Dear Brighton and Sussex University Hospitals NHS Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.

I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey

Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

FOI, Brighton and Sussex University Hospitals NHS Trust

Thank you for contacting the Freedom of Information (FOI) Office at
Brighton and Sussex University Hospitals NHS Trust.  This is an automated
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If you have requested information under the Freedom of Information Act, we
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Yours sincerely,

 

Freedom of Information Office

Brighton and Sussex University Hospitals NHS Trust

FOI, Brighton and Sussex University Hospitals NHS Trust

Acknowledgment - Freedom of Information Request - FOI004965

Dear Michael Bellamy,

Thank you for your request for information made under the Freedom of
Information Act, which was received on 28/03/18.  Under the terms of the
Act, the Trust will endeavour to respond to your request within 20 working
days

We will now consider your request and reply more fully in due course. 
Some information, however, might be withheld due to exemptions which are
allowed for by the Act.  If this is the case, we will tell you that we
have withheld information and why.

If clarification is required to assist us in identifying and locating the
information you have requested we will contact you.  The 20 working day
clock will then restart once we have received clarification.

If we can be of any further assistance to you in the meantime, please do
not hesitate to contact the Trust at: [1][BSUH request email].  Please quote
your reference number in any communication with us.

Yours sincerely,

Freedom of Information Office

Brighton and Sussex University Hospitals NHS Trust

 

References

Visible links
1. mailto:[BSUH request email]

FOI, Brighton and Sussex University Hospitals NHS Trust

1 Attachment

Dear Michael Bellamy,

 

Thank you for your recent request for information under the Freedom of
Information (FOI) Act 2000.

 

We are now in a position to respond to your request.

 

Your request:

 

I am defining Patient Entertainment Systems as any bedside entertainment
system that is for individual use and as a minimum allows access to
television programmes.

 

1. Does the Trust have a Patient Entertainment offering? Yes, in all
applicable wards; Yes in some wards or No

 

2.  If Yes in all or some wards:

a)     Is the system free or charge for patients, or is the service
chargeable for either all or some content?

b)    Does the system offer information services in addition to
entertainment, for example nurse call or meal ordering?

c)     Can you advise if you are under contract with a provider, and if
so, who it is with and when that contract expires?

 

3.  If No

a)     Does the Trust have plans to implement a Patient Entertainment
System and if so do you have an approximate date?

b)    Are you considering additional services such as nurse call or meal
ordering or solely entertainment?

 

4. Are you able to provide a contact for Patient Entertainment for
additional dialogue on the subject?

 

Our response:

 

Under Section 1(1)(a) of the Freedom of Information Act (FOIA), the Trust
can confirm that it holds information relevant to your request and this
has been provided where possible below.

 

1.  Yes, in all applicable wards.

 

2a.  Service is chargeable

2b.  No, not at this time.

2c.  Hospedia; currently out of contract

 

3.  Not applicable

 

4.  William Haynes – [1][email address]

 

 

[2]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description:
http://www.nationalarchives.gov.uk/wp-co...

To comply with the Re-use of Public Sector Information Regulations (2005),
this Information is provided to you under the Open Government Licence
(OGL).  This licence does not grant you any right to use the Information
in a way that suggests any official status or that Brighton and Sussex
University Hospitals NHS Trust endorse you or your use of the
Information.  The re-use of this Information indicates your acceptance of
the terms and conditions as set out in the OGL:
[3]http://www.nationalarchives.gov.uk/doc/o...

 

When you use our information under the OGL, you should include the
following attribution:

 

Brighton and Sussex University Hospitals NHS Trust 2018, licensed under
the Open Government License: 
[4]http://www.nationalarchives.gov.uk/doc/o...

 

If you wish to re-use information outside of the licence terms then please
inform the Trust, as unauthorised re-use may be in breach of copyright
law.  For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission to re-use.  Further guidance for the re-use of information can
be found at:
[5]http://nationalarchives.gov.uk/documents...

 

 

If you require clarification or if we can be of any further assistance,
please do not hesitate to contact us at: [6][BSUH request email]

 

If after contacting us with any questions or concerns you remain
dissatisfied with the outcome of your enquiry, you have the right to
appeal.  Please email us or write to:

 

Brighton and Sussex University Hospitals NHS Trust
Freedom of Information Office

Headquarters, First Floor

St Mary’s Hall, Eastern Road

Brighton BN2 5JJ

 

If you are still not satisfied with the outcome of your appeal after we
have reviewed your complaint, you can write to:

 

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 01625 545700

 

We hope that you find the information provided helpful.

 

Yours sincerely

 

Freedom of Information Office

Brighton and Sussex University Hospitals NHS Trust

References

Visible links
1. mailto:[email address]
3. http://www.nationalarchives.gov.uk/doc/o...
4. http://www.nationalarchives.gov.uk/doc/o...
5. http://nationalarchives.gov.uk/documents...
6. mailto:[BSUH request email]

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