Patient Engagement Research

Michael Bellamy made this Freedom of Information request to Imperial College Healthcare NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Imperial College Healthcare NHS Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.

I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey

Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

FOI (IMPERIAL COLLEGE HEALTHCARE NHS TRUST),

1 Attachment

Dear Michael Bellamy,

 

Thank you for your Freedom of Information request.

 

We are currently reviewing your request and investigating whether there is
any information available for disclosure. In accordance with Section 10 of
the Freedom of Information Act 2000, Imperial College Healthcare NHS Trust
will reply to your request promptly and in any event no later than the
twentieth working day following the date of receipt.

 

The Trust’s response to your request will contain information available
for disclosure or explain in detail the reasons why we may have been
unable to supply all of the information you requested. It may also detail
where you can find information that is already publicly available or if
the Trust does not hold the information, where you will be able to access
it. It will also detail your right of appeal if you feel that the Trust
has not treated your request fairly.

 

Kind regards,

 

Barney

[1]Description: Description: Logo

Barney Langrish | Freedom of Information Manager | Imperial College
Healthcare NHS Trust
T: 020 3312 5585 | E: [2][email address] | [3][email address]  

Twitter: [4]http://twitter.com/ImperialNHS | RSS feed:
[5]http://www.imperial.nhs.uk/rss

 

 

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FOI (IMPERIAL COLLEGE HEALTHCARE NHS TRUST),

2 Attachments

Dear Michael Bellamy,

 

Please find attached the Trust’s response to your below Freedom of
Information request.

 

Kind regards,

 

Barney

[1]Description: Description: Logo

Barney Langrish | Freedom of Information Manager | Imperial College
Healthcare NHS Trust
T: 020 3312 5585 | E: [2][email address] | [3][email address]

Twitter: [4]http://twitter.com/ImperialNHS | RSS feed:
[5]http://www.imperial.nhs.uk/rss

 

 

 

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