Dear City Hospitals Sunderland NHS Foundation Trust,

1) Please provide a map showing the location and installation dates for all ANPR cameras used by ParkingEye to monitor your car park.

2) Please provide copies of all different signage used to manage your car park, together with a map showing the location

Yours faithfully,

Alex Shipp

FOI (RLN) City Hospital Sunderland, City Hospitals Sunderland NHS Foundation Trust

Dear Alex
Thank you for your request for information under the Freedom of
Information Act (2000) which was dated 18 December 2014 and received by
the Trust on 19 December 2014.
Your request will be processed not later than the twentieth working day
following the date we received your request unless you are otherwise
informed.
As this is only a standard acknowledgement of your request, at this moment
we are unaware of any fees, charges or exemptions that may be applied to
your request. If during the course of processing your application it
becomes clear that fees will apply, we will inform you of this. In the
event that costs are applicable, no information will be provided unless
the costs are paid within three months of us informing you. In the event
that some or all of the information you have requested is exempt from
disclosure, we will notify you of this.
We will also contact you if, during the process to locate and supply the
information, it emerges that we do not have sufficient detail to be able
to do so, or we are unclear exactly what it is that you have requested.
If some or all of the information you are requesting is accessible via the
internet we will direct you to this. If this happens and you do not have
internet access please let us know.
Any information we provide following your request under the Freedom of
Information Act will not confer an automatic right for you to re-use that
information, for example to publish it. If you wish to re-use the
information that we provide and you did not specify this in your initial
application for information then you must make a further request for its
re-use as per the Re-Use of Public Sector Information Regulations 2005.
This will not affect your initial information request.
We will keep you up-to-date with any other developments.
Yours sincerely
Andrea Hetherington
On behalf of Freedom of Information Officer
 
 

show quoted sections

FOI (RLN) City Hospital Sunderland, City Hospitals Sunderland NHS Foundation Trust

1 Attachment

Dear Alex
Thank you for your request for information under the Freedom of
Information Act (2000), which was received by the Trust on 19 December
2015. Please find attached the Trust’s response.  Please note due to file
size this will be sent over the course of 2-3 emails.
I also attach a link to a [1]feedback questionnaire and would be grateful
if you could spare the time to complete and return.
Kind regards.
Yours sincerely
Andrea Hetherington
On behalf of Freedom of Information Officer
 
If you are unhappy with our decision you have a right to complain to us by
writing to the address below. Our Complaints Manager will have details of
our complaints procedures as outlined in our Publication Scheme and can be
contacted at:
Complaints Department
Sunderland Royal Hospital
Kayll Road
Sunderland SR4 7TP
Tel: (0191) 569 9666
Under Section 50 of the Act, if you choose to use our complaints procedure
and are unhappy with the outcome you also have a right to then complain to
the Information Commissioner, who can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF [2]www.informationcommissioner.gov.uk We will remind you of this when
responding to any complaint.
 
 
_____________________________________________
From: Hetherington Andrea (RLN) City Hospitals Sunderland - Deputy Head of
Corporate Affairs On Behalf Of FOI (RLN) City Hospital Sunderland
Sent: 19 December 2014 09:28
To: Alex Shipp
Subject: RE: Freedom of Information request - ParkingEye ANPR cameras
 
 
Dear Alex
Thank you for your request for information under the Freedom of
Information Act (2000) which was dated 18 December 2014 and received by
the Trust on 19 December 2014.
Your request will be processed not later than the twentieth working day
following the date we received your request unless you are otherwise
informed.
As this is only a standard acknowledgement of your request, at this moment
we are unaware of any fees, charges or exemptions that may be applied to
your request. If during the course of processing your application it
becomes clear that fees will apply, we will inform you of this. In the
event that costs are applicable, no information will be provided unless
the costs are paid within three months of us informing you. In the event
that some or all of the information you have requested is exempt from
disclosure, we will notify you of this.
We will also contact you if, during the process to locate and supply the
information, it emerges that we do not have sufficient detail to be able
to do so, or we are unclear exactly what it is that you have requested.
If some or all of the information you are requesting is accessible via the
internet we will direct you to this. If this happens and you do not have
internet access please let us know.
Any information we provide following your request under the Freedom of
Information Act will not confer an automatic right for you to re-use that
information, for example to publish it. If you wish to re-use the
information that we provide and you did not specify this in your initial
application for information then you must make a further request for its
re-use as per the Re-Use of Public Sector Information Regulations 2005.
This will not affect your initial information request.
We will keep you up-to-date with any other developments.
Yours sincerely
Andrea Hetherington
On behalf of Freedom of Information Officer
 
