Parking Ticket Data
Dear Sir or Madam,
Under the Freedom of Information Act 2000 I would like to request some information relating to the enforcement of parking restrictions, specifically penalty charge notices.
1. I would like to request the raw data set of parking tickets issued in the name of the council within the last five year period broken down by:
date, time, location, narrative of infraction, current status of case, next status of case, transaction details (ie. date, time and method of payments made), officer ID
2. I would also like to request any information to ‘reward’/bonus schemes/contracts in place for your parking enforcement officers. This is envisaged to cover the details of any systems, including (where bonuses are paid) the amount per officer per year, for the last five years.
Regarding part 1. ideally I would like the location unit to be 'street' but if this is not practical then under your section 16 duty to advise and assist I would expect you to contact me to discuss how you record this geospatial data so that I may narrow my request in a way that works for both of us.
As a supplementary, under section 16, I would also ask that you provide some detail about the recording processes of this parking information. E.g. What software is used? What data fields are recorded? What other data sets it links to, etc.
If this information is held by an outside contractor then it is your responsibility under the FOIA to obtain that information.
If it is held by another public body then please can you inform me of this and if possible transfer the request to that public body. My preferred format to receive this information is by electronic means. For both parts I would like the response to be in the form of a raw text file, tab delimited, with text qualifiers where required.
If you need any clarification of this request or if it is too broad in any way please feel free to email me. If some parts of this request
are more difficult to answer than others please release the answerable material as it is available rather than hold up the entire request for the contested data.
If FOI requests of a similar nature have already been asked could you please include your responses to those requests. I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20-working day statutory time period.
Yours faithfully,
Neil Houston
Thank you for contacting Barking & Dagenham Direct
We aim to respond fully to your query within 2 working days.
When this is not possible, we will email you to let you know what is
happening.
If your enquiry is urgent or should you need to speak to a Customer
Service Officer, please contact us on 020 8215 3000.
We are open Monday to Friday 8am - 6pm.
E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.
Dear Neil,
Thank you for contacting Barking and Dagenham Direct.
We have logged your request under the Freedom of Information Act; you
should expect to receive a response within 20 working days; your
reference is LBBD/38461.
In the meantime, if you have any questions or require further
information please do not hesitate to contact us on 0208 215 3000 or
[email address].
Yours sincerely,
Jemma Leport | Customer Service Officer | Barking and Dagenham Direct
London Borough of Barking and Dagenham| 2nd Floor Roycraft House| 15
Linton Road| Barking| Essex| IG11 8HE
Phone: 020 8215 3000 Fax: 020 8227 5184
Email: [email address] Website: www.barking-dagenham.gov.uk
Working together for a better borough, that is safe, clean, fair and
respectful, prosperous and healthy, and where our young are inspired and
successful.
Protect the enviroment and protect trees please only print if essential.
Dear Mr Houston
Thank you for your e-mail received 04 August 2009 requesting information about the enforcement of parking restrictions, specifically penalty charge notices.
Jacquie Harris in the Customer Services Department will arrange for the information to be provided to you no later than 02/09/09.
Whilst it is the Council's policy to provide information wherever possible, I need to advise you that there are a number of exemptions under the Freedom of Information Act 2000. These may prevent me from releasing all or some of the information you have asked for. You will, however be informed if this is the case and why.
Yours sincerely
Remi Ahmed
Complaints Officer
E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.
Dear Mr Houston
Thank you for your e-mail received 04 August 2009 requesting information
about the enforcement of parking restrictions, specifically penalty charge
notices.
I have contacted the Parking section with your enquiry and they have
provided me with the following information.
1. I would like to request the raw data set of parking tickets issued
in the name of the council within the last five year period broken down
by: date, time, location, narrative of infraction, current status of case,
next status of case, transaction details (ie. date, time and method of
payments made), officer ID. Ideally I would like the location unit to be
'street' but if this is not practical then under your section 16 duty to
advise and assist I would expect you to contact me to discuss how you
record this geospatial data so that I may narrow my request in a way that
works for both of us.
Unfortunately it is not practical for us to provide the information
requested, by street, as we are required to interrogate the system
software (Civica) by individual street names only. The issue is not the
data fields, but is the limitations imposed on us by the reporting
structure of the system. The time and cost involved in producing this
report would far exceed the maximum charge for dealing with FOI requests,
which is £450. Where we estimate that the limit will be exceeded we are
not obliged to comply with the request and should inform the applicant by
way of a Refusal Notice. However we would like to provide as much data
as we can in a practicable amount of time, and so I have been asked to
request that you contact Tracey Verrinder, Administration Supervisor, to
discuss the reporting structure and data fields to agree a form of report
that can be delivered within the limits set down by the Act. (Tel. no.
0208 227 5278)
2. I would also like to request any information to `reward'/bonus
schemes/contracts in place for your parking enforcement officers. This is
envisaged to cover the details of any systems, including (where bonuses
are paid) the amount per officer per year, for the last five years.
The London Borough of Barking & Dagenham does not incentivise or operate a
bonus scheme.
3. As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. what software is used? What data fields are recorded?
What other data sets it links to, etc.
