Pay and Display Transactions and Income

The request was successful.

Dear Cambridgeshire County Council,

Where the council is responsible for On-Street and Off Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income)
For the period 01/04/2018 to 31/03/2019, please could you tell me:

The total number of Off Street pay and display parking transactions/tickets sold (all payment methods)
The total number of On Street pay and display parking transactions/tickets sold (all payment methods)

Total Off Street pay and display income (all payment methods)
Total On Street pay and display income (all payment methods)

Total number of Off Street pay and display parking transactions/tickets sold via a pay by phone provider e.g. RingGo
Total number of On Street pay and display parking transactions/tickers sold via a pay by phone provider e.g. RingGo

Total Off Street pay and display income processed via a pay by phone provider e.g. RingGo
Total On Street pay and display income processed via a pay by phone provider e.g. RingGo

Total number of Off Street pay and display parking machines
Total number of On Street pay and display parking machines

Do any of these parking machines have provision for credit/debit card processing via chip/pin and/or contactless payment?

Yours faithfully,

Mrs Bradley

FOI, Cambridgeshire County Council

Dear Kelly Bradley

Re: Freedom of Information Request ref 1198138.

Thank you for your email. Your request will be dealt with in line with the Freedom of Information Act and its regulations. In accordance with the Act, the Council aims to respond to all requests within 20 working days, in this instance by 31st October 2019.

If we require further information, clarification or a fee in order to fulfil your request we will contact you again. Please quote the reference number above in all future correspondence concerning this request.

Yours sincerely,

Josephine Bailey
Information Management Analyst

Information Governance Team
Cambridgeshire County Council
Email: [Cambridgeshire County Council request email]
Tel: 01223 699137

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FOI, Cambridgeshire County Council

Dear Kelly Bradley

 

Freedom of Information Act request response – Ref 1198138.

 

Cambridgeshire County Council has now considered your request under the
Freedom of Information Act.  We can confirm that we do hold the
information requested by you. Please find our response as set out below. 

 

Request

 

Where the council is responsible for On-Street and Off Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income) For the period
01/04/2018 to 31/03/2019, please could you tell me:

 

The total number of Off Street pay and display parking
transactions/tickets sold (all payment methods) The total number of On
Street pay and display parking transactions/tickets sold (all payment
methods)

 

Total Off Street pay and display income (all payment methods) Total On
Street pay and display income (all payment methods)

 

Total number of Off Street pay and display parking transactions/tickets
sold via a pay by phone provider e.g. RingGo Total number of On Street pay
and display parking transactions/tickers sold via a pay by phone provider
e.g. RingGo

 

Total Off Street pay and display income processed via a pay by phone
provider e.g. RingGo Total On Street pay and display income processed via
a pay by phone provider e.g. RingGo

 

Total number of Off Street pay and display parking machines Total number
of On Street pay and display parking machines

 

Do any of these parking machines have provision for credit/debit card
processing via chip/pin and/or contactless payment?

 

Our response

 

Where the council is responsible for On-Street and Off Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income) For the period
01/04/2018 to 31/03/2019, please could you tell me:

 

The total number of Off Street pay and display parking
transactions/tickets sold (all payment methods) The total number of On
Street pay and display parking transactions/tickets sold (all payment
methods)

The total number of off-street transactions 43,999

The total number of on-street transactions  928,590

Total Off Street pay and display income (all payment methods) Total On
Street pay and display income (all payment methods)

The total off-street income £152,594

The total on-street income £2,290,538

Total number of Off Street pay and display parking transactions/tickets
sold via a pay by phone provider e.g. RingGo Total number of On Street pay
and display parking transactions/tickers sold via a pay by phone provider
e.g. RingGo

The total off-street transactions made by pay by phone provider 21,075

The total on-street transactions made by pay by phone provider 300,816

Total Off Street pay and display income processed via a pay by phone
provider e.g. RingGo Total On Street pay and display income processed via
a pay by phone provider e.g. RingGo

The total off-street income made by pay by phone provider £87,894

The total on-street income made by pay by phone provider £1,038,389

Total number of Off Street pay and display parking machines Total number
of On Street pay and display parking machines

The total off-street pay and display machines 5

The total on-street pay and display machines  189

Do any of these parking machines have provision for credit/debit card
processing via chip/pin and/or contactless payment?

The on-street pay and display machines – 44 machines are able to accept
cash & card payment (17 are card only and 27 are coins/cards)

The off-street pay and display machines are maintained by the City
Council.

 

Complaints

I hope this information is helpful but if you are unhappy with the service
you have received in relation to your request and wish to make a complaint
or request a review, you should write to Information Management, at either
[Cambridgeshire County Council request email] or by post at Box No. OCT1224, Shire Hall,
Cambridge CB3 0AP within 40 days of the date of this e-mail.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or via their website: https://ico.org.uk/.

 

Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.

 

Yours sincerely,

 

Josephine Bailey

Information Management Analyst

 

Information Governance Team

Cambridgeshire County Council

Email: [Cambridgeshire County Council request email]

Tel: 01223 699137

 

 

 

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