Penalty Charge Notices issued at Chatham bus station's bus gates #6

The request was successful.

Dear Medway Council,

From the week commencing Sunday 25th November 2012 to the week ending Saturday 20th April 2013 please provide weekly breakdowns of the following:

(1) The number of bus lane PCNs issued to motorists for travelling north-eastwards/south-westwards between the junction with the entrance to the Sir John Hawkins car park, to the junction with Medway Street.

(2) The number of bus lane PCNs issued to motorists for travelling north-eastwards/south-westwards between Medway Street and Dock Lane.

Yours faithfully,

Steve Baker

Customer First Auto Response, Medway Council

This is an automated response to thank you for your email. Your Service Request ID is 2172745. Please quote this number should you need to contact us again regarding this matter.

We aim to respond to all emails from the public within 5 working days, where they are seeking a response. However, please note that if your enquiry is complicated then it may take longer to provide you with a full and accurate response. If you are complaining by email your complaint will be handled in accordance with the council's complaint procedure, please see www.medway.gov.uk/councilanddemocracy/co....

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Customer First
Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
tel: 01634 333333
email: [Medway Council request email]

This email is available in large print or another language. Please contact [Medway Council request email] or telephone 01634 333333. Please note that calls to this number may be recorded for coaching and security purposes.

This e-mail (including any attachments) is intended only for the recipient's) named above. If you are not the intended recipient's), an addressing or transmission error has misdirected this email. It may contain confidential or privileged information and should not be read, copied, printed, disclosed or otherwise used by any other person unless express permission is given. Therefore, please contact the sender and delete the e-mail from your system.

This email has been scanned for viruses and all reasonable precautions have been taken to ensure that none are present. Medway Council cannot accept responsibility for any loss or damage arising from the use of this email or attachments. Any views expressed in this email are those of the individual sender and not necessarily those of Medway Council unless explicitly stated. Please be aware that emails sent to or received from Medway Council may be intercepted and read by the council. Interception will only occur to ensure compliance with council policies or procedures or regulatory obligations, to prevent or deter crime, or for the purposes of essential maintenance or support of the email system.

This transmission is intended for the named addressee(s) only and may contain sensitive or protectively marked material up to RESTRICTED and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy or use it, or disclose it to anyone else. If you have received this transmission in error please notify the sender immediately.

This email has been scanned for viruses and all reasonable precautions have been taken to ensure that none are present. Medway Council cannot accept responsibility for any loss or damage arising from the use of this email or attachments. Any views expressed in this email are those of the individual sender and not necessarily those of Medway Council unless explicitly stated.

Please be aware that emails sent to or received from Medway Council may be subject to recording and/or monitoring in accordance with relevant legislation.

relations, customer, Medway Council

1 Attachment

Dear Mr Baker
 
Please see attached an acknowledgement to your Freedom of Information
request.
 
 
Kind Regards
 
 
Customer Relations Team
 
Business Support Directorate

Medway Council

Gun Wharf

Dock Road

Chatham

Kent

ME4 4TR

e-mail: [1][email address]

Visit our website: [2]www.medway.gov.uk

This message is intended only for the use of person(s) ("the intended
recipient(s)") to whom it is addressed.  It may contain information which
is privileged and confidential within the meaning of the law.  If you are
not the intended recipient, please contact the sender as soon as
possible.  The views expressed in this communication may not necessarily
be the views of Medway Council.

 

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1. mailto:[email address]
2. http://www.medway.gov.uk/
http://www.medway.gov.uk/

Dear Medway Council,

Your response to my request has been delayed. You should have responded by 20th May 2013. Please provide the requisite information by return, failing which I will be asking for an internal review.

Kindly acknowledge safe receipt of this communication.

Yours faithfully,

Steve Baker

Customer First Auto Response, Medway Council

This is an automated response to thank you for your email. Your Service Request ID is 2186566. Please quote this number should you need to contact us again regarding this matter.

We aim to respond to all emails from the public within 5 working days, where they are seeking a response. However, please note that if your enquiry is complicated then it may take longer to provide you with a full and accurate response. If you are complaining by email your complaint will be handled in accordance with the council's complaint procedure, please see www.medway.gov.uk/councilanddemocracy/co....

If you are e-mailing queries under the Freedom of Information Act, Medway Council have 20 working days in which to respond.

This e-mail was sent from a notification-only address that cannot accept incoming e-mail so please do not reply to this message.

If you have any questions, please contact Customer First on 01634 333333. We are open from 8am until 8pm Monday to Friday, and 9am to 1pm on Saturday.

Why not sign up to our monthly email newsletter, keeping you up to date with all the latest news, information and events from your council. Sign up at: www.medway.gov.uk/signup

Alternatively if you have access to the Internet you may wish to visit our website at www.medway.gov.uk to see if your enquiry can be dealt with online.

