Pay and Display Transactions and Income

Response to this request is long overdue. By law, under all circumstances, Hertsmere Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Hertsmere Borough Council,

Where the council is responsible for On-Street and Off Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income)
For the period 01/04/2019 to 31/03/2020, please could you tell me:

The total number of Off Street pay and display parking transactions/tickets sold (all payment methods)
The total number of On Street pay and display parking transactions/tickets sold (all payment methods)

Total Off Street pay and display income (cash, credit/debit card, pay by phone)
Total On Street pay and display income (cash, credit/debit card, pay by phone)

Total number of Off Street pay and display parking transactions/tickets sold via a pay by phone provider
Total number of On Street pay and display parking transactions/tickers sold via a pay by phone provider

Total Off Street pay and display income processed via a pay by phone provider
Total On Street pay and display income processed via a pay by phone provider

In relation to the Council’s current pay by phone parking provider, can you tell me:
What is the contract expiry date for your pay by phone parking provider, including any extension periods?

What is the current notice period required in order for the Council to exit this contract?
What is the current contract value, annualised over the period 01/04/2020 – 31/03/2020?

Yours faithfully,

Jane Williams

foi, Hertsmere Borough Council

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