During the Coronavirus (COVID-19) pandemic our practices may not meet our
usual response times and it may take longer for us to respond to your
requests. We will continue to work normally as far as we can, but, as the
situation continues to develop, the focus of the team may need to be
diverted to the most important aspects of this teams work which may place
unavoidable strain on our resources that we cannot avoid. We ask that you
please bear with us during this extraordinary period and we will endeavour
to keep you updated on the progress of your request. 

The Team are unable to take calls from external callers at present. We
hope this will be resolved soon.

Internal callers can contact individual staff via Teams

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Good Morning,

Freedom of Information Act 2000 – Information Request ENQ-463915-H3S2D0

Thank you for your request for information under the Freedom of
Information Act 2000 received on 26 February 2021.
 
We have up to 20 working days in which to deal with your request; however,
the current circumstances relating to Coronavirus (COVID-19) may impact on
our ability to meet deadlines and so we may take longer to provide you
with a response.

If we require clarification regarding your request, we will contact you to
explain this. The 20 working day period will then start from the day that
we receive your clarification.
 
You will also be informed in advance if there is a charge for supplying
copies of the information.

Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.

We will also provide an explanation if any information is not released to
you.

For future reference please note that you can now submit FOI/EIR requests
through our new online webform which can be found at
[1]https://www.norfolk.gov.uk/what-we-do-an....

Should you have any queries regarding your request, please contact the
team by email [2][Norfolk Fire and Rescue Service request email] or by telephone
01603 222661.

Yours sincerely,

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[3]Norfolk County Council   [4]Twitter[5]Facebook[6]Web

[7]Campaign Logo

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Dear Peter

Freedom of Information Request ENQ-463915-H3S2D0

I refer to your request for information dated 26 February 2021.

You asked for:

 1. How much is a retained fire fighter paid for being “on-call” per hour?

Our response:

There is an annual retainer for being available on-call.

The current retainer rates are:

o Development Firefighter = £2,483.00 per annum
o Competent Firefighter = £3,177.00 per annum

They are then paid at the hourly rate below for any actual emergency
calls, or other work activity required to be undertaken.

 2. How much is a retainer firefighter paid to attend a “call” per hour?

Our response:

The current hourly rates of pay are:

o Development Firefighter = £11.34 per hour
o Competent Firefighter = £14.51 per hour

The initial call also attracts a single ‘disturbance’ payment currently
£4.18

 3. Please provide the NFRS policy on pay and allowances relating to
retained fire fighters.

Our response:

NFRS policy is in accordance with the National Joint Council For Local
Authority Fire and Rescue Services’ Scheme of Conditions of Service, known
as “The Grey Book” which can be accessed via the internet.

If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:

[1][email address]

or Information Compliance Team

County Hall

Martineau Lane

Norwich

NR1 2DH

An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".

If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [2]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:

First Contact Team

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire

SK9 5AF

Yours sincerely

Senior Information Compliance Officer 

Information Compliance Team, Insight and Analytics, Strategy and
Transformation 

Tel Dept: 01603 222661

Bays 7,8 & 9, Ground Floor, South Wing, County Hall, Martineau Lane,
Norwich 

[3]Norfolk County Council   [4]Twitter[5]Facebook[6]Web

[7]Campaign Logo

From: Freedom of Information
Sent: 01 March 2021 09:37
To: John Anderson <[FOI #731892 email]>
Subject: ENQ-463915-H3S2D0 Freedom of Information request - Pay and
Allowances

Good Morning,

Freedom of Information Act 2000 – Information Request ENQ-463915-H3S2D0

Thank you for your request for information under the Freedom of
Information Act 2000 received on 26 February 2021.
 
We have up to 20 working days in which to deal with your request; however,
the current circumstances relating to Coronavirus (COVID-19) may impact on
our ability to meet deadlines and so we may take longer to provide you
with a response.

If we require clarification regarding your request, we will contact you to
explain this. The 20 working day period will then start from the day that
we receive your clarification.
 
You will also be informed in advance if there is a charge for supplying
copies of the information.

Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.

We will also provide an explanation if any information is not released to
you.

For future reference please note that you can now submit FOI/EIR requests
through our new online webform which can be found at
[8]https://www.norfolk.gov.uk/what-we-do-an....

Should you have any queries regarding your request, please contact the
team by email [9][Norfolk Fire and Rescue Service request email] or by telephone
01603 222661.

Yours sincerely,

Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[10]Norfolk County Council   [11]Twitter[12]Facebook[13]Web

[14]Campaign Logo

show quoted sections