The software used by the London Borough of Barking and Dagenham is Civica
PES, the specification of which pre-dates the Traffic Management Act by
nearly 10 years
I hope that I have been able to provide you with the information you
require; however if for any reason you are unhappy with the way that I
have dealt with your request you can make a complaint by writing to the
Corporate Complaints Team, Corporate Strategy Department, Room 196, Civic
Centre, Dagenham RM10 7BN. Alternatively you can make your complaint
on-line at www.barking-dagenham.gov.uk or you can e-mail your complaint to
[email address].
If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner.
Full details of how to do this will be made available on request.
Kind regards
Jacquie Harris
Jacquie Harris | Project Manager, Environmental and Enforcement
London Borough of Barking and Dagenham | Frizlands Admin Building |
Dagenham | RM10 7HX
Phone: 020 8227 5645 | Fax: 020 8227 2608
Email: [1][email address] | [2]www.barking-dagenham.gov.uk
Working together for a better borough that is safe, clean, fair and
respectful,
prosperous and healthy, and where our young people are inspired and
successful.
P Protect the environment and save trees; please only print if essential
E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. All
communications sent to or from this organisation may be subject to
recording or monitoring in accordance with relevant legislation. If you
are not one of the intended recipients, please notify the sender
immediately on +44 0 20-8215-3000 and delete the message from all
locations in your computer network. Do not copy this email or use it for
any purpose or disclose its contents to any person: to do so maybe
unlawful.
References
Visible links
1. mailto:[email address]
2. http://www.barking-dagenham.gov.uk/
Hi,
Thanks for the response thusfar, would you be able to forward this on to Tracey.
I would just like to clarify - is it possible that the IT/database administrator can produce the selected field extract from the database backend (In my experience, databases often sit on MySQL/MS SQL/Oracle backends - and the IT/database Administrator of the system can often extract out information that the systems 'reporting' options don't allow).
If the size of the data extract is too large for it to be compressed (zipped) and emailed, then I am happy to provide you with FTP details (the IT contact could transfer the files), or to receive the data on a CD/DVD. I understand that to produce some reports in a 'paper' format is not the best for either of us.
Sizewise, the physical number of records will be no issue for me; I cannot narrow down the request anymore than it already is. (That being a limited number of fields, by PCN issued, for the 5 year period).
Obviously if some of the information is not held in the database (perhaps regarding the payment status etc,) then I would not want to trouble you by having someone to review the actual case records (as I understand this would be above and beyond the £450/2.5 day limit)
Thanks,
Neil
Good afternoon Neil
Many thanks for your email. I have forwarded your message to Tracey and await her response.
I will do my very best to ensure that a reply is sent to you as quickly as possible.
Many thanks
Kind regards
Jacquie Harris
Jacquie Harris | Project Manager, Environmental and Enforcement
London Borough of Barking and Dagenham | Frizlands Admin Building | Dagenham | RM10 7HX
Phone: 020 8227 5645 | Fax: 020 8227 2608
Email: [email address] | www.barking-dagenham.gov.uk
Working together for a better borough that is safe, clean, fair and respectful,
prosperous and healthy, and where our young people are inspired and successful.
P Protect the environment and save trees; please only print if essential
Dear Mr Houston
Thank you for your e-mail received 7 September 2009 in response to our
email dated 2 September requesting further information about the
enforcement of parking restrictions, specifically penalty charge notices.
I'm very sorry for the extended delay in replying to you, I have been
waiting on a response from Parking Services.
I have been informed by Parking Services that this information is
available, however Under Section 12 of The Freedom of Information Act
2000, the Council is not obliged to comply with your request for
information if the cost of compliance exceeds the appropriate limit (18
hours and/or £450).
We have estimated that to locate, retrieve and extract the information you
require will take a minimum of 27 hours @ £25 per hour per person giving
a minimum cost of £675.
Therefore I must inform you that we will not process your request any
further.
I hope that you are satisfied with the way that I have dealt with your
request, however if for any reason you are not, you can make a complaint
by writing to the Corporate Complaints Team, Room 104, Town Hall, 1 Town
Square, Barking IG11 7HE. Alternatively you can make your complaint
on-line at www.barking-dagenham.gov.uk or you can e-mail your complaint to
[email address].
If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner.
Full details of how to do this will be made available on request.
Kind regards
Jacquie Harris
Jacquie Harris | Project Manager, Environmental and Enforcement
London Borough of Barking and Dagenham | Frizlands Admin Building |
Dagenham | RM10 7HX
Phone: 020 8227 5645 | Fax: 020 8227 2608
Email: [1][email address] | [2]www.barking-dagenham.gov.uk
Working together for a better borough that is safe, clean, fair and
respectful,
prosperous and healthy, and where our young people are inspired and
successful.
P Protect the environment and save trees; please only print if essential
E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements. All
communications sent to or from this organisation may be subject to
recording or monitoring in accordance with relevant legislation. If you
are not one of the intended recipients, please notify the sender
immediately on +44 0 20-8215-3000 and delete the message from all
locations in your computer network. Do not copy this email or use it for
any purpose or disclose its contents to any person: to do so maybe
unlawful.
References
Visible links
1. mailto:[email address]
2. http://www.barking-dagenham.gov.uk/
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now