Pay and Display Transactions and Income

Helen Feta made this Freedom of Information request to Colchester Borough Council

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Dear Colchester Borough Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, including any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2018 – 31/03/2019?

Yours faithfully,

Helen Feta

Dear Helen Feta ,

Thank you for contacting Colchester Borough Council with your Freedom of
Information request regarding: Pay and Display Income.

Your request has been logged under the Freedom of Information Act (FOIA)
2000 with the reference FOI 2804.  

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Kind regards
Customer Information, Colchester Borough Council, [Colchester Borough Council request email]

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Ryan Milne, Colchester Borough Council

Dear Helen Feta

Thank you for contacting Colchester Borough Council with your Freedom of
Information request regarding: Pay and Display Income

We do hold the information you have requested and it has been provided in
this email. Additional comments (if any) can be found below:

* The total number of pay and display parking tickets or transactions sold
(all payment methods) £626,454 (Mipermit) £3,658.694.11 p&d Of which
£219,259.40 is Epping and Uttlesford On Street * The total pay and display
income (Cash, Credit/Debit card, Mobile App) £1,742,475.30 (MiPermit)
£3,658,694.11 p&d Combined £5,401,439.41 * Total number of pay and display
parking tickets or transactions sold via a Mobile App parking payment
provider 626,454 * Total pay and display income processed via a Mobile App
parking payment provider £1,742,475.30 * What is the contract expiry date
for your Mobile App parking payment provider, including any extension
periods? 31st Jan 2026 * What is the current notice period required in
order for the Council to exit this contract? No less than 12 months and
subject to ESPO terms and conditions * What is the current contract value,
annualised over the period 01/04/2018 – 31/03/2019? c. £50k costs, but it
is awarded as an integral part of a much larger integrated parking
solution.

[1]Click here to view additional data (if any)

Kind regards
Customer Information, Colchester Borough Council, [Colchester Borough Council request email]

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Dear Ryan Milne,

Thank you for your reply, it was very helpful. The only outlying concern is with the first question; I asked how many tickets had been sold, i.e. transaction volume and you gave the answer in GBP and also quoted the same numbers as the correctly answered second question. If you could revisit this, and update your response, that would be greatly appreciated.

Yours sincerely,

Helen Feta

Ryan Milne, Colchester Borough Council

Apologies Helen, 
Mistake there.
The numbers are as follows:
2,037,332 payments for parking stays. (all payment methods)
I hope this clears it up.
Kind Regards

Ryan Milne

Parking Business Specialist

North Essex Parking Partnership

[1]www.parkingpartnership.org

Colchester is the lead authority for the award-winning North Essex Parking
Partnership
bringing together the parking operations for Essex

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This email, and any attachment, is solely for the intended recipient(s).
If you have received it in error, you must not take any action based upon
it, or forward, copy or show it to anyone; please notify the sender, then
permanently delete it and any attachments. Any views or opinions expressed
are solely those of the author and do not necessarily represent those of
Colchester Borough Council. Although the Council has taken reasonable
precautions to ensure there are no viruses in this email, the Council
cannot accept responsibility for any loss or damage arising from this
email or attachments. The Council takes the management of personal data
seriously and it does this in compliance with data protection legislation.
For information about how personal data is used and stored, please go to
www.colchester.gov.uk/privacy.

References

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2. https://ico.org.uk/
3. http://www.colchester.gov.uk/privacy
4. https://colch.sharepoint.com/:f:/s/FOI/E...
5. https://www.whatdotheyknow.com/help/offi...
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