Dear Lichfield District Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2019 to 31/03/2020, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, and are there any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2019 – 31/03/2020?

Yours faithfully,

Helen Feta

Generic - Governance Admin, Lichfield District Council

5 Attachments

Good afternoon

 

Further to your Freedom of Information Request, this information is
[1]published on an annual basis.

 

If you require information over and above this report please let us know.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review.  Internal review requests should be
submitted within 2 months of the date of receipt of the response to your
original request and should be addressed to :

 

Monitoring Officer
Lichfield District Council
Council House
Frog Lane
Lichfield
Staffordshire
WS13 6YX

If you are still dissatisfied with the Council’s response after the
internal review, you have a right to appeal to the Information
Commissioner at :

Information Commissioners’ Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel no: 0303-123-1113

Website: [2]www.ico.gov.uk

Laura Brentnall

Governance Officer

Lichfield District Council

 

District Council House, Frog Lane, Lichfield, Staffordshire WS13 6YY

T: 01543 308074

E: [3][email address]

[4][IMG]   [5][IMG]    [6][IMG]    [7][IMG]  

 

 

CAUTION: This email originated from outside of the organisation. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.

 

Dear Lichfield District Council,

 

 

Where the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);

 

 

For the period 01/04/2019 to 31/03/2020, please could you tell me:

 

 

* The total number of pay and display parking tickets or transactions sold
(all payment methods)

 

 

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

 

 

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider

 

 

* Total pay and display income processed via a Mobile App parking payment
provider

 

 

Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:

 

 

* What is the contract expiry date for your Mobile App parking payment
provider, and are there any extension periods?

 

 

* What is the current notice period required in order for the Council to
exit this contract?

 

 

* What is the current contract value, annualised over the period
01/04/2019 – 31/03/2020?

 

 

Yours faithfully,

 

 

Helen Feta

 

 

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show quoted sections

Dear Generic - Governance Admin,

Thank you for your response. While this information is available publicly, it is not a sufficient reason to disregard my request. Local authority contracts are a minefield to navigate through, as can be their parking or other income statistics, and given the current situation with Covid-19, I certainly do not have the time to search through these arduous documents. I do not think that possessing a lack of time, during these times, warrants a reason for not being able to access the information directly through an FOI request. Please retrieve the information I have requested, and post it so that others can access it too. Thank you.

Yours sincerely,

Helen Feta

Generic - Governance Admin, Lichfield District Council

6 Attachments

Good afternoon

 

I completely appreciate your points below, we provide lots of services and
as a result we provide lots of information online.

Please find attached my original response which contains a hyperlink to
the relevant online report which contains the information you have
requested.

 

Once you have read the report if you have any additional questions we will
be more than happy to answer them.

 

If you are still dissatisfied with the Council’s response after the
internal review, you have a right to appeal to the Information
Commissioner at :

Information Commissioners’ Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel no: 0303-123-1113

Website: [1]www.ico.gov.uk

Kind regards

 

Laura

Governance Officer

Lichfield District Council

 

District Council House, Frog Lane, Lichfield, Staffordshire WS13 6YY

T: 01543 308074

E: [2][email address]

 

show quoted sections

Dear Generic - Governance Admin,

I do not understand how you can 'appreciate my points' and then completely ignore them. I do not have time to trawl through government reports, however, that is literally your job in this scenario. Please just send across the information I have requested.

Yours sincerely,

Helen Feta

Generic - Governance Admin, Lichfield District Council

5 Attachments

Good morning

 

Please find below our response.

 

Where the council is responsible for On-Street and Off-Street pay and 
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);

 

For the period 01/04/2019 to 31/03/2020, please could you tell me:

 

* The total number of pay and display parking tickets or transactions sold

 

Appendix 1 of the [1]report.

 

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

Income is available on our [2]open data

 

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider

 

Pay by Phone is available in [3]Appendix 1 of the report

* Total pay and display income processed via a Mobile App parking payment

 

Pay by phone Income is available on our [4]open data

 

Finally, in relation to the Council’s current Mobile App parking payment

 

provider, could you tell me:

We do not have a provider specific for Mobile App payments. Pay by Phone
can be used to make payments within car parks.

 

* What is the contract expiry date for your Mobile App parking payment
provider, and are there any extension periods? N/A

* What is the current notice period required in order for the Council to
exit this contract? N/A

 

* What is the current contract value, annualised over the period
01/04/2019 – 31/03/2020? N/A

 

Please note, we have an online map of our car parks, this data relates to
these car parks only.

 

[5]https://www.lichfielddc.gov.uk/homepage/...

Any other information would need to be obtained from Staffordshire County
Council.

 

If you are still dissatisfied with the Council’s response, you have a
right to appeal to the Information Commissioner at :

Information Commissioners’ Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel no: 0303-123-1113

Website: [6]www.ico.gov.uk

[7][IMG]   [8][IMG]    [9][IMG]    [10][IMG]  

 

 

 

show quoted sections

Dear Generic - Governance Admin,

What is wrong with you? I've stated why I'm not going to trawl through the discombobulated format of information that you publish, and you are choosing to flat-out ignore me? Just answer the questions PLEASE - if this information is so accessible, can you just do your job, retrieve your information like every other FOI officer in the country, and return the information attached to your answer. The point in this website, by all of this being public, is to help more and more people get this information more accessibly than council's make it. All of your responses here are public. If you do not wish to make the council look even worse, I would suggest you simply answer the questions.

Regards,

Helen Feta

Generic - Governance Admin, Lichfield District Council

1 Attachment

Good morning

I have provided hyperlinks to the relevant information and locations of
the information within the document itself along with a location of our
car parks owned or managed by Lichfield District Council. I have also
outlined that Staffordshire County Council would be available to answer
any additional information on locations not owned or managed by Lichfield
District Council.

As stated in the previous email if you are dissatisfied with the Council’s
response you have a right to appeal to the Information Commissioner at :

Information Commissioners’ Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel no: 0303-123-1113
Website: [1]www.ico.gov.uk

Once you have read the information hyperlinked within our response, if
there is information you need clarifying or further information on, I am
more than happy to review this request, however, I will note but not
acknowleddge any further correspondence on the same substantive request
where a response has already been provided.

Kind regards

Laura Brentnall
Governance Officer
Lichfield District Council

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