Parking Ticket Data

Neil made this Freedom of Information request to Norwich City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Sir or Madam,

Under the Freedom of Information Act 2000 I would like to request some information relating to the enforcement of parking restrictions, specifically penalty charge notices.

1. I would like to request the raw data set of parking tickets issued in the name of the council within the last five year period (22 July 2004 till now) broken down by:
date, time, location, narrative of infraction, current status of case, next status of case, transaction details (ie. date, time and method of payments made), officer ID

2. I would also like to request any information regarding ‘reward’/bonus schemes/contracts in place for your parking enforcement officers. This is envisaged to cover the details of any systems, including (where bonuses are paid) the amount per officer per year, for the last five years.

Regarding part 1. ideally I would like the location unit to be 'street' but if this is not practical then under your section 16 duty to advise and assist I would expect you to contact me to discuss how you record this geospatial data so that I may narrow my request in a way that works for both of us.

As a supplementary, under section 16, I would also ask that you provide some detail about the recording processes of this parking information. E.g. What software is used? What data fields are recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform me of this and if possible transfer the request to that public body. My preferred format to receive this information is by electronic means. For both parts I would like the response to be in the form of a raw text file, tab delimited, with text qualifiers where required.

If you need any clarification of this request or if it is too broad in any way please feel free to email me. If some parts of this request
are more difficult to answer than others please release the answerable material as it is available rather than hold up the entire request for the contested data.

If FOI requests of a similar nature have already been asked could you please include your responses to those requests. I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20-working day statutory time period.

Yours faithfully,

Neil Houston

Crowley, Sara, Norwich City Council

Dear Mr Houston,

Thank you for your email.

Your request for information is receiving attention. We are making
enquiries to find out if we hold the information, following which we
will write to you further. If we do hold the information and it is not
exempt under the Act, then we will let you know if there is a cost in
making it available.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Telephone: 01603 212416
Email: [email address]

show quoted sections

Crowley, Sara, Norwich City Council

8 Attachments

Dear Mr Houston,

I am writing in response to your request of 12 August 2009 regarding
information on Penalty Charge Notice (PCN) issues.

Please find the information you requested given below and on the attached
spreadsheets and documents.

1. I would like to request the raw data set of parking tickets issued in
the name of the council within the last five year period (22 July 2004
till now) broken down by: date, time,location,narrative of infraction,
current status of case, next status of case, transaction details, (ie.
date, time and method of payments made), officer ID

We have had to break the information into 5 excel spreadsheets. They
include all of the information that you have requested with the exception
of the next status of case and officer ID.

Please note that due to the extremely large volume of these spreadsheets,
I am unable to attach them all within this email and send them.I tried to
send 2 spreadsheets but the message could not deliver to your server.
Therefore I will try to to send them seperately. If I have any further
problems with this I will contact you.

Next status of case:- We are not able to provide this on the spreadsheet
as this would depend on what stage the individual PCN (Penalty Charge
Notice) is at. There could be more than one possible progression with any
PCN's that have not been paid. However, to assist you, please see below
the procedure after a PCN is issued (please note that this is the most
current procedure).

1) Some fines issued are cancelled before payment; and

2) It can take up to 18 months to recover the money. The progression path
is as follows:

a) The PCN is issued at £70 or £50 (depending on the contravention)
b) The PCN is reduced by 50% if payment is made within 14 days. This is
to encourage early settlement without the need to enter into litigation;

c) Between 15 to 28 days, the PCN is payable at the full rate
d) Normally between 35 to 50 days, the owner is sent a 'Notice to Owner' -
this gives the owner a further 28 days to pay the full rate, make
representations towards the PCN or nominate another owner if they didn't
own the vehicle at the time of the contravention;

e) Normally, if no response is received during the 28 days following the
issue of the NTO, the penalty charge is increased by 50% and the owner is
sent a Charge Certificate;

f) If no response is received within 14 days of the charge certificate
being issued the owner is sent a pre-debt registration letter;

g) If no response is received within 7 days the debt is registered at the
Traffic Enforcement Centre, Northampton County Court - a £5 registration
fee is added to the penalty charge

h) If no response is received within 21 days (where the owner of the
vehicle has to either pay the charge or file a witness statement), the
Council applies for the authority to issue a warrant of execution;

i) If no response is received, authorised warrants of execution are
forwarded to bailiffs for execution;
j) Warrants stay valid for 1 year from the date of issue;
NB. It should be noted that the above timescales can change if
correspondence from the Appellant is received during the process."

