Parliamentary Public administration Select Committee/PHSO accountability

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Dear House of Commons,
I understand from the Parliamentary Health Service Ombudsman that she "appears at least annually before the Parliamentary Public Administration Select Committee, which Parliament has chosen (through its Standing Orders), to be its principle liaison mechanism with the Ombudsman, to give evidence on the work of the office."

Please advise:
1)Is this annual meeting around the same time of year or at Select Committee's discretion?
2)Is there a salient number of formal complaints required to the PASC, needed to generate a response?
3) If there are deep concerns re the PHSO process will complainants bringing evidence of poor service be called to give evidence at any point?

Yours faithfully,

D. Speers

FOICOMMONS, House of Commons

Dear D Speers

Thank you for your request for information dated 19 November 2010, received by us on the same date.

We will endeavour to respond to your request promptly but in any case within 20 working days i.e. on or before 17 December 2010.

If you have any queries about your request, please use the request number quoted at the top of this letter.

Yours sincerely

Jenny Wormleighton
IRIS Support Officer

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Public Admin Committee, House of Commons

1 Attachment

Please see attached reply from the Committee for your request for
information of 19 November.

Many thanks

Su Panchanathan

Committee Assistant

Public Administration Committee

Ext: 5730

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Dear Mr Porro, Public Admin Committee,

Thank you for this response and I understand the PHSO Ann Abrahams has recently informed PASC Chair Bernard Jenkin of her intention to retire from her role as PHSO.
Having recently seen an FOI question to DCLG re LGO retirement :
"Dear Department for Communities and Local Government,

Please provide any and all information held that would explain why you chose to wait until after Tony Redmond, LGO and Chair of the Commission for Local Administration for England, retired before recruiting his replacement. Particularly since you knew he would be retiring in November 2010 when he took up post in 2001."

.....it brought to mind the fact Ann Abrahams told your committee, only a few months ago, that she was looking forward to many years as PHSO.

Some questions please and you can deal with them as a new FOI if necessary:
1)Who has responsibly for recruiting a new PHSO?
2)Is there a period of tenure for this role?
3) Will PASC be interviewing our current PHSO in the foreseeable future?
4) Was PASC ever given any idea that PHSO would be retiring so soon into the new two tier complaints process?

Yours sincerely,

D. Speers

Dear Mr Porro,
Clerk to Public Admin Committee,

Thank you for your recent response and could I have the latest additional information acknowledged please. Are you treating it as a new FOI request?

For ease of reference here it is again:

"Thank you for this response and I understand the PHSO Ann Abrahams has recently informed PASC Chair Bernard Jenkin of her intention to retire from her role as PHSO.
Having recently seen an FOI question to DCLG re LGO retirement, which I have copied below:

"Dear Department for Communities and Local Government,

Please provide any and all information held that would explain why you chose to wait until after Tony Redmond, LGO and Chair of the Commission for Local Administration for England, retired before recruiting his replacement. Particularly since you knew he would be retiring in November 2010 when he took up post in 2001."

.....it has brought to mind the fact Ann Abrahams told your committee, only a few months ago, that she was looking forward to many years as PHSO.

Some questions please and you can deal with them as a new FOI if necessary:
1)Who has responsibly for recruiting a new PHSO?
2)Is there a period of tenure for this role?
3) Will PASC be interviewing our current PHSO in the foreseeable future?
4) Was PASC ever given any idea that PHSO would be retiring so soon into the new two tier complaints process?

Yours sincerely,

D. Speers

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