Pay and Display Transactions and Income

Helen Feta made this Freedom of Information request to Greenwich Borough Council

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Dear Greenwich Borough Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, including any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2018 – 31/03/2019?

Yours faithfully,

Helen Feta

foi, Greenwich Borough Council

Dear Ms Feta

 

Freedom of Information request:  FOI-47995

 

Thank you for your request dated 01 February 2021

 

Your request is due to be answered by 01 March 2021, however, please note
that your request for information may be delayed due to urgent operational
responses to dealing with Covid-19 priorities.  We apologise for any
inconvenience this may cause, we do remain committed to responding to your
request and will respond as soon as we are able to do so. 

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

David White

Head of Compliance

Directorate of Communities and Environment

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [1]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

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foi, Greenwich Borough Council

Dear Ms Feta

 

Freedom of Information request:  FOI-47995

 

Please accept our apologies for a delay in providing a response to your
Freedom of Information request. We apologise for any inconvenience this
may cause, we do remain committed to responding to your request and will
respond as soon as we are able to do so.

 

 

Yours sincerely,

 

Freedom of Information Team

Directorate of Communities and Environment

Royal Borough of Greenwich

 

* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18 6HQ

8 [1]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

From: foi <[Greenwich Borough Council request email]>
Sent: 01 February 2021 12:41
To: 'Helen Feta' <[FOI #723160 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-47995: Freedom of Information request - Pay and Display
Transactions and Income

 

Dear Ms Feta

 

Freedom of Information request:  FOI-47995

 

Thank you for your request dated 01 February 2021

 

Your request is due to be answered by 01 March 2021, however, please note
that your request for information may be delayed due to urgent operational
responses to dealing with Covid-19 priorities.  We apologise for any
inconvenience this may cause, we do remain committed to responding to your
request and will respond as soon as we are able to do so. 

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

David White

Head of Compliance

Directorate of Communities and Environment

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [2]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

show quoted sections

foi, Greenwich Borough Council

Dear Ms Feta

 

Freedom of Information Request:  FOI 47995

 

Thank you for your request dated 1^st February 2021 and we apologise for
the delay in our response, which is as follows:

 

Where the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);

 

For the period 01/04/2018 to 31/03/2019, please could you tell me:

 

* The total number of pay and display parking tickets or transactions sold
(all payment methods)

 

Off-street transactions – 410,818

 

On-street transactions – 636,972

 

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

 

Off-street income – £1,366,247.86

 

On-street income – £1,216,923.10

 

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider

 

Off-street Pay by phone transactions – 135,198

 

On-street Pay by phone transactions – 137,183

 

* Total pay and display income processed via a Mobile App parking payment
provider

 

Off-street Pay by phone income – £819,756.43

 

On-street Pay by phone income – £429,795.80

 

Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:

 

* What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?

 

Since the 2018-2019 financial year ended, we have changed provider. Our
provider at that time was Dash and the contract with that provider ended
30 ^ October 2020.

 

* What is the current notice period required in order for the Council to
exit this contract?

 

Not applicable.

 

* What is the current contract value, annualised over the period
01/04/2018 – 31/03/2019?

 

The contract value at that time was £40,383.28

If you have any queries about this correspondence, please contact me,
quoting the reference number above.

If you are not satisfied with our response to your request, you can ask
for an Internal Review.  Internal review requests must be submitted within
two months of the date of receipt of the response to your original
request.  If you wish to do this, please contact us in writing, setting
out why you are dissatisfied.

 

If you are not satisfied with the outcome of the Internal Review, you may
apply directly to the Information Commissioner (ICO) for a decision. 
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. You can contact the ICO
by emailing [1][email address], or by post at Customer Contact,
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF.

 

Yours sincerely,

 

 

 

David White

Head of Compliance

Directorate of Communities and Environment

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [2]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

From: foi <[Greenwich Borough Council request email]>
Sent: 02 March 2021 10:04
To: 'Helen Feta' <[FOI #723160 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: FOI-47995: Freedom of Information request - Pay and Display
Transactions and Income

 

Dear Ms Feta

 

Freedom of Information request:  FOI-47995

 

Please accept our apologies for a delay in providing a response to your
Freedom of Information request. We apologise for any inconvenience this
may cause, we do remain committed to responding to your request and will
respond as soon as we are able to do so.

 

 

Yours sincerely,

 

Freedom of Information Team

Directorate of Communities and Environment

Royal Borough of Greenwich

 

* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18 6HQ

8 [3]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

From: foi <[4][Greenwich Borough Council request email]>
Sent: 01 February 2021 12:41
To: 'Helen Feta' <[5][FOI #723160 email]>
Cc: foi <[6][Greenwich Borough Council request email]>
Subject: FOI-47995: Freedom of Information request - Pay and Display
Transactions and Income

 

Dear Ms Feta

 

Freedom of Information request:  FOI-47995

 

Thank you for your request dated 01 February 2021

 

Your request is due to be answered by 01 March 2021, however, please note
that your request for information may be delayed due to urgent operational
responses to dealing with Covid-19 priorities.  We apologise for any
inconvenience this may cause, we do remain committed to responding to your
request and will respond as soon as we are able to do so. 

 

If you have any queries about this request, please contact me, quoting the
reference number above.

 

Yours sincerely,

 

David White

Head of Compliance

Directorate of Communities and Environment

Royal Borough of Greenwich

 

*   3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ

8 [7]www.royalgreenwich.gov.uk

 

ü Please consider the environment before printing this email

 

 

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