 

show quoted sections

Hetherington Andrea (RLN) City Hospitals Sunderland - Deputy Head of Corporate Affairs, City Hospitals Sunderland NHS Foundation Trust

1 Attachment

Part 2 of 2.
 
Andrea
 
_____________________________________________
From: Hetherington Andrea (RLN) City Hospitals Sunderland - Deputy Head of
Corporate Affairs On Behalf Of FOI (RLN) City Hospital Sunderland
Sent: 28 January 2015 11:46
To: Alex Shipp
Subject: RE: Freedom of Information request - ParkingEye ANPR cameras -
RESPONSE PART 1
 
 
Dear Alex
Thank you for your request for information under the Freedom of
Information Act (2000), which was received by the Trust on 19 December
2015. Please find attached the Trust’s response.  Please note due to file
size this will be sent over the course of 2-3 emails.
I also attach a link to a [1]feedback questionnaire and would be grateful
if you could spare the time to complete and return.
Kind regards.
Yours sincerely
Andrea Hetherington
On behalf of Freedom of Information Officer
<< File: FOI1739-Part1.pdf >>
If you are unhappy with our decision you have a right to complain to us by
writing to the address below. Our Complaints Manager will have details of
our complaints procedures as outlined in our Publication Scheme and can be
contacted at:
Complaints Department
Sunderland Royal Hospital
Kayll Road
Sunderland SR4 7TP
Tel: (0191) 569 9666
Under Section 50 of the Act, if you choose to use our complaints procedure
and are unhappy with the outcome you also have a right to then complain to
the Information Commissioner, who can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF [2]www.informationcommissioner.gov.uk We will remind you of this when
responding to any complaint.
 
 
_____________________________________________
From: Hetherington Andrea (RLN) City Hospitals Sunderland - Deputy Head of
Corporate Affairs On Behalf Of FOI (RLN) City Hospital Sunderland
Sent: 19 December 2014 09:28
To: Alex Shipp
Subject: RE: Freedom of Information request - ParkingEye ANPR cameras
 
 
Dear Alex
Thank you for your request for information under the Freedom of
Information Act (2000) which was dated 18 December 2014 and received by
the Trust on 19 December 2014.
Your request will be processed not later than the twentieth working day
following the date we received your request unless you are otherwise
informed.
As this is only a standard acknowledgement of your request, at this moment
we are unaware of any fees, charges or exemptions that may be applied to
your request. If during the course of processing your application it
becomes clear that fees will apply, we will inform you of this. In the
event that costs are applicable, no information will be provided unless
the costs are paid within three months of us informing you. In the event
that some or all of the information you have requested is exempt from
disclosure, we will notify you of this.
We will also contact you if, during the process to locate and supply the
information, it emerges that we do not have sufficient detail to be able
to do so, or we are unclear exactly what it is that you have requested.
If some or all of the information you are requesting is accessible via the
internet we will direct you to this. If this happens and you do not have
internet access please let us know.
Any information we provide following your request under the Freedom of
Information Act will not confer an automatic right for you to re-use that
information, for example to publish it. If you wish to re-use the
information that we provide and you did not specify this in your initial
application for information then you must make a further request for its
re-use as per the Re-Use of Public Sector Information Regulations 2005.
This will not affect your initial information request.
We will keep you up-to-date with any other developments.
Yours sincerely
Andrea Hetherington
On behalf of Freedom of Information Officer
 
 

show quoted sections

Dear City Hospitals Sunderland NHS Foundation Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of City Hospitals Sunderland NHS Foundation Trust's handling of my FOI request 'ParkingEye ANPR cameras'.

