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Perception Survery 2023 results

Chris Rab made this Freedom of Information request to General Medical Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Chris Rab to read recent responses and update the status.

Dear General Medical Council,

In May 2023 an email was sent out to members entitled "Help shape the GMC's future work". Contained within this email was a information pertaining to "Perception survey 2023" conducted by Shift Insight.

Please provide the full data from this survey.

Please provide any internal analysis you have conducted if applicable.

Please provide minutes from any internal meetings discussing the outcomes from this survey.

Yours faithfully,
C. Rab

FOI, General Medical Council

Thank you for getting in touch. Please note this is an automated email.
Your receipt of this means that we have safely received your email.

We are currently receiving a high volume of requests and there will be a
delay in getting back to you with a further acknowledgement. We will do so
as soon as we can.

Since 6 December 2023, the GMC has been subject to the Welsh Language
Standards. You are welcome to contact us in Welsh and we will respond in
Welsh, without this causing additional delay.

In the meantime, if you want any further information about the GMC, please
visit our website: [1]Home - GMC (gmc-uk.org)

General Medical Council

We work with doctors, patients, and other stakeholders to support good,
safe patient care across the UK. We set the standards doctors and those
who train them need to meet, and help them achieve them. If there are
concerns these standards may not be met or that public confidence in
doctors may be at risk, we can investigate, and take action if needed.

This email may contain privileged or confidential information which should
only be used for the purpose for which it has been sent.

If you are not the addressee or have received this email in error, please
do not read, print, re-transmit, store or act in reliance on it or any
attachments. Please email the sender and then immediately delete it.

The General Medical Council is a charity registered in England and Wales
(1089278) and in Scotland (SC037750)

You are welcome to contact us in Welsh. We will respond in Welsh, without
this causing additional delay.

_________________________________________________________________

Cyngor Meddygol Cyffredinol

Rydym yn gweithio gyda meddygon, cleifion a rhanddeiliaid eraill i
gynorthwyo gofal da a diogel i gleifion ar draws y DU. Rydym yn gosod y
safonau y bydd angen i feddygon a’r rhai sy’n eu hyfforddi eu bodloni, ac
yn eu helpu i’w cyflawni. Os bydd pryderon efallai na fydd y safonau hyn
yn cael eu cyflawni neu y gallai hyder y cyhoedd mewn meddygon fod mewn
perygl, gallwn ymchwilio, a gweithredu os oes angen.

Efallai bod y neges e-bost hon yn cynnwys gwybodaeth freiniol neu
gyfrinachol, y dylid ei defnyddio at y diben y’i hanfonwyd yn unig.

Os nad chi yw’r derbynnydd neu os ydych chi wedi cael yr e-bost hwn mewn
camgymeriad, peidiwch â’i ddarllen, argraffu, ail-anfon, storio na
gweithredu mewn ffordd sy’n dibynnu arni neu unrhyw atodiadau os gwelwch
yn dda. Dylech anfon e-bost at yr anfonwr ac yna, ei ddileu ar unwaith.

Mae’r Cyngor Meddygol Cyffredinol yn elusen gofrestredig yng Nghymru a
Lloegr (1089278) ac yn Yr Alban (SC037750)

Mae croeso i chi gysylltu â ni yn Gymraeg. Byddwn yn ymateb yn Gymraeg,
heb i hyn achosi oedi ychwanegol.

References

Visible links
1. https://www.gmc-uk.org/

FOI, General Medical Council

Dear Mr Rab,

 

Your information request - IR1-4236206846

Thank you for your email dated 19 January, in which you ask for full data
from the Perception survey 2023 conducted by Shift Insight and provide
minutes from any internal meetings discussing the outcomes from this
survey.

 

How we will consider your request

We’re going to consider your request under the Freedom of Information Act
2000 (FOIA). The FOIA gives us 20 working days to respond, but we’ll come
back to you as soon as we can.

 

Yours sincerely

 

Information Access Team

General Medical Council

3 Hardman Street

Manchester

M3 3AW

 

 

show quoted sections

Remi Owolabi, General Medical Council

Dear Mr Rab

 

I hope you are well.

 

I write to inform you that there has been a slight delay in processing
your information request.

 

I apologise for this delay and for any inconvenience caused.

 

I will provide you with an update on your request by 1 March 2024.

 

Yours sincerely,

 

 

Remi Owolabi (she/her)

Information Access Officer

General Medical Council

3 Hardman Street

Manchester M3 3AW

 

Email: [1][email address]

 

 

General Medical Council

We work with doctors, patients, and other stakeholders to support good,
safe patient care across the UK. We set the standards doctors and those
who train them need to meet, and help them achieve them. If there are
concerns these standards may not be met or that public confidence in
doctors may be at risk, we can investigate, and take action if needed.

