Dear East Suffolk Council,
Where the council is responsible for On-Street and Off Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income)
For the period 01/04/2018 to 31/03/2019, please could you tell me:
The total number of Off Street pay and display parking transactions/tickets sold (all payment methods)
The total number of On Street pay and display parking transactions/tickets sold (all payment methods)
Total Off Street pay and display income (all payment methods)
Total On Street pay and display income (all payment methods)
Total number of Off Street pay and display parking transactions/tickets sold via a pay by phone provider e.g. RingGo
Total number of On Street pay and display parking transactions/tickers sold via a pay by phone provider e.g. RingGo
Total Off Street pay and display income processed via a pay by phone provider e.g RingGo
Total On Street pay and display income processed via a pay by phone provider e.g RingGo
Total number of Off Street pay and display parking machines
Total number of On Street pay and display parking machines
Do any of these parking machines have provision for credit/debit card processing via chip/pin and/or contactless payment?
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Helen, Rachael & Sebastian | Customer Experience Team
East Suffolk Council
East Suffolk Council is a new district authority which, from April 2019,
delivers services for the residents, businesses and communities
previously served by Suffolk Coastal and Waveney District Councils
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Dear Mrs Bradley,
Thank you for your request, which we have given the above reference
Your request will be dealt with under the terms of the Environmental
Information Regulations 2004 (EIR) and/or Freedom of Information Act 2000
(FOI) and will usually be answered within 20 working days.
If your EIR request is particularly complex or requires the retrieval of a
large amount of information, we may extend this to 40 working days. If
this is the case, we will notify you as soon as it becomes apparent.
While no charges are made for the submission of requests, the council is
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Please quote the above reference number in any future communications.
Please note that for requests received on non-working days the 20 working
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[IMG] Rachael Durrant | FOI Team
[IMG][IMG][IMG][IMG][IMG] East Suffolk Council
East Suffolk Council is a new
district authority which, from April
2019, delivers services for the
residents, businesses and communities
previously served by Suffolk Coastal
and Waveney District Councils
Dear Kelly Bradley,
Following your request we need further information/clarification in order
to identify and locate the information that you have asked for.
We will not be able to reply further without extra information from you.
We need to know the following:
Your request begins “where the Council is responsible for On-Street and
Off Street pay and display car parking”.
We believe you may mean one of two things:
o either that you only wish us to supply data if the Council is
responsible for BOTH on- and off-street pay and display parking; or
o that you wish us to supply data held for any pay and display parking
for which the Council is responsible.
East Suffolk Council is not responsible for on-street pay and display car
parking. Please clarify whether you would like figures for off-street
Please note that the 20 working days specified by the Environmental
Information Regulations 2004 (EIR) and Freedom of Information Act 2000
(FOI) will be held and your request will return to "day one" when the
information is received.
Please see the Information Commissioner’s guidance on how to make an
If we do not receive a response within 28 days from the date of this
email, we will assume that you do not want to continue with your request
and it will be closed.
If you are dissatisfied with the way we have dealt with your request,
details of our FOI & EIR Internal Review procedure can be found on the
Eastsuffolk website FOI page.
[IMG] Sara Barratt| Customer Experience
Officer (Mon - Thurs)
East Suffolk Council
East Suffolk Council is a new district
authority which, from April 2019,
delivers services for the residents,
businesses and communities previously
served by Suffolk Coastal and Waveney
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