Patient Engagement Research

Michael Bellamy made this Freedom of Information request to Mid Cheshire Hospitals NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Michael Bellamy

Dear Mid Cheshire Hospitals NHS Foundation Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.

I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey

Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

foi (RBT) Mid Cheshire Tr, Mid Cheshire Hospitals NHS Foundation Trust

Thank you for submitting your Freedom of Information Request. This email
is an acknowledgement of your request. The Trust will provide you with a
full response within 20 working days. If your request has been submitted
after 17:00hrs Monday – Friday or at weekends, then the 20 working day
timeframe will commence from the following working day.

 

Best Regards,

 

Chris

 

Chris Myers

Information Governance Officer

Integrated Governance, Residences MD38

Mid Cheshire Hospitals NHS Foundation Trust

Leighton Hospital, Crewe, Cheshire, CW1 4QJ

Direct Line: 01270 273 820

foi (RBT) Mid Cheshire Tr, Mid Cheshire Hospitals NHS Foundation Trust

Thank you for submitting your Freedom of Information Request. This email
is an acknowledgement of your request. The Trust will provide you with a
full response within 20 working days. If your request has been submitted
after 17:00hrs Monday – Friday or at weekends, then the 20 working day
timeframe will commence from the following working day.

 

Best Regards

 

Yvonne Hughes

Information Governance Officer

 

Direct Line: 01270 273820

Extension:  3820

E-Mail:  [email address]

 

Integrated Governance Department

Flat MD37 - Residence

Mid Cheshire Hospitals NHS Foundation Trust

Leighton Hospital

Middlewich Road

Crewe

Cheshire

CW1 4QJ

Mid Cheshire Hospitals NHS Foundation Trust

1 Attachment

Dear Sir / Madam,

Please find attached correspondence in relation to your request.
The Trust would be grateful if you could please take a moment to take part
in our satisfaction survey below:
1. Has your FOI request been responded to within 20 working days?
2. Were you satisfied with the response you received from the Trust?
3. Did you look on the Trusts publication scheme prior to submitting your
FOI request?
4. Is there anything you think the Trust can do to improve the FOI
process?

If you have any questions please do not hesitate to contact us.
Regards
Information Governance & IT Security Team
Mid Cheshire Hospitals NHS Foundation Trust
Integrated Governance Department
Leighton Hospital, Crewe, CW1 4QJ
Direct Line: 01270 273 820
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