This email may contain privileged or confidential information which should
only be used for the purpose for which it has been sent.

If you are not the addressee or have received this email in error, please
do not read, print, re-transmit, store or act in reliance on it or any
attachments. Please email the sender and then immediately delete it.

The General Medical Council is a charity registered in England and Wales
(1089278) and in Scotland (SC037750)

You are welcome to contact us in Welsh. We will respond in Welsh, without
this causing additional delay.

_________________________________________________________________

Cyngor Meddygol Cyffredinol

Rydym yn gweithio gyda meddygon, cleifion a rhanddeiliaid eraill i
gynorthwyo gofal da a diogel i gleifion ar draws y DU. Rydym yn gosod y
safonau y bydd angen i feddygon a’r rhai sy’n eu hyfforddi eu bodloni, ac
yn eu helpu i’w cyflawni. Os bydd pryderon efallai na fydd y safonau hyn
yn cael eu cyflawni neu y gallai hyder y cyhoedd mewn meddygon fod mewn
perygl, gallwn ymchwilio, a gweithredu os oes angen.

Efallai bod y neges e-bost hon yn cynnwys gwybodaeth freiniol neu
gyfrinachol, y dylid ei defnyddio at y diben y’i hanfonwyd yn unig.

Os nad chi yw’r derbynnydd neu os ydych chi wedi cael yr e-bost hwn mewn
camgymeriad, peidiwch â’i ddarllen, argraffu, ail-anfon, storio na
gweithredu mewn ffordd sy’n dibynnu arni neu unrhyw atodiadau os gwelwch
yn dda. Dylech anfon e-bost at yr anfonwr ac yna, ei ddileu ar unwaith.

Mae’r Cyngor Meddygol Cyffredinol yn elusen gofrestredig yng Nghymru a
Lloegr (1089278) ac yn Yr Alban (SC037750)

Mae croeso i chi gysylltu â ni yn Gymraeg. Byddwn yn ymateb yn Gymraeg,
heb i hyn achosi oedi ychwanegol.

References

Visible links
1. mailto:[email address]

Remi Owolabi, General Medical Council

Dear Mr Rab

 

I hope you are well.

 

Further to the below, I’m afraid that we are still processing your
information request.

 

I apologise for the delay and for any inconvenience caused.

 

I will be in touch as soon as I can.

 

Yours sincerely

 

 

Remi Owolabi (she/her)

Information Access Officer

General Medical Council

3 Hardman Street

Manchester M3 3AW

 

Email: [1][email address]

 

 

 

From: Remi Owolabi
Sent: Friday, February 16, 2024 3:24 PM
To: [FOI #1074342 email]
Subject: Your information request - IR1-4236206846

 

Dear Mr Rab

 

I hope you are well.

 

I write to inform you that there has been a slight delay in processing
your information request.

 

I apologise for this delay and for any inconvenience caused.

 

I will provide you with an update on your request by 1 March 2024.

 

Yours sincerely,

 

 

Remi Owolabi (she/her)

Information Access Officer

General Medical Council

3 Hardman Street

Manchester M3 3AW

 

Email: [2][email address]

 

 

General Medical Council

We work with doctors, patients, and other stakeholders to support good,
safe patient care across the UK. We set the standards doctors and those
who train them need to meet, and help them achieve them. If there are
concerns these standards may not be met or that public confidence in
doctors may be at risk, we can investigate, and take action if needed.

This email may contain privileged or confidential information which should
only be used for the purpose for which it has been sent.

If you are not the addressee or have received this email in error, please
do not read, print, re-transmit, store or act in reliance on it or any
attachments. Please email the sender and then immediately delete it.

The General Medical Council is a charity registered in England and Wales
(1089278) and in Scotland (SC037750)

You are welcome to contact us in Welsh. We will respond in Welsh, without
this causing additional delay.

_________________________________________________________________

Cyngor Meddygol Cyffredinol

Rydym yn gweithio gyda meddygon, cleifion a rhanddeiliaid eraill i
gynorthwyo gofal da a diogel i gleifion ar draws y DU. Rydym yn gosod y
safonau y bydd angen i feddygon a’r rhai sy’n eu hyfforddi eu bodloni, ac
yn eu helpu i’w cyflawni. Os bydd pryderon efallai na fydd y safonau hyn
yn cael eu cyflawni neu y gallai hyder y cyhoedd mewn meddygon fod mewn
perygl, gallwn ymchwilio, a gweithredu os oes angen.

Efallai bod y neges e-bost hon yn cynnwys gwybodaeth freiniol neu
gyfrinachol, y dylid ei defnyddio at y diben y’i hanfonwyd yn unig.

