Patient Engagement Research

Michael Bellamy made this Freedom of Information request to Dartford and Gravesham NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Dartford and Gravesham NHS Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.

I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey

Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

Freedomofinformation (DARTFORD AND GRAVESHAM NHS TRUST), Dartford and Gravesham NHS Trust

Hi Michael,

 

FOI request duly noted – I will ensure you receive a response within the
statutory 20 working day deadline.

 

It would truly help our statistics for internal reporting if you could
confirm if you are a freelance journalist or from a commercial company?

 

Please note that in order to gather together the information requested; it
is necessary to share your details within the Trust as your request will
be forwarded onto the relevant departments involved.

 

As part of our responsibilities under the Freedom of Information Act, it
will also be necessary to include your request within our disclosure log
published via the Trust’s website.

 

Regards,

 

FOI Act Lead

Dartford and Gravesham NHS Trust

 

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Freedomofinformation (DARTFORD AND GRAVESHAM NHS TRUST), Dartford and Gravesham NHS Trust

Dear Michael,

 

Freedom of Information

With reference to your request detailed below, please see the Trust’s
response below in bold text.

 

Kind regards,

 

FOI Act Lead
Dartford and Gravesham NHS Trust

 

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