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We have received your email - thank you.

Please note - we have reduced staffing until Tuesday 3rd January 2023.

If your email is a Freedom of Information request we will log it and you
will receive a system acknowledgement with reference number. Please quote
this case reference in all relevant correspondence.

Also, please remember that statutory bank holidays over the holiday period
will be added to the 20 working day turnaround times for FOI responses.

Next time why not make a Freedom of Information request by using our
[1]online form? It's easier and you will receive an immediate
acknowledgement. Please do not use the form for or parking queries. For
these please visit our website for the relevant service you require -
[2]https://www.camden.gov.uk/

If your email is not a FOI request we will be in touch to tell you how we
will deal with it. If it's easy to deal with your email may be dealt with
more informally as BAU (business as usual) and we may point you towards
information which is already published on our Open Data Portal
[3]https://opendata.camden.gov.uk/browse.

If you are asking for CCTV footage please redirect your request to 
[4][email address], and please note footage is only retained on
the CCTV system for 28 days.

Season’s greetings from the FOI team

We do not reply to marketing emails and you should take us off your
circulation list.

This e-mail may contain information which is confidential, legally
privileged and/or copyright protected. This e-mail is intended for the
addressee only. If you receive this in error, please contact the sender
and delete the material from your computer. See our new Privacy Notice
[5]here which tells you how we store and process the data we hold about
you and residents.

References

Visible links
1. https://www.camden.gov.uk/formal-enquiry
2. https://www.camden.gov.uk/
3. https://opendata.camden.gov.uk/browse
4. mailto:[email address]
5. http://www.camden.gov.uk/privacystatement

Dear Mina.

Thank you for your email. Unfortunately at the moment we will not be able
to process your request. This is because your request does not constitute
a valid request for information under the terms of the Freedom of
Information Act 2000.

Please could you re-submit your request giving your full name or a valid
name that meets the guidance notes from the ICO. Title and/or first name
with surname satisfies the requirement for provision of a real name. Once
received we will process your request as per the Freedom of Information
Act 2000. 

You can re-submit your request either by using our [1]online FOI formor by
email to [2][Camden Borough Council request email]

Kind regards,

Kieran Heneghan  

Information Rights Officer

London Borough of Camden

Telephone:    020 7974 4022

Web:              camden.gov.uk

10

5 Pancras Square

London N1C 4AG

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