Patient Portal / Patient Access Portal System Update

The request was successful.

Emmanuel Phillips

Dear FOI Team at [Authority name],

We are currently updating data on your trust’s Patient Portal / Patient Access Portal systems.

Can you please complete the fields below with what you currently hold?
Please enter 'No System Installed' under supplier name if your trust does not use the system:
-
System type - Patient Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System type - Patient Access Portal
Supplier name -
System name -
Date installed -
Contract expiration -
Notes - e.g. we are currently out to tender
Is this contract annually renewed? - Yes/No
Do you currently have plans to replace this system? - Yes/No
-
System definition:
Patient Portal / Patient Access Portal – It is a secure online portal/website to access personal health information. The online tool allows patients to log in and access elements of their electronic record (appointments, test results, billing, prescriptions etc.) or communicate with their health professionals.

Thank you in advance for your time.
Best regards,
Emmanuel Phillips

Information, Freedom (WVT), Wye Valley NHS Trust

Your request for information under the Freedom of Information Act 2000 has
reached the mailbox of the Freedom of Information Coordinator of Wye
Valley NHS Trust.

 

If your enquiry is a Freedom of Information Request please take this as an
acknowledgement, and your request will be responded to within 20 working
days.

 

Please note: Your request for information may be delayed due to urgent
operational responses to dealing with Public Health priorities. We
apologise for any inconvenience this may cause, we do remain committed to
responding to your request and will respond as soon as we are able. Should
our response to your request breach the statutory timeframe and you remain
unhappy with our response you have the right to complain to the
Information Commissioners Office and you can contact them at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113

Website: [1]www.ico.gov.uk

 

There is no charge for making an appeal.

 

Please find the link to the ICO’s COVID-19 response

 

[2]https://ico.org.uk/about-the-ico/news-an...

 

Please note that there is a searchable archive log of the Trust’s FOI
responses maintained [3]here which may contain some or all of the
information requested, issued in previous responses since October 2019.

 

Yours faithfully,

 

Freedom of Information Officer

Wye Valley NHS Trust

Monkmoor Court

31-34 Commercial Road

Hereford

HR1 2DX

 

“This e-mail, together with any attachments is intended for the named
addressee(s) only.  It contains information which may be confidential and
which may also be privileged.  Unless you are the named addressee, you may
neither copy nor disclose it to anyone else.  If you have received it in
error, please notify me immediately by return e-mail and delete the
message from the computer.

 

Please note that Wye Valley NHS Trust may monitor e-mails sent by you to
the Trust in accordance with current legislation.”

 

 

“Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Herefordshire Council,
Herefordshire Clinical Commissioning Group (HCCG), Wye Valley NHS Trust or
Gloucestershire Health and Care Foundation Trust. You should be aware that
Herefordshire Council, Herefordshire Clinical Commissioning Group (HCCG),
Wye Valley NHS Trust & Gloucestershire Health and Care Foundation Trust
monitors their email service. This e-mail and any attached files are
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References

Visible links
1. http://www.ico.gov.uk/
2. https://ico.org.uk/about-the-ico/news-an...
3. https://www.wyevalley.nhs.uk/about-us/in...

Information, Freedom (WVT), Wye Valley NHS Trust

1 Attachment

Dear Sir or Madam,

Please find attached Wye Valley NHS Trust’s response to your Freedom of Information request, reference FOI2021/392.

Yours sincerely,

Freedom of Information Coordinator
Wye Valley NHS Trust
Monkmoor Court
31-34 Commercial Road
Hereford
HR1 2BG

Please note that a database of the Trust’s previous FOI responses since October 2019 is available to consult online here.

“This e-mail, together with any attachments is intended for the named addressee(s) only. It contains information which may be confidential and which may also be privileged. Unless you are the named addressee, you may neither copy nor disclose it to anyone else. If you have received it in error, please notify me immediately by return e-mail and delete the message from the computer.

Please note that Wye Valley NHS Trust may monitor e-mails sent by you to the Trust in accordance with current legislation.”

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