Pennine Lodge Care Home Pennine Way, Haraby, Carlisle CA1 3QD

Aria Rahmani made this Freedom of Information request to Cumbria County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Cumbria County Council,

Would you please provide:

1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

Aria Rahmani

Information Governance, Cumbria County Council

Dear Ms Rahmani

 

FREEDOM OF INFORMATION ACT 2000

REFERENCE: FOI 2016-0748

 

Thank you for your request for information regarding Pennine Lodge Care
Home, which was received on 12 July 2016.

 

The council aims to provide you with the information within the statutory
timescale of 20 working days in this case the date is 09 August 2016. 
Subject to the information not being exempt or containing any references
to third parties.

 

The council will, as a matter of routine make information available in
electronic format.  Where it is not practical to do this information will
be provided in hard copy (paper).  If information is required in
alternative formats e.g. language, audio, large print, etc., please
indicate this as soon as possible so the council can consider your
request.

 

The Freedom of Information Act 2000 and Environmental Information
Regulations 2004 define a number of exemptions/exceptions which may
prevent information being released to you automatically.  The council will
make an assessment about the application of any exemptions/exceptions and
issue you with a decision letter, which will include details of your right
to appeal.

 

If the information you request contains reference to a third party the
council will consult with them prior to making a decision about the
release of information.

 

In accordance with the council’s [1]Charging Policy a fee may be charged
for supplying information.  If a fee is payable you will be issued with a
fees notice.  The applicable fee must be paid in full before the
information is processed and released.  The statutory time limit for
responses is suspended until the council has received and processed your
payment.  If payment is not received within three months of issuing the
fees notice your request will be closed.

 

If you have any queries or concerns about this letter then please contact:

 

Information Governance Team

Chief Executive’s Directorate

Cumbria County Council, Lonsdale Building, The Courts, Carlisle, Cumbria
CA3 8NA

Email: [2][Cumbria County Council request email]

Telephone: 01228 221234

Fax: 01228 226706

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Information Governance, Cumbria County Council

2 Attachments

Dear Ms Rahmani

 

FREEDOM OF INFORMATION ACT 2000

REFERENCE: FOI 2016-0748

 

Please see attached for a response to your request for information.

 

Yours sincerely

 

 

Duncan McQueen

Senior Manager - Performance and Risk

 

Information Governance Team

Resources and Transformation • Cumbria County Council

Cumbria House • 107-117 Botchergate • Carlisle • CA1 1RZ

E: [1][Cumbria County Council request email]

T: 01228 221234

 

 

This e-mail contains confidential information (which may also be legally
privileged) and is intended solely for the use of the intended named
recipient. If you are not the intended recipient you may not disclose,
copy, distribute or retain any part of this message or its attachments. If
you have received this message in error please notify the originator
immediately by using the reply facility in your e-mail software. Incoming
and outgoing emails may be monitored in line with current legislation. All
copies of the message received in error should be destroyed. Any views or
opinions expressed are solely those of the original author. This email
message has been scanned for viruses, and declared to be virus free at the
point of exit from Cumbria County Council's network.
http://www.cumbria.gov.uk/_

References

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