Patient transport policy

Response to this request is long overdue. By law, under all circumstances, Camden and Islington NHS Foundation Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Camden and Islington NHS Foundation Trust,

Please provide the following:

(1) Copy of the clinical criteria used when requesting/processing outpatient transport for patients

(2) Copy of the FULL policy with all appendices relating to patient transport

(3) Copy of the Trusts procedures and guidelines for the management of Trust transport accounts.

(4) Confirmation of what types/groups of accessible transport available when booking transport for patients with disability

(5) Copy of the booking form used by outpatient clinics based in the Trust

Separate to the above:

Please confirm exactly what disability awareness training front line staff, managers and ward staff attend and how often this happens ( do NOT include physical illness training)

Yours faithfully,


Dear Camden and Islington NHS Foundation Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Camden and Islington NHS Foundation Trust's handling of my FOI request 'Patient transport policy

A full history of my FOI request and all correspondence is available on the Internet at this address:

It is presumed you have refused to acknowledge because this information is pertinent to the current Ombudsman investigation the Trust is facing.

Yours faithfully,


Dear Camden and Islington NHS Foundation Trust,

As you have deliberately failed to acknowledge or respond to this request and one other you will now be referred to the ICO.

This is clearly because the subject matter is part of a full Ombudsman investigation and the MH trust does not want to im0plicate itself .

Yours faithfully,


Information, Freedom, Camden and Islington NHS Foundation Trust

5 Attachments

Dear Alea,


Sincere apologies for the delayed response as I have been newly appointed
to the role and there is a backlog - to which I am working through as
quickly as possible. I endeavour to provide a response asap. Once again I
would like to express my sincere apologies.



Yours sincerely,


Shanita Baldeo

Interim Assistant Information Governance Manager


Telephone:               +44 (0)20 3317 7100

Email:                          [1][email address]

Online:                       [2]


Camden and Islington NHS Foundation Trust

1^st Floor, East Wing, St Pancras Hospital

4 St Pancras Way, London NW1 0PE

[3]Description: cid:image006.jpg@01D35D51.9C67AA50

[4]Description: CQC good email signature






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Alea left an annotation ()

This has now been referred to the ICO who have served a notice on the Trust to comply on this and another request ignored.

If I am not happy with the response I can then request an internal review

Alea left an annotation ()

The ICO served notice on the MH Trust to respond within 35 days. They failed to do so. They have been contacted by the ICO and given a further 7 days within which to respond.