We don't know whether the most recent response to this request contains information or not – if you are Mr L Chappell please sign in and let everyone know.

Personal details / files / comments held on myself

We're waiting for Mr L Chappell to read a recent response and update the status.

Dear Accent Group Housing, following advise passed verbally to myself annonimously, I wish to request ALL details held against my name, files, reports, comments etc as it has been suggested there are defamatory and/or unprofessional activity (comments/notes) related to myself.

Yours faithfully, Mr Chappell

Accent Customer Services, Accent Group Housing

Dear Mr Chapel,
Many thanks for your e.mail.
In order for us to commence with your request we will need your full address please. Also, please be advised that there is an obligatory £10 payment that must be made before we can then commence with your Subject Access Request.

Andy Summerscales
Senior Customer Service Advisor

Charlestown House | Acorn Park Industrial Estate | Charlestown | Shipley | BD17 7SW
T: 0345 678 0555   E: [email address]   W: www.accentgroup.org

show quoted sections

Dear Accent Customer Services,
I have submitted the requested detail via your Accent website. And made a note, FAO: Andy Summerscales.

Yours sincerely,

Mr L Chappell

Accent Customer Services, Accent Group Housing

Dear Mr Chappell,

You are right in saying that normally, there isn’t a charge for responding to freedom of information requests; however the request you have made isn’t covered by the Freedom of Information Act.

Your request for a copy of the information we hold about you is known as a ‘subject access request’ and is covered by the Data Protection Act 1998. Under this law people are entitled to see, or have a copy of, the information that organisations hold about them and, at the moment, organisations can charge a £10 administration fee for processing a request of this nature.

The Information Commissioner’s Office has a telephone helpline if you would like to verify this; they can be contacted on 0303 1231113.

We are more than happy to process your request for the information we hold about you and, once we receive the £10 fee, we will send your information to you within 40 days as we are required to do by law.

We look forward to hearing from you,

Andy Summerscales
Senior Customer Service Advisor

Charlestown House | Acorn Park Industrial Estate | Charlestown | Shipley | BD17 7SW
T: 0345 678 0555   E: [email address]   W: www.accentgroup.org

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Mr L Chappell please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org