Os nad chi yw’r derbynnydd neu os ydych chi wedi cael yr e-bost hwn mewn
camgymeriad, peidiwch â’i ddarllen, argraffu, ail-anfon, storio na
gweithredu mewn ffordd sy’n dibynnu arni neu unrhyw atodiadau os gwelwch
yn dda. Dylech anfon e-bost at yr anfonwr ac yna, ei ddileu ar unwaith.

Mae’r Cyngor Meddygol Cyffredinol yn elusen gofrestredig yng Nghymru a
Lloegr (1089278) ac yn Yr Alban (SC037750)

Mae croeso i chi gysylltu â ni yn Gymraeg. Byddwn yn ymateb yn Gymraeg,
heb i hyn achosi oedi ychwanegol.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Dear General Medical Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of General Medical Council's handling of my FOI request 'Perception Survery 2023 results'.

Please kindly investigate the attached FOI request that should have received a response by the 16th February 2024. No reason has been given for the significant delay.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Chris Rab

FOI, General Medical Council

Thank you for getting in touch. Please note this is an automated email.
Your receipt of this means that we have safely received your email.

We are currently receiving a high volume of requests and there will be a
delay in getting back to you with a further acknowledgement. We will do so
as soon as we can.

Since 6 December 2023, the GMC has been subject to the Welsh Language
Standards. You are welcome to contact us in Welsh and we will respond in
Welsh, without this causing additional delay.

In the meantime, if you want any further information about the GMC, please
visit our website: [1]Home - GMC (gmc-uk.org)

General Medical Council

We work with doctors, patients, and other stakeholders to support good,
safe patient care across the UK. We set the standards doctors and those
who train them need to meet, and help them achieve them. If there are
concerns these standards may not be met or that public confidence in
doctors may be at risk, we can investigate, and take action if needed.

This email may contain privileged or confidential information which should
only be used for the purpose for which it has been sent.

If you are not the addressee or have received this email in error, please
do not read, print, re-transmit, store or act in reliance on it or any
attachments. Please email the sender and then immediately delete it.

The General Medical Council is a charity registered in England and Wales
(1089278) and in Scotland (SC037750)

You are welcome to contact us in Welsh. We will respond in Welsh, without
this causing additional delay.

_________________________________________________________________

Cyngor Meddygol Cyffredinol

Rydym yn gweithio gyda meddygon, cleifion a rhanddeiliaid eraill i
gynorthwyo gofal da a diogel i gleifion ar draws y DU. Rydym yn gosod y
safonau y bydd angen i feddygon a’r rhai sy’n eu hyfforddi eu bodloni, ac
yn eu helpu i’w cyflawni. Os bydd pryderon efallai na fydd y safonau hyn
yn cael eu cyflawni neu y gallai hyder y cyhoedd mewn meddygon fod mewn
perygl, gallwn ymchwilio, a gweithredu os oes angen.

Efallai bod y neges e-bost hon yn cynnwys gwybodaeth freiniol neu
gyfrinachol, y dylid ei defnyddio at y diben y’i hanfonwyd yn unig.

Os nad chi yw’r derbynnydd neu os ydych chi wedi cael yr e-bost hwn mewn
camgymeriad, peidiwch â’i ddarllen, argraffu, ail-anfon, storio na
gweithredu mewn ffordd sy’n dibynnu arni neu unrhyw atodiadau os gwelwch
yn dda. Dylech anfon e-bost at yr anfonwr ac yna, ei ddileu ar unwaith.

Mae’r Cyngor Meddygol Cyffredinol yn elusen gofrestredig yng Nghymru a
Lloegr (1089278) ac yn Yr Alban (SC037750)

Mae croeso i chi gysylltu â ni yn Gymraeg. Byddwn yn ymateb yn Gymraeg,
heb i hyn achosi oedi ychwanegol.

References

Visible links
1. https://www.gmc-uk.org/

FOI, General Medical Council

Dear Chris Rab,

 

IR: IR1-4300586337

 

Thank you for your email below dated 5^th March 2023.

We will be considering your email as a Freedom of Information Act 2000
(FOIA) appeal. We have a target response time of 20 working days. We will
endeavour to respond to you within this timeframe.

 

Yours Sincerely,

 

Information Access Team

General Medical Council

3 Hardman Street

Manchester

M3 3AW

 

show quoted sections

Dear Remi Owolabi,

Thank you for your recent email.

I trust that the process of gaining an internal review into the lateness of this of your response will not cause further delay to the requested information.

I would like to remind you of the GMCs legal responsibilty to reply to my original enquiry no later than the 16th February 2024.