Customer First
Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
tel: 01634 333333
email: [Medway Council request email]

This email is available in large print or another language. Please contact [Medway Council request email] or telephone 01634 333333. Please note that calls to this number may be recorded for coaching and security purposes.

This e-mail (including any attachments) is intended only for the recipient's) named above. If you are not the intended recipient's), an addressing or transmission error has misdirected this email. It may contain confidential or privileged information and should not be read, copied, printed, disclosed or otherwise used by any other person unless express permission is given. Therefore, please contact the sender and delete the e-mail from your system.

This email has been scanned for viruses and all reasonable precautions have been taken to ensure that none are present. Medway Council cannot accept responsibility for any loss or damage arising from the use of this email or attachments. Any views expressed in this email are those of the individual sender and not necessarily those of Medway Council unless explicitly stated. Please be aware that emails sent to or received from Medway Council may be intercepted and read by the council. Interception will only occur to ensure compliance with council policies or procedures or regulatory obligations, to prevent or deter crime, or for the purposes of essential maintenance or support of the email system.

This transmission is intended for the named addressee(s) only and may contain sensitive or protectively marked material up to RESTRICTED and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy or use it, or disclose it to anyone else. If you have received this transmission in error please notify the sender immediately.

This email has been scanned for viruses and all reasonable precautions have been taken to ensure that none are present. Medway Council cannot accept responsibility for any loss or damage arising from the use of this email or attachments. Any views expressed in this email are those of the individual sender and not necessarily those of Medway Council unless explicitly stated.

Please be aware that emails sent to or received from Medway Council may be subject to recording and/or monitoring in accordance with relevant legislation.

relations, customer, Medway Council

2 Attachments

Good morning Mr Baker
 
Please find attached Medway Council's response to your FOI enquiry.
 
Lynne Bush
Customer Relations Officer
Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
01634 332066
[1][email address]
 
This message is intended only for the use of the person(s),("the intended
recipient(s)") to whom it is addressed. It may contain information which
is privileged and confidential within the meaning of the law. If you are
not the intended recipient, please contact the sender as soon as possible.
The views expressed in this communication may not necessarily be the views
of Medway Council.
 
 
 

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1. mailto:[email address]

Dear customer relations

Thank you for your replies. Unfortunately the pdf document that should show the requisite figures appears to be blank. Please provide the correct document. Thank you.

Yours sincerely,

Steve Baker

bush, lynne, Medway Council

1 Attachment

Good afternoon Mr Baker
 
I have re-attached the document for you
 
Lynne Bush
Customer Relations Officer
Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
01634 332066
[1][email address]
 
This message is intended only for the use of the person(s),("the intended
recipient(s)") to whom it is addressed. It may contain information which
is privileged and confidential within the meaning of the law. If you are
not the intended recipient, please contact the sender as soon as possible.
The views expressed in this communication may not necessarily be the views
of Medway Council.
 
 
 

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1. mailto:[email address]

Dear Ms Bush

Sorry to trouble you again, but all I can see is a blank page, regardless of whether I view it as a pdf or an html. Would you please be kind enough to check the document at your end to ensure that it has something on it.

Thank you.

Yours sincerely,

Steve Baker

bush, lynne, Medway Council

Dear Mr Baker

The document is definitely populated, and is created from the same programme as the accompanying letter, if you give me a postal address I can send you a copy via the external postal system.

Regards

Lynne Bush
Customer Relations Officer
Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
01634 332066
[email address]

This message is intended only for the use of the person(s),("the intended recipient(s)") to whom it is addressed. It may contain information which is privileged and confidential within the meaning of the law. If you are not the intended recipient, please contact the sender as soon as possible.
The views expressed in this communication may not necessarily be the views of Medway Council.

show quoted sections

Dear Ms Bush

May I suggest copying and pasting the information from the document into the body of your email reply? Your predecessors have previously published the information on this site in much the same way. Thank you.

Yours sincerely,

Steve Baker

relations, customer, Medway Council

1 Attachment

Dear Mr Baker

The information was given to me in PDF format I am therefore unable to fulfil your request, I am unsure why this document is unreadable when the second document, our covering letter, appears to okay.

To try and assist you I have attached the information as a tif document for you.

If you continue to experience difficulties I can issue the document via the external post for you, I will of course require your postal address to enable me to do this for you

Lynne Bush
Customer Relations Officer
Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
01634 332066
[email address]

This message is intended only for the use of the person(s),("the intended recipient(s)") to whom it is addressed. It may contain information which is privileged and confidential within the meaning of the law. If you are not the intended recipient, please contact the sender as soon as possible.
The views expressed in this communication may not necessarily be the views of Medway Council.

show quoted sections

Dear Ms Bush

Thank you very much for your help on this. I do not understand what went wrong either, but I can now confirm that thanks to your efforts I have now got the information and will close this request accordingly.

Thanks again.

Yours sincerely,

Steve Baker

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