"Pay and Display" parking bays to "Telephone and Pay " parking bays. Revenue implications

The request was partially successful.

Dear Ealing Borough Council,
I observe a change in the borough from "Pay and Display" parking bays to "Pay by Telephone " parking bays.
1) When were the public consulted on these changes?
2) Was it clearly explained in the recent West Ealing CPZ consultation that the 30 minute "free (no phone required) and phone for extra time bays" would become " all parking including the first free 30 minutes would require a telephone call" bays? These new bays effectively exclude elderly motorists i.e. those most likely to require a car to help with shopping but also those most likely not to use a smart phone.
3)What data around usage rates by the elderly of smart phones was used to guide this change to "pay by phone" parking.
4) When was this decision made and by whom or what committee?
5) Many "Pay by phone" bays appear to be empty when in the past when they worked with coin meters they were 60% full. Can the council tell me how much income they have lost on a range of bays due to this change.
6) Will they reverse this decision if the income has fallen?

Yours faithfully,
Arthur Breens

foirequests, Ealing Borough Council

2 Attachments

 

 

Dear Mr Breens,

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST (ACKNOWLEDGEMENT)

 

Thank you for your request for information.

It has been allocated the reference number of 18/0060; please keep a
record of this.

 

Requests can take up to 20 working days to complete.  If we require some
further clarification in order to complete your request, we will contact
you to inform you of information we require.

 

Yours sincerely,   

 

Cynthia Muir

Corporate Information Governance Officer

Ealing Council Freedom of Information Team

3rd  Floor, North East

Perceval House

FOI Team Tel: 0203 882 8602

[1]cid:image001.png@01D369F4.3563DC70

 

 

 

From: Arthur Breens [mailto:[FOI #456692 email]]
Sent: 12 January 2018 00:16
To: foirequests <[Ealing Borough Council request email]>
Subject: 18-0060 Freedom of Information request - "Pay and Display"
parking bays to "Telephone and Pay " parking bays. Revenue implications

 

Dear Ealing Borough Council,
I observe a change in the borough from "Pay and Display" parking bays to
"Pay by Telephone " parking bays.
1) When were the public consulted on these changes?
2) Was it clearly explained in the recent West Ealing CPZ consultation
that the 30 minute "free (no phone required) and phone for extra time
bays" would become " all parking including the first free 30 minutes would
require a telephone call" bays? These new bays effectively exclude elderly
motorists i.e. those most likely to require a car to help with shopping
but also those most likely not to use a smart phone.
3)What data around usage rates by the elderly of smart phones was used to
guide this change to "pay by phone" parking.
4) When was this decision made and by whom or what committee?
5) Many "Pay by phone" bays appear to be empty when in the past when they
worked with coin meters they were 60% full. Can the council tell me how
much income they have lost on a range of bays due to this change.
6) Will they reverse this decision if the income has fallen?

Yours faithfully,
Arthur Breens

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foirequests, Ealing Borough Council

3 Attachments

Dear Arthur Breens,

 

Please find attached response to your recent Freedom of Information
request.

 

Kind Regards

 

Stuart O’Brien

 

Information Governance Officer

 

Ealing Council

Freedom of Information

3rd  Floor, North East

Perceval House

14-16 Uxbridge Road

London W5 2HL

Tel: (020) 8825 5000

 

If you are dissatisfied with the handling of your request, you can request
an internal review. 

Details of the Freedom of Information complaints process can be found at:

 

[1]http://www.ealing.gov.uk/info/200640/fre...

 

Your request for an internal review should be submitted to us within 40
working days of your receipt of this response.  Any such request received
after this time will only be considered at our discretion.

 

If you remain dissatisfied by the outcome of the Internal Review you have
the right to submit your complaint to the Information Commissioner at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

 

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