Pay and Display Transactions and Income
Dear Sedgemoor District Council,
Where the council is responsible for On-Street and Off Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income)
For the period 01/04/2019 to 31/03/2020, please could you tell me:
The total number of Off Street pay and display parking transactions/tickets sold (all payment methods)
The total number of On Street pay and display parking transactions/tickets sold (all payment methods)
Total Off Street pay and display income (cash, credit/debit card, pay by phone)
Total On Street pay and display income (cash, credit/debit card, pay by phone)
Total number of Off Street pay and display parking transactions/tickets sold via a pay by phone provider
Total number of On Street pay and display parking transactions/tickers sold via a pay by phone provider
Total Off Street pay and display income processed via a pay by phone provider
Total On Street pay and display income processed via a pay by phone provider
In relation to the Council’s current pay by phone parking provider, can you tell me:
What is the contract expiry date for your pay by phone parking provider, including any extension periods?
What is the current notice period required in order for the Council to exit this contract?
What is the current contract value, annualised over the period 01/04/2020 – 31/03/2020
Yours faithfully,
Ms Bradley
Thank you for your request for information about Pay and Display Transactions and Income. Your request was received on 21st July 2020 and I am dealing with it under the terms of the Freedom of Information Act 2000/ Environmental Information Regulations.
In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.
As I’m sure you will appreciate, the Council is facing unprecedented challenge during the Coronavirus pandemic. Whilst we will endeavour to respond to your request within the statutory timescales, we may have to prioritise other areas with the result that you may experience unavoidable delay. In this respect we would like to refer you to the following statement from the Information Commissioner’s Office set out below:
FOI and the coronavirus: a measured approach
The ICO recognises the unprecedented challenges all are facing during the coronavirus (COVID-19) pandemic.
In particular we understand that resources, whether they are finances or people, may be diverted away from usual compliance or information rights work. Whilst we can’t extend statutory timescales, we will not be penalising public authorities for prioritising other areas or adapting their usual approach during this extraordinary period.
To further support our information rights colleagues, we will tell people through our own communications channels that they may experience understandable delays when making information rights requests during the pandemic.
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If you have any queries about this email, please contact me.
Emily Webber
Chartered Legal Executive Apprentice
Thank you for your request.
We only operate off-street parking, please refer to Somerset County Council for on-street information.
Total number of transactions 765,700
Total income ex VAT £1,096,000
Number of PayByPhone transactions 79,700
Income via PayByPhone ex VAT £155,360
The contract with PayByPhone is managed by Somerset County Council on behalf of the Somerset Parking Partnership.
If you are dissatisfied with this response you can ask for a review, which will be dealt with through the Council's complaints procedure.
If you are dissatisfied with the outcome of the Council's review you have the right to refer the matter to the Information Commissioner's Office at The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Amanda Gibbs
Records Manager
Sedgemoor District Council
SS[Sedgemoor District Council request email]
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