Patient Engagement Research

The request was successful.

Michael Bellamy

Dear Northern Devon Healthcare NHS Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?

Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?

Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?

Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

FOI (NORTHERN DEVON HEALTHCARE NHS TRUST), Northern Devon Healthcare NHS Trust

Dear Mr Bellamy,

Thank you for your correspondence dated 24th May.

Your request is being dealt with in accordance with the Freedom of Information Act 2000. We will respond promptly and no later than 22nd June, which is 20 working days from the day after we received your request.

Please quote the ND FOI reference number in the subject box in future messages.

We would like to take this opportunity to thank you for your interest in Northern Devon Healthcare NHS Trust.

Yours sincerely,
FOI - Northern Devon Healthcare NHS Trust.

show quoted sections

FOI (NORTHERN DEVON HEALTHCARE NHS TRUST), Northern Devon Healthcare NHS Trust

1 Attachment

Dear Mr Bellamy,

Kindly find attached our Trust response to your Freedom of Information request of 24th May.

If you are happy with the response you have received, or if you think we could improve our service, have any recommendations or comments please let us know.

Again thank you for your interest in Northern Devon Healthcare NHS Trust.

Yours sincerely,
FOI - Northern Devon Healthcare NHS Trust.

show quoted sections