Pay and Display Transactions and Income

The request was successful.

Dear Solihull Metropolitan Borough Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, including any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2018 – 31/03/2019?

Yours faithfully,

Mike Lebowski

Information Governance (Social Care & Performance), Solihull Metropolitan Borough Council

Dear Mike Lebowski,

 

Thank you for your email.

 

I will be glad to log this as a request and process it under the Freedom
of Information Act, however before I do, in order to avoid unnecessary
bureaucracy and delay for yourself you may want to refer to the Council’s
website:

 

 

Car Park Revenue (PCNs)
[1]https://www.solihull.gov.uk/About-the-Co...

Scroll down to Parking Services Annual Report 2018-2019 click it and then
select the Agendas Report Pack for information on PCNs.

 

Current Contracts:
[2]https://www.solihull.gov.uk/sites/defaul...

(Use Ctrl + F to search document)

 

 

As we receive a lot of requests of this nature the Council now regularly
publish information relating to Parking and Contracts.  If the information
is not yet available for the dates requested, it will be updated shortly.

 

I would be grateful if you could take a look at the information on the
website and hopefully it will provide you with the type of information you
require either now or at a future date for the dates required. If not then
please do let me know and I will formally log your request and respond
within 20 working days.

 

Kind Regards,

 

Christopher Percival

 

Business Administration Apprentice

Information Governance

Solihull MBC

 

From: Mike Lebowski <[FOI #724574 email]>
Sent: 05 February 2021 11:41
To: Information Governance (Social Care & Performance)
<[Solihull Borough Council request email]>
Subject: Freedom of Information request - Pay and Display Transactions and
Income

 

Dear Solihull Metropolitan Borough Council,

Where the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold
(all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment
provider

Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?

* What is the current notice period required in order for the Council to
exit this contract?

* What is the current contract value, annualised over the period
01/04/2018 – 31/03/2019?

Yours faithfully,

Mike Lebowski

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show quoted sections

Dear Christopher,

I appreciate your eye for efficiency, however not all of the information I am seeking is readily available in these documents, so if you could formally log this request that would be fantastic. Thanks again,

Kind regards,

Mike Lebowski

FOI Information Governance Team,

NOTE: Please do not edit the subject line when replying to this email. If
you do then the response will not reach us.

Information request
Our reference: 6961932
 

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Dear Mike Lebowski
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 26
February 2021, the details of which are given below:
 
Where the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:
* The total number of pay and display parking tickets or transactions sold
(all payment methods)
* The total pay and display income (Cash, Credit/Debit card, Mobile App)
* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider
* Total pay and display income processed via a Mobile App parking payment
provider

Finally, in relation to the Council's current Mobile App parking payment
provider, could you tell me:
* What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?
* What is the current notice period required in order for the Council to
exit this contract?
* What is the current contract value, annualised over the period
01/04/2018 - 31/03/2019?
 
We are dealing with your request under the Freedom of Information Act
2000  and aim to send a response by 29 March 2021. However, please note
that due to the current national emergency (COVID-19) the response date
of 29 March 2021 may be delayed as resources, whether they are finances or
people, may be diverted away from usual compliance or information rights
work during this extraordinary period.
 
If we decide a fee may be payable in this case, we will send you a fee
notice and will require payment before proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of it, then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office (ICO).
 
 
Yours sincerely
 
 
Lizi Bird
Corporate Information Governance Officer
Information Governance Team
Solihull Council
[1]www.solihull.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email. If
you do then the response will not reach us.

References

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FOI Information Governance Team,

1 Attachment

Information request
Our reference: 6961932
 

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Dear Mike Lebowski
 
Thank you for your request for information received on 26 February 2021;
please find our response attached to this email. 
 
 
Yours faithfully
 
 
Chris Percival
Information Governance Team
Solihull Council
[1]www.solihull.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

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