Officer ID:- we are unable to provide this as disclosing this information
could possibility lead to the identification of the individual officers.

2. I would also like to request any information regarding `reward'/bonus
schemes/contracts in place for your parking enforcement officers. This is
envisaged to cover the details of any systems, including (where bonuses
are paid) the amount per officer per year, for the last five years.

Civil Enforcement Officers are on a fixed pay scale with additional shit
allowance and enhancements for weekend working. We can confirm that
Norwich City Council do not, and never have not, operated any type of
reward schemes, bonus schemes for any of our Civil Enforcement Officers
for the last five years or before.

3. As a supplementary, under section 16, I would also ask that you provide
some detail about the recording processes of this parking information.
E.g. What software is used? What data fields are recorded? What other data
sets it links to, etc.

Norwich City Council Civil Enforcement Officers use handheld devices which
use the software NetaPen.Please see attached document for the data fields
that are recorded on this device.

<<Elayout.txt>>
This then links to the back office software - Parking Gateway

4. If FOI requests of a similar nature have already been asked could you
please include your responses to those requests.

Please see details of 12 requests and responses below.

Please note that all personal details have been removed. We do not posess
electronic copies of previous Freedom of Information Request prior to 2005
and to obtain manual records prior to this date would take the enquiry
over the appropriate limit.

Please also note that any figures quoted were valid at the time and were
obtained from our systems at the date of the individual Freedom of
Information Request. Since those date, results could change on a daily
basis.

1. REQUEST RECEIVED 13 JUNE 2005

`'Dear Mr XXXX,

I am writing in response to your request dated the 13 June 2005 to be
provided with information relating to fixed penalty fines issued in
Norwich since 2002.

The following numbers of Penalty Charge Notices have been issued: -

2002 31704
2003 41578
2004 36830

It is not possible to provide a total for each year but overall for the 3
years, 17,692 of the Penalty Charge Notices have not yet been paid.
Currently the Council is taking recovery action on 7,470 cases that have a
total value of £545,895.

Since decriminalised parking enforcement began in February 2002, the
Council has collected £2,245,332.39. This money, minus the administration
and operations costs, has been forwarded to the County Council for use in
road safety and improvements in Norwich.

In providing you with this information I would draw your attention to the
Re-use of Public Sector Information Regulations 2005, which came into
force on the 1^st July. I would ask that if you intend to re-use this
information you contact the Council's Communications Department as this
information may require further explanation to ensure that it is used in
context.''

2. REQUEST RECEIVED 6 MAY 2006

''Dear XXXX,

Thank you for your email dated 6 May 2006 requesting a breakdown of the
parking fines/tickets administered by the City Council during the
financial year 2005-06.

You asked for the information to be broken down per street to show:

a) The total value of the fines handed out;

b) how many fines were handed out in each street; and

c) the amount of unpaid fines still outstanding per street.

Please find this information on the attached spreadsheet.

<<Parking fines 2006-05-06.xls>>

The information being provided can only be reused if the following
explanation accompanies it in full:

"1) Some fines issued are cancelled before payment; and

2) It can take up to 18 months to recover the money. The progression path
is as follows:

a) The PCN is issued at £60;
b) The PCN is reduced by 50% to £30 if payment is made within 14 days.
This is to encourage early settlement without the need to enter into
litigation;

c) Between 15 to 28 days, the PCN is payable at £60;
d) Normally between 35 to 50 days, the owner is sent a 'Notice to Owner' -
this gives the owner a further 28 days to pay £60, challenge the PCN or
nominate another owner if they didn't own the vehicle at the time of the
contravention;

e) Normally, if no response is received by 85 to 100 days, the penalty
charge is increased by 50% to £90 and the owner is sent a Charge
Certificate;

f) If no response is received by 92 to 107 days, the owner is sent a
pre-debt registration letter;
g) If no response is received by 106 to 121 days, the debt is registered
at the Traffic Enforcement Centre, Northampton County Court - a £5
registration fee is added to the penalty charge - now £95;

h) If no response is received by 141 to 156 days, the Council applies for
the authority to issue a warrant of execution;

i) If no response is received by 143 to 158 days, authorised warrants of
execution are forwarded to bailiffs for execution;

j) Warrants stay valid for 1 year from the date of issue;
NB. It should be noted that the above timescales can slip if
correspondence from the Appellant is received during the process."