I am happy with the answer to question 2.

Regarding your refusal to answer question 1 because:

"if the information was placed in the public domain it would be likely to cause harm to the commercial interests of both parties. In addition, should information relating to the locations of cameras be in the public domain, it would make it more likely that the cameras could be vandalised or tampered with in order to avoid paying for parking or to avoid receiving a parking charge. Again this would be commercially harmful to both parties"

I regard this as complete waffle and would therefore ask you to reconsider your answer.

Firstly, the information is already in the public domain, as the ANPR cameras are sited in full view mounted on poles and not hidden or disguised in any way.

Additionally, every parking charge notice issued contains pictures taken from the cameras, and therefore the locations can be worked out from these pictures.

There is therefore no reason to suspect there would be any extra danger of cameras being vandalised or tampered with by virtue of this information being made known to me.

Secondly, the ANPR cameras are used to start the timing point from which your customers are charged for parking. As you are aware, once your customers have finished parking your customers are required to guess the time they have been parked for, and then pay the correct amount. It is therefore fundamental that your customers know when the start of the charging period begins, so that they can pay the correct amount. As you yourselves do not provide any way in which the customer can correctly determine the parking charge owed, it is incumbent on all visitors to start the timing from the instant they pass the ANPR cameras. They can only do this if they know where the cameras are.

I understand this may harm the commercial interests of ParkingEye. They only make money if motorists overstay, and so it is in their interest to create a confusing and hard to use system so they can rely on motorists making mistakes, and therefore issue as many parking charges as possible.

However, this must be balanced with the public interest and it is surly only fair that motorists are given as much information so that they park correctly and do not incur charges.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Alex Shipp

Bostock Susan (RLN) City Hospitals Sunderland - PA to Carol Harries, City Hospitals Sunderland NHS Foundation Trust

Message forwarded on behalf of Carol Harries, Director of Corporate
Affairs, City Hospitals Sunderland NHS Foundation Trust
 
 
Dear Mr Shipp
 
Further to your email of 8 February 2015, I am writing to confirm that
your Freedom of Information response review request has been considered. 
 
You requested the Trust reconsider its refusal to release a map showing
the location and installation dates for all ANPR cameras used by
ParkingEye to monitor the car parks.  We have done this however still
believe our original response is correct in that cameras could be
intentionally damaged in order to avoid paying for parking or to avoid
receiving a parking charge.  Unfortunately we do not agree with your
suggestion that as the cameras are already in the public domain there
would be no increased danger of vandalism or tampering if the information
was released to yourself as this information is not being released to you
in confidence but being placed on a publicly accessible website.
 
With regard to your second point concerning members of the public having
to guess the time for which they have been parked, this is incorrect. 
Drivers are asked to purchase a parking ticket on arrival/parking their
car and this ticket indicates the time of purchase and the time parking
has been paid until.  If, on returning to their car they realise they have
"overstayed", they are able to "top-up" their parking ticket to ensure
their payment covers the time their car has been parked.  Therefore there
is no need to guess the time of arrival on site.
We appreciate you may not be satisfied with our response but please be
assured we have considered your request carefully.  Under Section 50 of
the Act, if you remain  unhappy you have a right to then complain to the
Information Commissioner, who can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF [1]www.informationcommissioner.gov.uk.
Kind regards.
Carol Harries
Director of Corporate affairs/Trust Secretary
 
 
 
 
 
 
 
 

show quoted sections

Keith Dixon left an annotation ()

Observation: If cameras are mounted on poles, are they not subject to Planning Approval? I suggest that if they are, and the pole extends over 9' above ground (even by 1") they probably should be, the location of each pole should be declared in any planning application. The problem is that a camera fixed to a wall may not be subject to planning approval - most likely isn't. Seems to me that normal practice is to ignore the need for planning approval which would probably be granted!

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