Patient Engagement Research
Dear Manchester University NHS Foundation Trust,
I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.
Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No
If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?
If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?
Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?
Yours faithfully,
Michael Bellamy
Dear Mr Bellamy,
We are writing to acknowledge receipt of your request for information
under the Freedom of Information Act 2000.
Your request has been assigned the following reference number FOI 199-18
and we would be grateful if you could quote this reference number in any
future correspondence relating to your request.
We will endeavor to respond to your request at the earliest opportunity
and within the statutory 20 working day time limit, subject to the
following constraints:-
The Freedom of Information Act 2000 defines a number of exemptions, which
may prevent the release of the information you have requested. If any of
the exemption categories apply, the information will not be released to
you and we will advise you accordingly, including your rights of appeal.
Further information is also available from the Information Commissioner
at:-
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Telephone: 0303 123 1113
Website: [1]www.ico.org.uk
If you require any further information regarding your request please do
not hesitate to contact us.
Yours sincerely,
FOI Team
Informatics
Manchester University NHS Foundation Trust Headquarters
Cobbett House
Oxford Road
Manchester M13 9WL
T: 0161 701 0375
E: [2][MFT request email]
[3]cid:image003.png@01D33B54.1A16CD70
[4]www.mft.nhs.uk
Dear Mr Bellamy,
Please find attached the response to your recent FOI request.
Kind regards,
FOI Team
FOI Team
Informatics
Manchester University NHS Foundation Trust Headquarters
Cobbett House
Oxford Road
Manchester M13 9WL
T: 0161 701 0375
E: [1][MFT request email]
[2]cid:image003.png@01D33B54.1A16CD70
[3]www.mft.nhs.uk
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