Parliamentary and Health Service statistical data

The request was successful.

Dear Parliamentary and Health Service Ombudsman,

In response to a recent request (FDN-199514) you provided a table of statistical data:

https://www.whatdotheyknow.com/request/p...

Please provide the same table but disaggregate all figures to show:

i. Parliamentary related data (PA); and
ii. Health Service related data (HS).

Yours faithfully,

J Roberts

foiofficer, Parliamentary and Health Service Ombudsman

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Ombudsman. This return e-mail shows that we have received your
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foiofficer, Parliamentary and Health Service Ombudsman

1 Attachment

Dear J Roberts

 

Your information request – FDN 203978

 

I write in response to your Freedom of Information request dated 15
October 2014 in which you asked:

 

In response to a recent request (FDN-199514) you provided a table of
statistical data:

[1]https://www.whatdotheyknow.com/request/p...

Please provide the same table but disaggregate all figures to show:

i.  Parliamentary related data (PA); and
ii.  Health Service related data (HS).  

Please find attached the requested data about review requests which has
been broken down by health service and parliamentary complaints, and
complaints falling outside of the Parliamentary and Health Service
Ombudsman’s (PHSO) jurisdiction.

 

I hope the information is helpful.

 

Yours sincerely

 

 

 

Sohifa Kadir

FOI/DP Officer

 

 

show quoted sections

All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk

References

Visible links
1. https://www.whatdotheyknow.com/request/p...

Dear foiofficer,

Query about the figures.

2013/14 "Actual numbers (and percentage of total) requests for a review following a decision not to investigate" (table page 1) – total figure 469 (335 + 130 + 4)

2013/14 "Outcomes of reviews following a decision not to investigate" for 2013/14 (table page 2) total figure – 535 (393 + 138 + 4)

Should these two total figures not be the same? If the figure of 469 in table 1 should be 535 does this not mean that the percentage figure of 73.40 should be 83.73 (or thereabouts)?

Yours sincerely,

J Roberts

foiofficer, Parliamentary and Health Service Ombudsman

Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.

show quoted sections

All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk

foiofficer, Parliamentary and Health Service Ombudsman

Dear J Roberts

Your information request - FDN 203978

Thank you for your email.

The first set of data "actual numbers (and percentage of total) requests for a review following a decision not to investigate" relate to the number requests for a review we received.

The second set of data "outcomes of reviews following a decision not to investigate" relate to reviews we carried out, which why figures for the outcomes are also included.

I hope that answers your query.

Kind regards

Sohifa Kadir
FOI/DP Officer

show quoted sections

All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk

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