Patient Engagement Research

Michael Bellamy made this Freedom of Information request to North Tees and Hartlepool NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Michael Bellamy

Dear North Tees and Hartlepool NHS Foundation Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?

Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?

Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?

Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

FOI (RVW) Freedom Of Information, North Tees and Hartlepool NHS Foundation Trust

6 Attachments

Dear Michael,

Freedom of Information Act 2000 – Ref: FOI1819(76)

Thank you for your correspondence received on 24 May 2018.

Your request is being considered under the Freedom of Information Act
2000. You will receive the information requested within the statutory
timescale of 20 working days.

Please note that we may need to clarify your request in order to respond,
we will be in touch should this be necessary.

Yours sincerely,

Raechel George

Freedom of Information Lead | North Tees and Hartlepool NHS Foundation
Trust 

T: 01642 624059 | E: [email address]

[1]www.nth.nhs.uk  

 

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FOI (RVW) Freedom Of Information, North Tees and Hartlepool NHS Foundation Trust

8 Attachments

Dear Michael,

Your below queries have already been responded to by the Trust. Please see
attached a copy sent to you under reference FOI1718(526) on 3 April 2018.

Kind regards,

Raechel

 

Raechel George

Freedom of Information Lead | North Tees and Hartlepool NHS Foundation
Trust 

T: 01642 624059 | E: [email address]

[1]www.nth.nhs.uk  

 

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