Patient Engagement Research
Dear Ashford and St Peter’s Hospitals NHS Foundation Trust,
I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.
Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No
If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?
If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?
Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?
Yours faithfully,
Michael Bellamy
Dear Michael
Thank you for your recent request to Ashford and St. Peter’s Hospitals NHS Foundation Trust. We are dealing with it in accordance with the Freedom of Information Act 2000.
Please let us know if you have any further queries or information related to this request. Our reference number for the request is FOI 5937 Pease quote this on all correspondence.
Yours sincerely
Freedom of Information Administrator
Ashford and St Peter's Hospitals NHS Foundation Trust
[email address]
________________________________________
From: Michael Bellamy <[FOI #473691 email]>
Sent: 27 March 2018 09:44
To: Asp.FOI (ASHFORD AND ST PETER'S HOSPITALS NHS FOUNDATION TRUST)
Subject: Freedom of Information request - Patient Engagement Research
Dear Ashford and St Peter’s Hospitals NHS Foundation Trust,
I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.
Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No
If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?
If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?
Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?
Yours faithfully,
Michael Bellamy
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #473691 email]
Is [Ashford and St Peter’s Hospitals NHS Foundation Trust request email] the wrong address for Freedom of Information requests to Ashford and St Peter’s Hospitals NHS Foundation Trust? If so, please contact us using this form:
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For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
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Please note that in some cases publication of requests and responses will be delayed.
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Dear Michael
Please find attached the Trust's response to your Freedom of Information request FOI 5937.
Kind regards
FOI Administrator
Ashford & St Peter's Hospitals NHS Foundation Trust
[email address]
________________________________________
From: Michael Bellamy <[FOI #473691 email]>
Sent: 27 March 2018 09:44
To: Asp.FOI (ASHFORD AND ST PETER'S HOSPITALS NHS FOUNDATION TRUST)
Subject: Freedom of Information request - Patient Engagement Research
Dear Ashford and St Peter’s Hospitals NHS Foundation Trust,
I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.
Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No
If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?
If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?
Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?
Yours faithfully,
Michael Bellamy
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #473691 email]
Is [Ashford and St Peter’s Hospitals NHS Foundation Trust request email] the wrong address for Freedom of Information requests to Ashford and St Peter’s Hospitals NHS Foundation Trust? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
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