Dear Independent Police Complaints Commission,

1.How many 'persistent complainants' do you have in the Dyfed Powys police area - by this I mean people who's complaints the IPCC are ignoring and not responding to.

2. How many complainants has the IPCC blocked on thier email server? By this I mean, people sending emails to the IPCC are unaware that their email addresses are being blocked and that their correspondence is not being delivered.

3. Who and at what level of management decides as to who and which email address to block on the IPCC server?

Yours faithfully,

Dafydd Morgan

!FOI Requests, Independent Police Complaints Commission

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FOI Team

!FOI Requests, Independent Police Complaints Commission

1 Attachment

Dear Mr Morgan,

Thank you for your request of 10 July 2017.

Our response to your request is attached to this email.

Please quote our reference 1006579 in any further correspondence.

Yours sincerely,

Freedom of Information & Data ProtectionTeam
Directorate of Resources
Independent Police Complaints Commission (IPCC)
90 High Holborn
London WC1V 6BH

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The IPCC "Managing customer contact policy"

https://www.ipcc.gov.uk/sites/default/fi...

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