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. I would ask that if you intend to re-use
this information you contact the Council's Communications Department as
the Council may wish to place conditions on how this information is
used.''

3. REQUEST RECEIVED 28 AUGUST 2006

`'Dear Mr XXX

Thank you for your email dated 28 August 2006 requesting information
regarding how many tickets Norwich City Council handed out that did not
contain both the date of issue and the date of offence; what the fines
were on these tickets (eg; how many for £30, how many for £60); and of
these, how many have already been paid and how many have not, (again
broken down for the value of the fine, if there is more than one). Please
find this information below:

1) how many Penalty Charge Notices (PCNs) Norwich City Council handed out
that did not contain both the date of issue and the date of offence:

Between the dates of 4 February 2002 and 28 August 2006, Norwich City
Council issued 172,518 PCNs which were all in a format set out inline with
guidance. Norwich City Council received an NPAS Circular MacArthur v Bury
(BC188) regarding the wording of PCNs around 1 May 2005. The circular was
considered and the Council formed the opinion that the design of our PCN
was not misleading to the recipient in any way. It was felt that the
design did not deviate from either the statutory or guideline design in
any way that could be construed as being significant, material and
potentially prejudicial and had not been an issue at any of our NPAS
adjudication hearings.

From 28 August 2006, Norwich City Council's PCNs have been amended to
further clarify the date of the contravention and the date of issue of the
notice.

2) what fines were on these PCNs (e.g. how many for £30, how many for
£60); how many of these have been paid:
All PCNs are issued at £60, however, if payment is received within 14
days, the fine is reduced by 50% to £30. If payment is not received
within the 14 days, the charge then continues to increase from £60 until
payment is made. Please see below:

A total of 94,071 PCNs had been paid at the value of £30 by 28 September
2006.
A total of 12,532 PCNs had been paid at the value of £60 by 28 September
2006.
A total of 3,262 PCNs had been paid at the value of £90 by 28 September
2006.
A total of 2,132 PCNs had been paid at the value of £95 by 28 September
2006.

3) and how many have not been paid?

The remaining 60,521 PCNs had not been paid as at 28 September 2006 (which
were issued by 28 August 2006). However, this may be due to a variety of
reasons, for example, some PCNs issued are cancelled before payment when
for example, a valid permit is produced; it can take up to 18 months to
recover the money; and process timescales can slip if correspondence from
the Appellant is received during the process.

In providing you with this information, I would like to draw your
attention to the Re-use of Public Sector Information Regulations 2005,
which came into force on the 1 July 2005. If you intend to re-use this
information, you must use the explanation provided above in full.''

4A. REQUEST RECEIVED 4 OCTOBER 2006

`'Dear Ms XXXX

Thank you for your email dated 4 October 2006, requesting information
concerning Decriminalised Parking Enforcement (DPE). Please find this
information below:

1) When did DPE commence in Norwich?
Monday, 4 February 2002.
2) Details of the revenue generated from DPE from the date of commencement
to 30 August 2006:
From commencement date (4 February 2002) until 30 August 2006, the revenue
generated from DPE was £3,416,452.98
3) Details of the revenue generated from DPE from 1st September 06 to
date:
From 1 September 2006 until current date (27 October 2006), the revenue
generated from DPE has been £38,414.45
In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use this information,
you must contact the Council's Communications Department on 01603 21 2199,
as the Council may wish to place conditions on how this information is
used.''

4B. SUBSEQUENT REQUEST RECEIVED 10 NOVEMBER 2006

`'Dear XXXX

I must apologise but I have unfortunately provided you with slightly
incorrect information. The PCNs were amended on 28 August 2006 (not the
30 August 2006). Please note that this does not change the figures
provided to you in your previous request because information regarding
revenue generated from PCNs can only be extracted from the financial
reporting system in full months.

