Pay and Display Transactions and Income

Helen Feta made this Freedom of Information request to Cambridge City Council

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Dear Cambridge City Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, including any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2018 – 31/03/2019
Yours faithfully,

Helen Feta

Cambridge City Council

1 Attachment

Dear Helen Feta,

RFI: 8551   (CCC) Parking

Thank you for your request for information. Your request below will be
forwarded to the appropriate department to answer.

Where the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold
(all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment
provider

Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?

* What is the current notice period required in order for the Council to
exit this contract?

* What is the current contract value, annualised over the period
01/04/2018 – 31/03/2019

 

While we acknowledge your request is important, our teams have taken the
necessary measures to adapt to recent events of COVID-19.

 

Please be aware that given the changing nature of the situation, there may
be a delay in our response time which will exceed the 20 day deadline for
FOI requests. In the meantime, if you have any questions, please do not
hesitate to contact us via the addresses below.

 

Thank you for your patience and understanding.

Yours sincerely

Information Management Team

3C Shared Services

Email:
For South Cambridgeshire DC - [email address]
For Cambridge City Council -[Cambridge City Council request email]
For Huntingdonshire DC - [email address]

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the Freedom of
Information Act 2000 are not being met by us, please let us know in the
first instance. If you are still dissatisfied you can address your
complaint to the Information Governance Manager, who will undertake an
Internal Review of your case. Further to this you have the subsequent
option to contact the Information Commissioner’s Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.

Cambridge City Council

1 Attachment

Dear Helen Feta,

Re: Request for Information (RFI: 8551)  (CCC) Parking Where the council
is responsible fo...

Thank you for your request for information, which we have dealt with under
the terms of the Freedom of Information Act 2000.

I hope the following will answer your query:

Were the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income); For the period
01/04/2018 to 31/03/2019, please could you tell me:  

 

* The total number of pay and display parking tickets or transactions sold
(all payment methods)  

* The total pay and display income (Cash, Credit/Debit card, Mobile App)  

  2018/19  
  Income Transactions
Adam & Eve car park £129,011 59,970
Castle Hill car park £216,562 40,551
Gwydir Street car park £46,733 29,623
Riverside car park £6,290 1,700
TOTAL £398,596 131,844
     
All figures exc VAT    

 

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider  

2018/19 Total Transactions 44,902 

* Total pay and display income processed via a Mobile App parking payment
provider  

2018/19 Total Income £169,860.73 

 

Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:  

* What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?  

30/09/2025 

* What is the current notice period required in order for the Council to
exit this contract?  

6 Months 

* What is the current contract value, annualised over the period
01/04/2018 – 31/03/2019 

The current contract commenced in October 2018 and therefore the contract
value accrued between October 2018 and March 2019 has been annualised. 

Contract value £3003.32 

We aim to provide a high quality service to you and hope that you are
satisfied with this response. If you have any further questions please do
not hesitate to contact us.

Yours sincerely

Information Management Team

3C Shared Services

Email:

For South Cambridgeshire DC - [email address]

For Cambridge City Council -[Cambridge City Council request email]

For Huntingdonshire DC - [email address]

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the FOI Act or EIR
Regulations are not being met by us, please let us know in the first
instance. If you are still dissatisfied you can address your complaint to
the Information Governance Manager who will undertake an Internal Review
of your case. Internal review requests should be submitted within two
months of the date of receipt of the response to your original request.
Further to this you have the subsequent option to contact the Information
Commissioner's Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.