Could you please provide an update on the request?

Yours sincerely,

Chris Rab

Remi Owolabi, General Medical Council

I am out of the office until 13 March. For anything urgent please email
[GMC request email].

 

 

Dear Remi Owolabi,

I hope you had a good break

Could I please draw your attention to the above overdue request? I trust that the process of internal review will not stop the orinigal request from processing, and would very much like an update on progress.

Yours sincerely,

Chris Rab

Remi Owolabi, General Medical Council

2 Attachments

Dear Mr Rab

 

Your information request

 

Thank you for your request for information made in accordance with the
Freedom of Information Act 2000. I’m sorry for the delay in responding to
you.

 

Please find the report and associated technical report attached.

 

In relation to internal analysis, Shift Insight analysed the data and
compiled the attached report.

 

The report has been considered internally at a Council seminar in December
2023. However, we don’t hold any meeting minutes. I should add that
Council seminars are informal discussions/learnings where no formal
minutes are taken.

 

Further information on our Perceptions Survey

 

Please note that:

 

·       We undertake our main tracking survey every two years and the
report is always published.

·       We commissioned this work to keep aware of a key audience’s
perceptions in the year in-between our tracking surveys in the context of
a challenging environment (i.e. post Covid-19). Our intention is to
include the findings in the next tracking survey published report.

·       It involves more resources to produce a report for external
publication.

 

If you require any further information or have any concerns about the
handling of your request please contact [1][GMC request email].

 

Yours sincerely

 

Remi Owolabi (she/her)

Information Access Officer

General Medical Council

3 Hardman Street

Manchester M3 3AW

 

Email: [2][email address]

 

 

General Medical Council

We work with doctors, patients, and other stakeholders to support good,
safe patient care across the UK. We set the standards doctors and those
who train them need to meet, and help them achieve them. If there are
concerns these standards may not be met or that public confidence in
doctors may be at risk, we can investigate, and take action if needed.

This email may contain privileged or confidential information which should
only be used for the purpose for which it has been sent.

If you are not the addressee or have received this email in error, please
do not read, print, re-transmit, store or act in reliance on it or any
attachments. Please email the sender and then immediately delete it.

The General Medical Council is a charity registered in England and Wales
(1089278) and in Scotland (SC037750)

You are welcome to contact us in Welsh. We will respond in Welsh, without
this causing additional delay.

_________________________________________________________________

Cyngor Meddygol Cyffredinol

Rydym yn gweithio gyda meddygon, cleifion a rhanddeiliaid eraill i
gynorthwyo gofal da a diogel i gleifion ar draws y DU. Rydym yn gosod y
safonau y bydd angen i feddygon a’r rhai sy’n eu hyfforddi eu bodloni, ac
yn eu helpu i’w cyflawni. Os bydd pryderon efallai na fydd y safonau hyn
yn cael eu cyflawni neu y gallai hyder y cyhoedd mewn meddygon fod mewn
perygl, gallwn ymchwilio, a gweithredu os oes angen.

Efallai bod y neges e-bost hon yn cynnwys gwybodaeth freiniol neu
gyfrinachol, y dylid ei defnyddio at y diben y’i hanfonwyd yn unig.

Os nad chi yw’r derbynnydd neu os ydych chi wedi cael yr e-bost hwn mewn
camgymeriad, peidiwch â’i ddarllen, argraffu, ail-anfon, storio na
gweithredu mewn ffordd sy’n dibynnu arni neu unrhyw atodiadau os gwelwch
yn dda. Dylech anfon e-bost at yr anfonwr ac yna, ei ddileu ar unwaith.

Mae’r Cyngor Meddygol Cyffredinol yn elusen gofrestredig yng Nghymru a
Lloegr (1089278) ac yn Yr Alban (SC037750)

Mae croeso i chi gysylltu â ni yn Gymraeg. Byddwn yn ymateb yn Gymraeg,
heb i hyn achosi oedi ychwanegol.

References

Visible links
1. mailto:[GMC request email]
2. mailto:[email address]

Elizabeth Hiley, General Medical Council

Dear Mr Rab

I write further to your email regarding the lateness of the handling of your information request.

As you're aware we did not meet the statutory 20 working day timescale in this case. Unfortunately we did not action your request as promptly as needed due to capacity pressures at that time. I'm sorry that your request was impacted and that our response was delayed.

I am aware that we have now responded. Again, my apologies for the delay in this case.

Yours sincerely

Elizabeth Hiley
Information Access Manager
General Medical Council
3 Hardman Street, Manchester, M3 3AW

Telephone: 0161 923 6314
Email: [email address]

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Chris Rab please sign in and let everyone know.