Your message to [North Highland College request email] couldn't be delivered.
Adam.Pool wasn't found at uhi.ac.uk.
request-591418-17428. . . Office 365 Adam.Pool
Action Required Recipient
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the
following:
* Send the message again following these steps: In Outlook, open this
non-delivery report (NDR) and choose Send Again from the Report
ribbon. In Outlook on the web, select this NDR, then select the link
"To send this message again, click here." Then delete and retype the
entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
Send.
* Contact the recipient (by phone, for example) to check that the
address exists and is correct.
* The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
* Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: [1]Fix email delivery
issues for error code 5.1.10 in Office 365, and then send the message
again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins section
below.
Was this helpful? [2]Send feedback to Microsoft.
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More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address
hosted by Office 365 but the address is incorrect or doesn't exist at the
destination domain. The error is reported by the recipient domain's email
server, but most often it must be fixed by the person who sent the
message. If the steps in the How to Fix It section above don't fix the
problem, and you're the email admin for the recipient, try one or more of
the following:

The email address exists and is correct - Confirm that the recipient
address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are
using directory synchronization make sure the recipient's email address is
synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving
as expected. Forwarding can be set up by an admin via mail flow rules or
mailbox forwarding address settings, or by the recipient via the Inbox
Rules feature.

Recipient has a valid license - Make sure the recipient has an Office 365
license assigned to them. The recipient's email admin can use the Office
365 admin center to assign a license (Users > Active Users > select the
recipient > Assigned License > Edit).

Mail flow settings and MX records are not correct - Misconfigured mail
flow or MX record settings can cause this error. Check your Office 365
mail flow settings to make sure your domain and any mail flow connectors
are set up correctly. Also, work with your domain registrar to make sure
the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see [3]Fix
email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 7/22/2019 6:15:31 PM
Sender Address: [FOI #591418 email]
Recipient Address: [North Highland College request email]
Subject: Freedom of Information request - Permanency
Error Details
Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient
[North Highland College request email] not found by SMTP address lookup
DSN generated by: CWLP265MB1492.GBRP265.PROD.OUTLOOK.COM

Message Hops
HOP TIME FROM TO WITH RELAY
(UTC) TIME
7/22/2019 local (Exim 4.89) (envelope-from
1 6:15:31 foi owl.ukcod.org.uk <[FOI #591418 email]>) *
PM
7/22/2019 esmtps
2 6:15:31 owl.ukcod.org.uk starling.ukcod.org.uk (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256) *
PM (Exim 4.89) (envelope-from
<[FOI #591418 email]>)
7/22/2019 Microsoft SMTP Server (version=TLS1_2,
3 6:15:32 mailer102.ukcod.org.uk VE1EUR01FT055.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec
PM
7/22/2019 Microsoft SMTP Server (version=TLS1_2,
4 6:15:32 VE1EUR01FT055.eop-EUR01.prod.protection.outlook.com CWLP265CA0297.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM
7/22/2019 Microsoft SMTP Server (version=TLS1_2,
5 6:15:32 CWLP265CA0297.GBRP265.PROD.OUTLOOK.COM CWLP265MB1492.GBRP265.PROD.OUTLOOK.COM cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM

Original Message Headers

Received: from CWLP265CA0297.GBRP265.PROD.OUTLOOK.COM (20.176.57.149) by
CWLP265MB1492.GBRP265.PROD.OUTLOOK.COM (20.176.38.22) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.2094.16; Mon, 22 Jul 2019 18:15:32 +0000
Received: from VE1EUR01FT055.eop-EUR01.prod.protection.outlook.com
(2a01:111:f400:7e01::205) by CWLP265CA0297.outlook.office365.com
(2603:10a6:401:5d::21) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2094.12 via Frontend
Transport; Mon, 22 Jul 2019 18:15:32 +0000
Authentication-Results: spf=pass (sender IP is 46.43.39.102)
smtp.mailfrom=whatdotheyknow.com; uhi.ac.uk; dkim=pass (signature was
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client-ip=46.43.39.102; helo=mailer102.ukcod.org.uk;
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Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
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DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;
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Received: from owl.ukcod.org.uk ([46.43.39.108]:39285)
by starling.ukcod.org.uk with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256)
(Exim 4.89)
(envelope-from <[FOI #591418 email]>)
id 1hpcqR-0000Q2-JJ
for [North Highland College request email]; Mon, 22 Jul 2019 19:15:31 +0100
Received: from foi by owl.ukcod.org.uk with local (Exim 4.89)
(envelope-from <[FOI #591418 email]>)
id 1hpcqR-0005AP-Ca
for [North Highland College request email]; Mon, 22 Jul 2019 19:15:31 +0100
Date: Mon, 22 Jul 2019 19:15:31 +0100
From: John Gallacher <[FOI #591418 email]>
To: FOI requests at North Highland College <[North Highland College request email]>
Message-ID: <[email address]>
Subject: Freedom of Information request - Permanency
MIME-Version: 1.0
Content-Type: text/plain;
charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Return-Path: [FOI #591418 email]
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 20e4f9dc-e1dc-4f42-ab27-de7c2042ea63:0
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X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-Correlation-Id: 9c79375b-8861-4502-1c2a-08d70ed09592
X-Microsoft-Antispam:
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References

