Percentage of revenue earned by Post Office branches over the counter against other revenue streams.

Response to this request is long overdue. By law, under all circumstances, Post Office Limited should have responded by now (details). You can complain by requesting an internal review.

Dear Post Office Limited,

Please could you provide the percentage of your total revenue earned by Post Office branches over the counter against other revenue streams (such as website, phone, etc.). For years 2012 to 2021.

Yours faithfully,

brent jay

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2022/00722

Dear Brent Jay,

Thank you for your request for information which was received on 19th
October. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 16th
November.

Please remember to quote the reference number above in any future
communications.

Regards,

Information Rights Team

Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Brent Jay,

Please find the attached response relating to your Freedom of Information
request.

Regards,

Information Rights Team

Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ

Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request 'Percentage of revenue earned by Post Office branches over the counter against other revenue streams.'.

In light of Post Office Ltd's CEO Nick Read's answers to the Business, Energy and Industrial Strategy Committee Oral evidence: Royal Mail and the Post Office, HC 1045, Tuesday 17 January 2023.

https://committees.parliament.uk/oralevi...
E.g. "the postmasters themselves have done an enormously good job, particularly
through the pandemic and beyond, of building a great brand. We can use
that brand online and we are using it online, so our financial services
business online has been hugely successful this year.
We see that as the ability to trade off a diversified business. You have a
diversified business that is generating profitability online and we have a
postmaster population that is struggling"

Could you please, look again at this question, please?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

brent

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Mr Jay,

Please find an acknowledgement attached to your Internal Review request.

Regards,

Information Rights Team

Finsbury Dials

20 Finsbury Street

London
EC2Y 9AQ