Dear Sir or Madam,
If a customer commences self employment after claiming employment and support allowance for seven months continuously can you inform me of the following.
1. When would the customer receive there entitlement to return to work credit? £40.00
2. When would the customer receive the back to work grant? £100.00
This is asuming that all relevant documents have been provided to prove self employment.
If it normal practice for a DWP Decision Maker to place relevant claim forms for the above in there desk draws and delays valid claims?
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