Dear Department for Transport,

As per the franchise agreement with Southeastern, I am requesting the following data to cover the period from the new direct award (Year 1, Period 8 - 2014/15) to the current time (Year 2, Period 11 - 2015/2016). The pages of the redacted franchise agreement are noted to help clarify my request:
1. Cancellation Benchmarks (pages 250-251):
(a) total number of Cancellations and Partial Cancellations for each Reporting Period
(b) the total number of Disputed Cancellations and Disputed Partial Cancellations for each Reporting Period
(c) the total number of Infrastructure Manager Cancellations and Infrastructure Manager Partial Cancellations in each Reporting Period
(d) the total number of Disputed Cancellations and Disputed Partial Cancellations from the 12 preceding Reporting Periods for which the attribution remains in dispute (for each reporting period above)
(e) the total number of Disputed Cancellations and Disputed Partial Cancellations for which the disputed attribution has been resolved since the Franchisee’s last report pursuant to this paragraph 2.1 (including whether each relevant Disputed Cancellation and/or Disputed Partial Cancellation was attributed to Network Rail or to the Franchisee). (for each reporting period above)
2. Capacity Benchmarks (page 253):
as per paragraph 2.5, please provide the total number of Passenger Services for each Reporting Period that operated in the Peak with less than the Passenger Carrying Capacity specified for each such Passenger Service in the Train Plan. For the avoidance of doubt, I'm quoting the definition of 'Peak' from the franchise doc:
"(a) it is timetabled to arrive at London Charing Cross, London Waterloo East, London Blackfriars, London Bridge, London Cannon Street, St Pancras International or London Victoria during the Morning Peak; or
(b) it is timetabled to depart from London Charing Cross, London Waterloo East, London Blackfriars, London Bridge, London Cannon Street, St Pancras Internatioal or London Victoria during the Evening Peak."
3.TOC Minute Delay Benchmarks and Annual TOC Minute Delay Benchmarks (page 254):
For each reporting period:
(a) the total number of Minutes Delay:
(i) in that Reporting Period attributable to the Franchisee;
(ii) in that Reporting Period for which the attribution is in dispute between Network Rail and the Franchisee;
(iii) from the 12 preceding Reporting Periods for which the attribution remains in dispute; and
(iv) from the 12preceding Reporting Periods for which disputed attributions have been resolved or determined since the Franchisee's last report pursuant to this paragraph 2.9, and the number of such Minutes Delay attributed to each of the Franchisee and Network Rail as a result of such resolution or determination; and
the aggregate Train Mileage operated in that Reporting Period.

For each reporting period, please provide, if available, any details of any breaches to the franchise agreement incurred by Southeastern.

As I understand it this data should have been reported to the Secretary of State for each reporting period, and as such am requesting this FOI data from the DfT

Yours faithfully,

Phil Rogers
Southeastern Railway Action Group (serailaction.uk)

Department for Transport

Dear Phil Rogers,

I am writing to acknowledge receipt of your request for information which
has been allocated reference number P0013349.

A response will be issued to you in due course.

Regards,

Ivan Pocock
Department for Transport
FOI Advice Team
Information & Security Division
Zone D/04
Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

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Rail-franchise-correspondence, Department for Transport

2 Attachments

Dear Mr Rogers,

 

Please find attached reply to your Freedom of Information request. 

 

 

 

[1][IMG]          Mr Jeaur Rahman 
Correspondence Manager, Passenger Services 

4/21 GMH, Great Minster House
33 Horseferry Road, London, SW1P 4DR  
[2]Follow us on twitter @transportgovuk 

 

show quoted sections

Rail-franchise-correspondence, Department for Transport

2 Attachments

Dear Mr Rogers,

 

Please find attached reply to your Freedom of Information request.

 

 

[1][IMG]          Mr Jeaur Rahman 
Correspondence Manager, Passenger Services 

4/21 GMH, Great Minster House
33 Horseferry Road, London, SW1P 4DR  
[2]Follow us on twitter @transportgovuk 

 

show quoted sections

Dear Rail-franchise-correspondence,

Thank you for your response.

It is very disappointing in the light of Claire Perry's letter to Southeastern rail users in September 2014 ( https://www.gov.uk/government/uploads/sy... ) where she states there will be 'a very clear, frequent and transparent level of reporting on how much progress is being made'

This is obviously not happening.

Are you able to provide Southeastern's feedback on the request for this data? Were they in favour of making this data public, or were they against? If they were selective about which data was made public, can this be detailed?

I have filed another FOI request that doesn't ask for specific performance data that I hope the DfT will be more forthcoming with as I do believe that this is in the interests of the long suffering Southeastern rail user

Yours sincerely,

Phil Rogers
Southeastern Railway Action Group

Secretary, Sevenoaks Rail Travellers Association left an annotation ()

Shouldn't you be asking for an internal review by the DfT of this refusal? DfT's own analysis shows strong general transparency benefits of disclosing this information, and the long list of reasons why not seem much less significant. Since the performance figures are a matter of fact and some other figures are published not only by Network Rail but also by Southeastern themselves it is hard to see why the figures DfT themselves hold should not be published. Since Southeastern have a monopoly for the time of the franchise it is also not clear what the commercial disadvantage to Southeastern would be, or why it is in the public interest for it to be protected. The only people who could use it to disadvantage Southeastern in future franchise awards would be DfT (or their Scottish or Welsh government partners), and they already have the data!

You won't be able to go to the Information Commissioner effectively until you have the results of the internal review.

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