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3. https://go.microsoft.com/fwlink/?LinkId=...

Good afternoon John,

I am responding to the Freedom of Information request requested under the
name John Gallacher.

Thank you for the request by email, I can confirm receipt as of the 24^th
of July 2019.

The request has been given the reference FOI/19/004 for my records and I
will respond within the 20 working days as outlined in the Freedom of
Information (Scotland) Act.

This date is the 20^th of August 2019.

Regards,
Struan

Struan Mackie
Secretary to the Board of Management

North Highland College UHI
Ormlie Road
Thurso
KW14 7EE

[1]NHC Web Logo

[2]NHC Email Footer

From: John Gallacher <[3][FOI #591418 email]>

Sent: 23 July 2019 18:58

To: NHC Info <[4][North Highland College request email]>

Subject: Freedom of Information request - Permanency

Dear North Highland College,

As per the Freedom of Information (Scotland) Act 2002 please supply me
with the following information in electronic format:

1)            How many staff do you have who are not on permanent
contracts (please break down by support staff, lecturers, and staff
earning over £70k)?

2)            Please provide a breakdown of how many of these staff have
now been employed for over one year (again broken down by support staff,
lecturers and staff earning over £70k).

3)            Please provide a breakdown of how many of these staff have
now been employed for over two years (again broken down by support staff,
lecturers and staff earning over £70k).

4)            How many support staff (from question 1) are on time limited
contracts due to project based funding, or sickness or maternity cover?

5)            How many (Support) staff (from question 3) have been
transferred to permanent (contracts) since the 19th of October 2018?

6)            Please give reasons (and breakdown of numbers by reason) why
support staff not affected by question 4 and employed for over 2 years
have not yet been made permanent?

7)            Please give reasons (and breakdown of numbers by reason) why
support staff not affected by question 4 and employed for over 1 year have
not yet been made permanent?

8)            Have you supplied a list, of Support Staff not affected by
question 4 to the local Trade Union Stewards?

9)            In relation to questions 7 & 8 was this discussed at a
formal meeting with support staff Trade Unions (e.g. JNC)?

10)          If so please supply the minute of meetings since October 2018
relating to (see also STS Circular 05/18)?

11)          How many staff on temporary (change temporary to “not on
permanent”) contracts have had contracts ended since October 2018 (please
break down by support staff, lecturers and staff earning over £70k.

12)          If you have staff affected by your answers to questions 6 & 7
can you detail your plan to address in relation to circular STS 05/18?

Please acknowledge receipt of this information request and I shall look
forward to receiving your full disclosure within 20 working days.

Yours faithfully,

John Gallacher

The North Highland College UHI is a registered charity (SC021215) The
contents of this message are intended for the addressee only and may
contain personal views which are not the views of the North Highland
College UHI unless specifically stated. The College does not accept
liability for any such views. Please note that all email traffic is
monitored for the purposes of security and spam filtering. As such,
individual e-mails may be examined in more detail to ensure that all
College employees are compliant with the College’s E-Mail Policy.

References

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3. mailto:[FOI #591418 email]
4. mailto:[North Highland College request email]

Good afternoon,

Please find the completed Freedom of Information Request in respect to
permanency.

I trust this answers your request.

The North Highland College UHI is a registered charity (SC021215) The
contents of this message are intended for the addressee only and may
contain personal views which are not the views of the North Highland
College UHI unless specifically stated. The College does not accept
liability for any such views. Please note that all email traffic is
monitored for the purposes of security and spam filtering. As such,
individual e-mails may be examined in more detail to ensure that all
College employees are compliant with the College’s E-Mail Policy.