Patient Engagement Research

Michael Bellamy made this Freedom of Information request to Northamptonshire Healthcare NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Michael Bellamy

Dear Northamptonshire Healthcare NHS Foundation Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?

Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?

Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?

Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

Freedom of Information NHFT, Northamptonshire Healthcare NHS Foundation Trust

Dear Requester,

Thank you for your request for information made under the Freedom of Information Act (2000). We anticipate that we will be able to provide you with a response within 20 working days. This request has been logged under reference FOI0518042.

Yours sincerely,

The Freedom of Information Team
LGSS on behalf of Northamptonshire Healthcare NHS Foundation Trust
Bevan House
Kettering Parkway South
Kettering
Northants
NN15 6XR
Email: [Northamptonshire Healthcare NHS Foundation Trust request email] | Web: http://www.nht.nhs.uk

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Freedom of Information NHFT, Northamptonshire Healthcare NHS Foundation Trust

1 Attachment

Good Morning,

 

Our Ref: FOI0518042

 

Please find the attached response to your recent request for information.

Your feedback is important to us, we would be grateful if you could please
complete, to enable us to continue to improve our services.

 

[1]https://www.surveymonkey.com/s/NC87QPD   

 

Yours sincerely,

 

The Freedom of Information Team

 

Information Governance Team Office

Bevan House

Kettering Parkway South

Kettering

Northants

NN15 6XR

 

Email: [2][Northamptonshire Healthcare NHS Foundation Trust request email] | Web: [3]http://www.nht.nhs.uk

 

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. Any views or opinions expressed are those of the author and do
not represent the views of the Trust unless explicitly stated. The
information contained in this email may be subject to public disclosure
under the Freedom of Information Act 2000. Unless the information is
legally exempt from disclosure, the confidentiality of this email and your
reply cannot be guaranteed.

References

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1. https://www.surveymonkey.com/s/NC87QPD
2. mailto:[Northamptonshire Healthcare NHS Foundation Trust request email]
3. http://www.nht.nhs.uk/