Personal vs BBC Twitter accounts

Currently waiting for a response from British Broadcasting Corporation, they should respond promptly and normally no later than (details).

Dear British Broadcasting Corporation,

I have explored these muddy waters before, without success, and I would appreciate your guidance and assistance so that I can obtain some useful and meaningful information without falling foul of the "journalism, art and literature" derogation. I am aware of FOI Act Section 16 and I would be grateful if you would apply that to this request as appropriate and if necessary.

After several communications with the BBC Complaints Department it appears to me that BBC staff can either have a "BBC" Twitter account or a "personal" Twitter account, with the latter being outside of their jurisdiction. To me, as a viewer and licence fee payer, it is *extremely* difficult to deduce which is "BBC" and which is "personal". For example, a leading player in BBC News has a Twitter handle of "firstname_lastname" and a description of "<something> Editor @BBCNewsnight" but that is not, apparently, a "BBC" account. Another leading BBC News player has a Twitter handle of "@BBCFirstnameInitial" and has a description of "Watch <this>, Follow @BBCNews, @BBCPolitics, Share stories at #CoronavirusNewscast, Subscribe <here>" but that evidently is a "BBC" account. So how do I tell the difference?

Is it as simple as "BBC" accounts start with "@BBC"? If so, confirmation of that would be extremely helpful. If it is more subtle than that then your guidance would be gratefully received.

As it is, I am wasting my own time and that of BBC Complaints simply because I cannot work out which Twitter accounts are "personal" and which are "BBC". I hope the information you provide will prevent that happening again.

Yours faithfully,

Mr A Willmore

FOI Enquiries, British Broadcasting Corporation

Dear Mr A Willmore

Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 22nd June 2020.  We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.

The reference number for your request is RFI20200824.

Kind regards,

Information Rights

BBC Freedom of Information
BC2 A4, Broadcast Centre
201 Wood Lane
London W12 7TP
Email: [BBC request email]

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