Dear Tendring District Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2019 to 31/03/2020, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, and are there any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2019 – 31/03/2020?

Yours faithfully,

Joe Barr

Lynn Lee, Tendring District Council

Dear Mr Barr

Thank you for your email. Can I ask you to clarify your request please. Tendring District Council are only responsible for Off Street Parking (in our Council maintained car parks) so does the entirety of your request relate to only on street parking? In the meantime, you may wish to also direct this request to the North East Essex Parking Partnership - link below:

http://www1.parkingpartnership.org/north

With many thanks and I look forward to hearing from you with clarification.

Regards

Lynn Lee
Commercial Support Manager
Partnerships - Operations and Delivery

P 01255 686651 | 00 [email address] | www.tendringdc.gov.uk
Tendring District Council, 88-90 Pier Avenue, Clacton-on-Sea, Essex CO15 1TN

show quoted sections

Dear Lynn Lee,

Thank you for your response. I apologise; if the council is only responsible for off-street parking, then can you please address the questions in that context, please? Thank you in advance.

Yours sincerely,

Joe Barr

Lynn Lee, Tendring District Council

1 Attachment

Dear Mr Barr

 

Further to your request for information please see below for the Council’s
response to your enquiry for off street parking only.  I hope this
information is of assistance to you.

 

 

* The total number of pay and display parking tickets or transactions sold
(all payment methods) – 32370 pay & stays - 195,146 – paper P&D

 

* The total pay and display income (Cash, Credit/Debit card, Mobile App)
£693,257.44

 

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider – 32370 stays

 

* Total pay and display income processed via a Mobile App parking payment
provider Chipside £110,636 & Wave & Pay £33,365

 

Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:

 

* What is the contract expiry date for your Mobile App parking payment
provider, and are there any extension periods? Oct 21 with 2 year
extension option

 

* What is the current notice period required in order for the Council to
exit this contract? Oct 21

 

* What is the current contract value, annualised over the period
01/04/2019 – 31/03/2020? £2950.97 set up costs 10p per transaction 40p
per permit transaction

 

 

 

The Council’s current activities and up to date changes to our service
delivery can be found on our website at
[1]https://www.tendringdc.gov.uk/coronavirus

 

During the pandemic please be advised that our limited resources may have
been diverted away from compliance or information governance work in order
to deal with emerging high priority activities.  Therefore we thank you
for your understanding and assure you that we will continue to respond to
information requests as quickly as we are able.  The Information
Commissioners Office (ICO) has also published information on their website
[2]www.ico.org.uk.

 

However if you feel that the Council has failed to deal with your request
for information correctly you can request that the matter is reviewed. 
Requests for internal reviews should be sent to
[3][email address] .  Alternatively, you can post a
request for an internal review to Mrs L Trembath, Corporate Services, Town
Hall, Station Road, Clacton-on-Sea, Essex CO15 1SE.  Further details of
this procedure can be obtained from all Council offices or from our
website ([4]www.tendringdc.gov.uk ).

 

If you are not content with the outcome of the internal review you have
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decision.  The Information Commissioner can be contacted at:

 

FOI Compliance Team (complaints), Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow SK9 5AF Telephone: 0303 123 1113,
[5]www.ico.gov.uk .

 

If you have any other queries about this matter then please contact the
Corporate Information Manager at [6][email address]
.

 

 

Lynn Lee

Commercial Support Manager

Partnerships - Operations and Delivery

 

(   01255 686651 | *  [7][email address] | 8
[8]www.tendringdc.gov.uk

Tendring District Council, 88-90 Pier Avenue, Clacton-on-Sea, Essex CO15
1TN

 

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