Patient Engagement Research
Dear Maidstone and Tunbridge Wells NHS Trust,
I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.
Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No
If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?
If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?
Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?
Yours faithfully,
Michael Bellamy
Dear Mr Bellamy
Please see the attached letter.
Many thanks.
Claire Davison
Freedom of Information Assistant
Email: [1][email address]
Completed Freedom of Information requests are published on the Trust
website [2]http://www.mtw.nhs.uk/freedom-of-informa...
This transmission is intended for the named recipient only and is
confidential in nature. If received in error, please return it to the
sender and delete any copies.The information contained in this email may
be subject to public disclosure under the NHS Code of Openness or the
Freedom of Information Act 2000 (unless legally exempt from
disclosure).Additionally, any personal information recorded within the
email may be subject to Data Protection legislation.If your email is a
request for information under the Freedom of Information Act 2000, please
forward it to FOI admin who will action your request. Email:
[3][email address] or write to FOI admin, Trust Management,
Maidstone and Tunbridge Wells NHS Trust, Maidstone Hospital, Hermitage
Lane, Maidstone, ME16 9QQ
Dear Mr Bellamy
Please see the attached letter.
Many thanks.
Claire Davison
Freedom of Information Assistant
Email: [1][email address]
Completed Freedom of Information requests are published on the Trust
website [2]http://www.mtw.nhs.uk/freedom-of-informa...
This transmission is intended for the named recipient only and is
confidential in nature. If received in error, please return it to the
sender and delete any copies.The information contained in this email may
be subject to public disclosure under the NHS Code of Openness or the
Freedom of Information Act 2000 (unless legally exempt from
disclosure).Additionally, any personal information recorded within the
email may be subject to Data Protection legislation.If your email is a
request for information under the Freedom of Information Act 2000, please
forward it to FOI admin who will action your request. Email:
[3][email address] or write to FOI admin, Trust Management,
Maidstone and Tunbridge Wells NHS Trust, Maidstone Hospital, Hermitage
Lane, Maidstone, ME16 9QQ
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