Patient Engagement Research

Michael Bellamy made this Freedom of Information request to Bradford Teaching Hospitals NHS Foundation Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Bradford Teaching Hospitals NHS Foundation Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.

I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey

Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

FOI, Bradford Teaching Hospitals NHS Foundation Trust

Dear Michael,

Thank you for your recent Freedom of Information request. Under the terms of the Freedom of Information Act we will endeavour to respond to this request promptly within 20 working days and are now investigating the nature of the request, the quantity of information requested and whether we hold the information requested.

There are a number of exemptions which the Act permits with respect to disclosure of information. The information will be assessed for these exemptions prior to disclosure and we will advise you if we are unable to provide the information requested.

If there is a cost involved in collecting the information then we will suspend the period for response until such time as we receive your payment. We will advise you of any such costs.

Please send any further correspondence to [email address].

Kind regards,

Michal Mangham
Freedom Of Information Officer | Working Week: Mon 8-3 Tues/Wed 8-2
Communications | Chestnut House, Trust HQ, BRI
Bradford Teaching Hospitals NHS Foundation Trust
T: 01274 36 4774
http://www.bradfordhospitals.nhs.uk

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FOI, Bradford Teaching Hospitals NHS Foundation Trust

2 Attachments

Dear Micheal,

Please find attached our response to your Freedom of Information request.

Kind regards,

[1]hellomynameis
Michal Mangham
Freedom Of Information Officer
Working Week: Mon 8-3 Tues/Wed 8-2
Communications | Chestnut House, Trust HQ, BRI
Bradford Teaching Hospitals NHS Foundation Trust
T: 01274 36 4774
[2]http://www.bradfordhospitals.nhs.uk

 

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1. http://hellomynameis.org.uk/
2. http://www.bradfordhospitals.nhs.uk/