performance of Council's email filtering system

Harald Tobermann made this Freedom of Information request to City of Edinburgh Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Harald Tobermann

Dear Sir or Madam,

According to an email received from Chris Highcock on 12 January 2009, the "service performance of the Council e-mail filtering system is reported on a monthly basis to the Joint Management Team, which is the governance body responsible for the operational performance of the system. Summary performance reports, for IT services generally, are submitted to an Elected Members Sounding Board on a regular basis."

Under FOI legislation and rules, please provide all minutes of the Elected Members Sounding Board and all reports submitted to the same body between 1 September 2008 to the most recent.

In addition, please provide copies of reports pertaining to email filtering performance submitted to the Joint Management Team for the same period.

Yours faithfully,

Harald Tobermann

Freedom of Information, City of Edinburgh Council

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Freedom of Information, City of Edinburgh Council

Dear Mr Tobermann

Thank you for your request for information received on 03 June 2009. I
can confirm that this is being dealt with in accordance with the Freedom
of Information (Scotland) Act 2002. As such the request must be dealt
with within 20 working days and provided in a format of your choice.

A response to your request for information will be sent to you promptly;
and in any event not later than 01 July 2009.

Your request may not result in us supplying the information you asked for
as the Act imposes certain conditions and exemptions on the information we
may supply. If this is the case, we will let you know.

It is also possible that the information you request is controlled by
different legislation. Again, we will write to advise you of this.
Finally, we may have to charge for the information we give to you. If this
is the case, we will write requesting payment before we release the
information.

If you require further information please contact us on Tel: 0131 200
2340. Further information on the Freedom of Information Act (Scotland)
2002 can be obtained by visiting www.edinburgh.gov.uk

Yours sincerely

Mark Francis
Contact Centre Manager
Freedom of Information, Level 1 Chesser House, 500 Gorgie Road, Edinburgh.
EH11 3YJ. Tel: 0131 200 2340. Fax: 0131 200 2341. Email:
[Edinburgh Council request email]

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Debbie Harkness, City of Edinburgh Council

1 Attachment

Dear Mr Tobermann

Thank you for your request for information received on 10 June 2009. I
have dealt with it under the Freedom of Information (Scotland) Act 2002.
I attach a table giving a breakdown of an Anti Spam Analysis from May 08
to May 09.

Papers relating to ICT are discussed at the Finance and Resources
Committee. The agenda, minutes and reports are available on the Council
Papers Online site: [1]http://www.edinburgh.gov.uk/cpol/Link/in... -
this link will take you the website where you can search for the
information you require.

You have a right to seek a review of this response within 40 working days
of receipt by writing to the Director of Corporate Services, The City of
Edinburgh Council, Waverley Court, 4 East Market Street, Edinburgh, EH8
8BG.

If, after receiving a response from the Director of Corporate Services,
you remain dissatisfied, you have six months within which you may ask the
Scottish Information Commissioner to conduct a review of our decision. You
can contact him at: Scottish Information Commissioner, Kinburn Castle,
Doubledykes Road, St Andrews, Fife, KY16 9DS.

Phone: 01334 464610 Fax: 01334 464611 E-mail:
[2][email address]

Yours sincerely

Simon Haston | Planning, Strategy and Relationship Manager | e-Government
Division | Corporate Services | The City of Edinburgh Council | Waverley
Court, Level 2:1, 4 East Market Street, Edinburgh, EH8 8BG | ( 0131 469
6142| * [email address]| [3]www.edinburgh.gov.uk

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References

Visible links
1. http://www.edinburgh.gov.uk/cpol/Link/in...
2. mailto:[email address]
3. file:///tmp/outbind:/22/www.edinburgh.gov.uk

Harald Tobermann

Dear Debbie Harkness,

(assuming that you replied on behalf of Simon Haston).

Thank you for the table attached to your reply, although it is not clear how the data in the "clean" column were obtained. I also note that the JMT does not seem to consider the incidence of false positives or quarantined emails and how many of these are later released and therefore seem to have no performance information relating to the quality (and functionality) of the anti-spam filters deployed.

I had also asked for minutes and reports submitted to the Elected Members Sounding Board and you pointed me to the Council's Papers Online page and the F&R Committee. Unfortunately, this seems to lead not very far: for example, the F&R agenda for 27 January refers to circulated minutes of the JCT (item 4), but the relevant paper is not online. I have not been able to locate any minutes or reports considered by the EMSB.

I therefore ask for an internal review of my request.

Yours sincerely

Harald Tobermann

Debbie Harkness, City of Edinburgh Council

I am on leave 25 and 26 June. If your query is urgent please call 529 4091
where one of my colleagues will be able to help you.

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Debbie Harkness, City of Edinburgh Council

12 Attachments

Dear Mr Tobermann
Please find attached minutes of the ICT Sounding Board and relevant
papers which you asked for.
I hope this is satisfactory to you.

Regards
Debbie

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