Patient Portal / Patient Access Portal System Update
Dear FOI Team at [Authority name],
We are currently updating data on your trust’s Patient Portal / Patient Access Portal systems.
Can you please complete the fields below with what you currently hold?
Please enter 'No System Installed' under supplier name if your trust does not use the system:
-
System type - Patient Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System type - Patient Access Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System definition:
Patient Portal / Patient Access Portal – It is a secure online portal/website to access personal health information. The online tool allows patients to log in and access elements of their electronic record (appointments, test results, billing, prescriptions etc.) or communicate with their health professionals.
Thank you in advance for your time.
Best regards,
Emmanuel Phillips
Thank you for contacting the Information Governance Department.
We aim to respond to your communication within 2 working days however the
department are currently experiencing an increase in demand and workload
and as a result there may be a delay in our response to you.
If your query is urgent please phone the department to discuss further on
01795 514525.
Dear Emmanuel
Request for Information
I write further to your request FOI ID 29799 under the Freedom of Information Act 2000 regarding:-
Patient Portal/ Patient access portal
Your request is set out below in italics:
System type - Patient Portal
Supplier name - 'No System Installed'
System type - Patient Access Portal
Supplier name - 'No System Installed'
I confirm that the information above/attached completes your request under the Freedom of Information Act 2000. I am also pleased to confirm that no charge will be made for this request.
If you have any questions or concerns or are unhappy with the response provided or the service you have received you can write to the Head of Information Governance at the address on top of this letter. If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision.
Kind Regards
Toni
Toni Ronayne
Information Governance & Records Management Lead (Access)
Kent and Medway NHS and Social Care Partnership Trust
Information Governance
St Michaels House
St Michaels Road
Sittingbourne
Kent
ME103DW
T: 01795514524
M: 07775554698
E: [email address]
www.kmpt.nhs.uk
Twitter: kmptnhs
Pronoun: She/her
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