Pay and Display Transactions and Income

Helen Feta made this Freedom of Information request to Harrow Borough Council

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Dear Harrow Borough Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, including any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2018 – 31/03/2019
Yours faithfully,

Helen Feta

Community Environment, Harrow Borough Council

Information request
Our reference: 6036843

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Dear Ms. Feta
 
Thank you for your information request. We will forward it to the
relevant department who will contact you shortly.
 
Information Management Team
Harrow Council
Civic Centre, Civic 1
3rd Floor, West Wing
Station Road
Harrow
HA1 2XF
[Harrow Borough Council request email]
 
 
  
Privacy Notice
We take your privacy seriously and want you to understand the choice and
control you have over the personal data we hold about you. To find out
more, please
view our Privacy Notice at http://www.harrow.gov.uk/privacy

Community Environment, Harrow Borough Council

Information request
Our reference: 6036843

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Dear Ms. Feta
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 1 February
2021 for the following information:
 
Where the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold
(all payment methods)
* The total pay and display income (Cash, Credit/Debit card, Mobile App)
* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider
* Total pay and display income processed via a Mobile App parking payment
provider
Finally, in relation to the Council's current Mobile App parking payment
provider, could you tell me:
* What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?
* What is the current notice period required in order for the Council to
exit this contract?
* What is the current contract value, annualised over the period
01/04/2018 - 31/03/2019
 
We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 1 March 2021 (which is 20 working days
beginning on the first working day after the date we received your
request).
 
In some cases, a fee may be payable.  If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested.  We will carry out an
assessment and if any exemptions apply to some or all of the information
then we might not provide that information to you.  We will inform you if
this is the case and advise you of your rights to request an internal
review and to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
 
Kind regards
 
 
FOI Officer
Harrow Council
 
 
  
Privacy Notice
We take your privacy seriously and want you to understand the choice and
control you have over the personal data we hold about you. To find out
more, please
view our Privacy Notice at http://www.harrow.gov.uk/privacy

Alexandra Nethercot, Harrow Borough Council

1 Attachment

Information request
Our reference: 6036843

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Dear Ms. Feta
 
Thank you for your request for information. 
 
Please find attached our response to your request.
 
Kind regards
 
 
FOI Officer
Harrow Council
 
 
  
Privacy Notice
We take your privacy seriously and want you to understand the choice and
control you have over the personal data we hold about you. To find out
more, please
view our Privacy Notice at http://www.harrow.gov.uk/privacy