Performance

Amanda Hart made this Freedom of Information request to Department for Work and Pensions

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Dear Department for Work and Pensions,

Part 1 of 2
Please kindly provide a COPY of the most recent report viewed by the Secretary of State which shows her how well jobcentres are performing around the country.

Part 2 of 2
Please kindly provide the titles of reports which the department expects job centre managers to use in order to tell them how well their staff are performing.

Thanks.

Yours faithfully,

Amanda Hart
Stop UK lies and Corruption.

Amanda Hart left an annotation ()

DWP staff admit inflicting ‘psychological harm’ on claimants during coalition years
https://www.disabilitynewsservice.com/dw...

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DWP Central FOI Team,

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Dear Amanda Hart,

I am writing in response to your request for information, received 2nd
April.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Re: FOI2021 27196. Thanks for your request for clarification. We appreciate your help.

Part 1 of 2
We confirm we are seeking information regarding Work Coach performance.

Part 2 of 2
We are very interested receiving information on both 1 and 2 please.
1 "Reports that measure how well staff are working in relation to the service/journey they are offering to customers in individual Jobcentres"
2 "Reports that tell Jobcentre managers how well staff are performing individually"

Thanks in advance.

Yours faithfully,

Amanda Hart
Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

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[2]http://www.gov.uk/dwp
 
 

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DWP Central FOI Team,

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Dear Amanda Hart,

I am writing in response to your request for information, received 16th
April.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Re: FOI2021/30354
Thanks for your response. We're not interested in audio recordings about conversations held. We'll narrow this down to concentrate on reports viewed by a specific person.

Please kindly provide a LIST OF TITLES of all reports generated centrally which would be viewed by your Secretary of State as part of her role.

Thanks.

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

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Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
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We kindly ask for your understanding during this unprecedented situation
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[2]http://www.gov.uk/dwp
 
 

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DWP Central FOI Team,

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Dear Amanda Hart,

I am writing in response to your request for information, received 22nd
April.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Re: FOI2021 32028
Thanks for your response. Please therefore kindly provide a list of all reports which may be generated from the computer system accessible by your Secretary of State.

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
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If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
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Email FOI responses will be issued from [1][email address]
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[2]http://www.gov.uk/dwp
 
 

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DWP Central FOI Team,

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Dear Amanda Hart,

I am writing in response to your request for information, received 11th
May.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Thanks very much for your response ref FOI2021 37323. In light of this, please kindly provide the list of menu options available to the Secretary of State when she accesses the DWP computer system.

Thanks in advance.

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

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DIGITAL Freedom of Information Mailbox,

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Dear Amanda Hart,

I am writing in response to your request for information, received 27th
May.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Re: FOI2021 42949. Thanks very much for your help.
We shall submit a further request on on this theme directly from our email address as we need to let you view a particular report

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

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Information on the Department for Work and Pensions can be accessed on
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Amanda Hart left an annotation ()

The public may be interested to know the subsequent FoI request we submitted ref FOI2021/49750 asked for a modern version of the WSD Scorecard which we reported on here https://endpropaganda.wordpress.com/2014...

While DWP initially denied the request we argued on why it should be released and so the document was provided attached to IR2021/63049. It is titled "National MI Trend DMA".