Pay and Display Transactions and Income

The request was successful.

Dear Moray Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2019 to 31/03/2020, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, and are there any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2019 – 31/03/2020?

Yours faithfully,

Joe Barr

Moray Council

*Please be advised that due to the evolving nature of the COVID-19 pandemic requests may not be answered within their respective statutory timescales. The Council is working hard to ensure that resources are focused on delivering and supporting essential services. We appreciate your cooperation during this unprecedented situation.*

Title: Pay and Display Transactions and Income

Reference: 101002759691

Dear Joe Barr

REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

Thank you for your information request Pay and Display Transactions and Income received 2021-03-31. This is being dealt with in terms of the Freedom of Information (Scotland) Act 2002.

In order to co-ordinate your request, I am acting as your central point of contact and can be contacted by email at [Moray Council request email]

We have 20 working days to deal with your request from the date that we received it, but we will provide you with the information you are looking for at an earlier date where possible. Your request and our response will be posted on our disclosure log within the FOI section on our website. No personal information will be included. A copy of our privacy notice can be viewed at http://www.moray.gov.uk/moray_standard/p...

Please note that The Moray Council owns copyright in the material supplied in response to your enquiry unless otherwise stated. The supply of documents and information by the Council does not give the person or organisation who receives them the right to re-use the documents in a way which would infringe copyright under the Copyright, Designs and Patents Act 1988. Such material is not to be used commercially without permission from the copyright holder.

Should this information be reused for commercial purposes the information will be subject to the Re-use of Public Sector Information Regulations 2015. Under these regulations the Council is entitled to charge a fee for the re-use of information.

If you are dissatisfied in any way with the manner in which the Council has dealt with your request for information, you are entitled to ask the Council to review within 40 working days its actions and decisions. If you would like a review of the decision please write to the Records and Heritage Manager, Elgin Library, Cooper Park, Elgin, IV30 1HS. A review panel will convene and has 20 working days to consider and respond to your appeal. All appeal requests must be made in writing.

If you are still dissatisfied with the outcome of this review, then you may appeal within 6 months by writing to the Scottish Information Commissioner via their online appeal service at www.itspublicknowledge.info/Appeal or to Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS.

Further information on the Freedom of Information (Scotland) Act 2002 can be obtained by visiting www.moray.gov.uk or the Scottish Information Commissioner's website, www.itspublicknowledge.info.

Yours sincerely

Sophie Ward
Information Co-ordinator
01343 563110
The Moray Council
[Moray Council request email]

Moray Council

*If we have been unable to answer your request within the statutory timescales, this is likely due to the evolving nature of the COVID-19 pandemic and we apologise for any inconvenience caused. The Council is working hard to ensure that resources are focused on delivering and supporting essential services. We appreciate your cooperation during this unprecedented situation.*

Reference: 101002759691

Dear Joe Barr

REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

Thank you for your information request concerning Pay and Display Transactions and Income dated 2021-03-31. This is being dealt with under the Freedom of Information (Scotland) Act 2002.

The response to your information request can be found on the Council's website http://www.moray.gov.uk/moray_standard/p... (please note that it can take up to 1 hour for the website to update).

Please note that The Moray Council owns copyright in the material supplied in response to your enquiry unless otherwise stated. The supply of documents and information by the Council does not give the person or organisation who receives them the right to re-use the documents in a way which would infringe copyright under the Copyright, Designs and Patents Act 1988. Such material is not to be used commercially without permission from the copyright holder.

Should this information be reused for commercial purposes the information will be subject to the Re-use of Public Sector Information Regulations 2015. Under these regulations the Council is entitled to charge a fee for the re-use of information.

If you are dissatisfied in any way with the manner in which the Council has dealt with your request for information, you are entitled to ask the Council to review its actions and decisions. If you would like a review of the decision please write to the Records and Heritage Manager, Elgin Library, Cooper Park, Elgin, IV30 1HS. A review panel will convene and has 20 working days to consider and respond to your appeal. All appeal requests must be made in writing.

If you are still dissatisfied with the outcome of this review, then you may appeal within 6 months by writing to the Scottish Information Commissioner via their online appeal service at www.itspublicknowledge.info/Appeal or to Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS.

Further information on the Freedom of Information (Scotland) Act 2002 can be obtained by visiting www.moray.gov.uk or the Scottish Information Commissioner's website, www.itspublicknowledge.info.

Yours sincerely

Sophie Ward
Information Co-ordinator
01343 563110

The Moray Council
[Moray Council request email]