With regards to your latest request dated 10 November 2006, you requested
1) the total number of PCNs issued between 4 February 2002 and 30 August
2006; and 2) the total number of PCNs issued between 31 August 2006 and 30
October 2006. Please find this information below, based on the assumption
that you would actually like the figures to be based on 28 August 2006:

1) Total number of PCNs issued between 4 February 2002 and 28 August 2006:
172,460 PCNs issued

2) Total number of PCNs issued between 29 August 2006 and 30 October 2006:
5,517 PCNs issued

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use this information,
you must contact the Council's Communications Department on 01603 21 2199,
as the Council may wish to place conditions on how this information is
used.

Again, I must apologise for the inaccuracy of my original response but can
confirm that the information provided above is correct as at 27 November
2006.''

5. REQUEST RECEIVED 1 FEBRUARY 2007

`'Dear Ms XXXX,

Thank you for your email dated 1 February 2007, requesting information
regarding the issue of on and off street parking fines over the past year
(or most recent 12 month period for which figures are available). Please
find this information below:

1. a) Specific to the whole of the local authority's area:
i) how many parking fines have been issued
34,400 parking fines were issued during 2006

ii) how many of these parking fines have been paid
22,000 of those parking fines have been paid (as at 9 February 2007)

iii) how much money would be raised if all fines were paid
It is not possible to provide a figure, because the total revenue would
depend on at what stage the fines were paid (the standard charge is £60
which is reduced to £30 if payment of the fine is received within 14
days. If the fine is not paid at £30 or £60, the PCN progresses to £90
then £95)

iv) how much money has been collected and how much is outstanding
£840,000 has been collected (as at 9 February 2007) and again, it is not
possible to provide a figure of monies outstanding, because the total
potential revenue would depend on at what stage the fines were paid (£30,
£60, £90 or £95)

v) how many parking wardens are in operation
The Council employ 30 Parking Attendants. However, the number of Parking
Attendants on duty at any one time depends on shifts, leave and vacancies
etc.

vi) are CCTV cameras used to issue fines
No

vii) what proportion were issued by wardens and what from CCTV cameras
N/a - No CCTV cameras are used. All PCNs (Penalty Charge Notices) were
issued by Parking Attendants
1. b) The name of the road, street, carpark or similar area that has had
the most parking fines issued:
Prince of Wales Road has had the most parking fines issued

i) how many parking fines have been issued on Prince of Wales Road
1,287 parking fines were issued in 2006

ii) how many of these parking fines have been paid
1,004 of those fines have been paid, 137 fines have been cancelled and
therefore, 146 fines are still outstanding

iii) how much money would be raised if all fines were paid from Prince of
Wales Road
It is not possible to provide a figure, because the total revenue would
depend on at what stage the fines were paid (£30, £60, £90 or £95)

iv) how much money has been collected and how much is outstanding from
Prince of Wales Road
A total of £35,000 has been collected through the 1,004 fines that have
been paid. Again, it is not possible to provide a figure of monies
outstanding, because the total potential revenue would depend on at what
stage the fines were paid (£30, £60, £90 or £95)

v) how many parking wardens are in operation on Prince of Wales Road
Normally, there would be one Parking Attendant allocated to the
operational area which includes Prince of Wales Road until 7pm, and then
there would be two Parking Attendants until 1am.

vi) are CCTV cameras used to issue fines
No

vii) what proportion were issued by wardens and what from CCTV cameras
N/a - No CCTV cameras are used. All PCNs were issued by Parking
Attendants
2) Do you keep a record of the performance of individual traffic wardens?
If so, please can you provide details of the number of tickets that the
most productive warden issued

Whilst Norwich City Council assesses a Parking Attendant's performance,
more emphasis is placed on the quality of the penalty charge notices
issued by a Parking Attendant than the quantity. In response to the
second part of your question, one Parking Attendant issued 1867 PCNs.

