Patient Portal / Patient Access Portal System Update
Emmanuel Phillips made this Freedom of Information request to Countess of Chester Hospital NHS Foundation Trust as part of a batch sent to 216 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.
Dear FOI Team at [Authority name],
We are currently updating data on your trust’s Patient Portal / Patient Access Portal systems.
Can you please complete the fields below with what you currently hold?
Please enter 'No System Installed' under supplier name if your trust does not use the system:
-
System type - Patient Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System type - Patient Access Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System definition:
Patient Portal / Patient Access Portal – It is a secure online portal/website to access personal health information. The online tool allows patients to log in and access elements of their electronic record (appointments, test results, billing, prescriptions etc.) or communicate with their health professionals.
Thank you in advance for your time.
Best regards,
Emmanuel Phillips
Dear Countess of Chester Hospital NHS Foundation Trust,
I hope this meets you well.
Do you know when we might receive a response to this request regarding your Trust's Patient Portal system, originally sent on 4th January 2021?
Kind regards,
Emmanuel
Dear Emmanuel
Can you please advise what FOI number you are relating to which you would of received in the subject bar of the acknowledgment email.
Kind Regards
Freedom of Information Officer
Countess of Chester Hospital
Dear FOI, Enquiries (COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST),
Thank you for your response, this is the first response we have received from your Trust so I cannot provide you with a reference number at this time.
Please find original request below:
We are currently updating data on your trust’s Patient Portal / Patient Access Portal systems.
Can you please complete the fields below with what you currently hold?
Please enter 'No System Installed' under supplier name if your trust does not use the system:
-
System type - Patient Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System type - Patient Access Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System definition:
Patient Portal / Patient Access Portal – It is a secure online portal/website to access personal health information. The online tool allows patients to log in and access elements of their electronic record (appointments, test results, billing, prescriptions etc.) or communicate with their health professionals.
Thank you in advance for your time.
Best regards,
Emmanuel Phillips
Dear Emmanuel
It does not look like the Countess of Chester Hospital received your below FOI request. We are happy to process this now, you will shortly receive an acknowledgment email to confirm this.
Kind Regards
Freedom of Information Officer
Countess of Chester Hospital
Hello,
Thank you for your recent Freedom of Information request. Freedom of information only applies to corporate information; this e-mail confirms receipt of your request for this type of information only.
Under the terms of the Freedom of Information Act we will expect to respond to this request in 20 working days. However we are now investigating the nature of the search and the quantity of information requested. If there is a cost involved in collecting the information then we will suspend the period for response until such time as we receive your payment. We will advise you of any such costs.
In accordance with section 12 of the Freedom of Information Act 2000 where multiple requests for information are received from one person or by different persons who appear to be acting in together in a single campaign the estimated cost of complying with any of the requests is to be taken to be the estimated total cost of complying with all of them. To this effect your requests for information will be dealt with under the single reference number above.
There are also a number of exemptions which the Act permits with respect to releasing information. The information will be assessed for these exemptions prior to us releasing the information to you. We will advise you if we are unable to provide the information requested.
Please note that a significant amount of information is also available via our Publication Scheme which can be accessed via the Trust’s website www.coch.nhs.uk and one of its benefits is that it makes information easily accessible and without charge.
Freedom of Information Officer
Countess of Chester Hospital NHS Foundation Trust
[email address]
Hello,
Please find attached the response to your Freedom of Information request.
Kind regards,
Freedom of Information Officer
Countess of Chester Hospital
[email address]
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