DWP Central Freedom of Information Team
e-mail
: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx@xxx.xxx.xx
Our Ref: FOI2020/03586
21 February 2020
Dear Lee Jefferson,
Thank you for your Freedom of Information (FoI) request received on 27 January. You asked:
Please kindly provide the titles and dates of all peer reviews carried out from 2010 to the most
recent available. If the exact date isn't known then please just specify the month and year.
For instance:
10th August 2010, Peer review into X matters 17th July 2015, Peer review into Y matters April
2017, Peer review into Z matters
DWP Response:
Peer Reviews were renamed Internal Process Reviews in 2015.
Records prior to 2015-16 have been destroyed or are incomplete in line with GDPR/data
retention policies. The retention of customer documentation is directed by the Information
Management Policy, which specifies guidance for the retention of customer claims. The Data
Protection Act 2018 dictates that “
personal data kept for any purpose should not be kept for
longer than necessary”.
We don’t hold the records in the format requested.
Each Internal Process Review is titled with the name of the customer. This information is
withheld as it falls under the exemption in Section 40(2) of the Freedom of Information Act
2000; this exemption covers personal information. Personal information about another person
cannot be disclosed to a member of the public without the consent of the person who the
information is about, as unauthorised disclosure would contravene the data protection
principles of the Data Protection Act 1998.
Due to changes in processes the month the IPR was commissioned is used in the list below. In
2019/20 we reviewed our approach to IPR’s, broadening the range of cases that were
considered, including reviewing cases from previous years, therefore it is not possible to draw
any further conclusions from this data set.
June 2015
August 2015
September 2015
June 2015
September 2015
November 2015
November 2015
August 2017
June 2019
December 2015
September 2017
June 2019
February 2016
September 2017
June 2019
February 2016
November 2017
June 2019
February 2016
November 2017
June 2019
March 2016
January 2018
June 2019
March 2016
January 2018
June 2019
June 2016
February 2018
July 2019
August 2016
March 2018
July 2019
August 2016
March 2018
July 2019
September 2016
March 2018
July 2019
September 2016
April 2018
July 2019
November 2016
April 2018
August 2019
November 2016
April 2018
August 2019
November 2016
May 2018
August 2019
December 2016
May 2018
August 2019
December 2016
June 2018
August 2019
December 2016
July 2018
August 2019
January 2017
August 2018
August 2019
January 2017
August 2018
September 2019
January 2017
September 2018
September 2019
February 2017
October 2018
October 2019
February 2017
October 2018
October 2019
February 2017
November 2018
October 2019
March 2017
November 2018
October 2019
March 2017
December 2018
October 2019
March 2017
January 2019
October 2019
March 2017
January 2019
October 2019
March 2017
January 2019
November 2019
March 2017
February 2019
November 2019
March 2017
February 2019
November 2019
March 2017
February 2019
November 2019
April 2017
February 2019
November 2019
April 2017
April 2019
December 2019
April 2017
April 2019
December 2019
April 2017
May 2019
December 2019
May 2017
May 2019
December 2019
May 2017
May 2019
December 2019
June 2017
May 2019
January 2020
June 2017
May 2019
January 2020
June 2017
June 2019
January 2020
August 2017
June 2019
If you have any queries about this letter, please contact me quoting the reference number
above.
Yours sincerely,
DWP Central FoI Team
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Your right to complain under the Freedom of Information Act
If you are not happy with this response you may request an internal review by e-mailin
g freedom-of-information-
xxxxxxx@xxx.xxx.xx or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any
review request should be submitted within two months of the date of this letter.
If you are not content with the outcome of the internal review you may apply directly to the Information
Commissioner’s Office for a decision. General y, the Commissioner cannot make a decision unless you have
exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
We
b: ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745
