant member of BBC management who can assist me. I affirm postal address: I want to send a letter.

Yours faithfully,

Mr A Willmore

FOI Enquiries, British Broadcasting Corporation

Dear Mr A Willmore

Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 28 July 2020.  We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.

The reference number for your request is RFI20201084.

Kind regards,

Information Rights

BBC Freedom of Information
BC2 A4, Broadcast Centre
201 Wood Lane
London W12 7TP
Email: [BBC request email]

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