3) Do you keep a record of the number of tickets issued as a result of
CCTV cameras? If so, which camera has issued the most and how many

N/A - no CCTV cameras are used

4) How many parking tickets have been appealed against and what is the
outcome of each appeal - e.g. have they been in favour of the council, the
motorist or are they unresolved

The NPAS (National Parking Adjudication Service) figures for Norwich 2006
show that 119 appeals were received.
45 of the appeals were not contested.
43 of the appeals were allowed by the Adjudicator
27 of the appeals were won by the Council
4 of the appeals are yet to be decided
Please note that Norwich City Council received an NPAS Circular MacArthur
v Bury (BC188) regarding the wording of Penalty Charge Notices (PCNs)
around 1 May 2005. The circular was considered and the Council formed the
opinion that the design of our PCN was not misleading to the recipient in
any way. It was felt that the design did not deviate from either the
statutory or guideline design in any way that could be construed as being
significant, material and potentially prejudicial.

Following a case in the High Courts in London in September 2006,
concerning The London Borough of Barnet v The Parking Adjudicator, it
clearly emerged that all PCNs should contain two dates; the date of issue
and date of contravention. This decision has been relevant to Norwich
City Council in approximately 57 of the cases either Not Contested or
Allowed by the Adjudicator.

Having considered the judgement and taken legal advice, Norwich City
Council changed the format of its PCNs in August 2006, to contain both the
date of issue and the date of contravention.

5) How do you encourage your wardens to issue tickets? Please be specific
- do they have to issue a minimum number or do they receive commission

Norwich City Council does not encourage the Parking Attendants to issue
tickets, nor are they provided with minimum numbers to issue. Parking
Attendants are on a fixed salary and are not paid commission.

6) For your area, what is the cost of a fine? Please include reductions
for early payment / increases in fines for late payment etc

The standard charge is £60 which is reduced to £30 if payment of the
fine is received within 14 days. If the fine is not paid at £30 or £60,
the PCN progresses to £90 then £95.

7) How is the money raised from parking fines, spent. Please be specific
and give examples
The revenue from parking fines, is used to fund the administration of the
system, with any off-street (carparks, and housing) surplus going to the
City Council and on-street (double-yellow lines and machines in limited
bays) surplus going to the Highway Authority, Norfolk County Council, to
be spent on road improvement projects (you would need to contact Norfolk
County Council on 0844 800 8020 for further details).

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use this information,
you must contact the Council's Communications Department on 01603 21 2199,
as the Council may wish to place conditions on how this information is
used.''

6. REQUEST RECEIVED ON 5 MARCH 2007

`'Dear Mr XXXX,

Thank you for your email dated 5 March 2007, requesting information
regarding parking tickets issued by Norwich City Council in the past
financial year. Please find this information below:

1) The number of parking tickets issued by Norwich City Council in the
past financial year:
30,951 parking tickets were issued between 1 April 2006 to 5 March 2007.
2) The total number of parking fines paid:
19,652 of those parking tickets had been paid by 5 March 2007.
3) The total income this generated:
The revenue from the 19,652 parking tickets paid is £689,380.92.
4) The possible total income that this could have generated if: a)
everyone fined, had paid within the time a reduced fine applies; and b)
everyone fined, had paid after the reduced fine had expired:

For clarity, please see below the progression path of a Parking Ticket
once issued (please note that some tickets issued are cancelled before
payment; and it can take up to 18 months to recover the money):

i) The ticket is issued at £60;
ii) The ticket is reduced by 50% to £30 if payment is made within 14
days. This is to encourage early settlement without the need to enter
into litigation;

iii) Between 15 to 28 days, the ticket is payable at £60;
iv) Normally between 35 to 50 days, the owner is sent a 'Notice to Owner'
- this gives the owner a further 28 days to pay £60; challenge the
ticket; or nominate another owner if they didn't own the vehicle at the
time of the contravention;

v) Normally, if no response is received by 85 to 100 days, the ticket is
increased by 50% to £90 and the owner is sent a Charge Certificate;

vi) If no response is received by 92 to 107 days, the owner is sent a
pre-debt registration letter;
vii) If no response is received by 106 to 121 days, the debt is registered
at the Traffic Enforcement Centre, Northampton County Court - a £5
registration fee is added to the ticket value - now £95;

viii) If no response is received by 141 to 156 days, the Council applies
for the authority to issue a warrant of execution;

viiii) If no response is received by 143 to 158 days, authorised warrants
of execution are forwarded to bailiffs for execution;

x) Warrants stay valid for 1 year from the date of issue;
NB. It should be noted that the above timescales can slip if
correspondence from the Appellant is received during the process.

Therefore, the possible total income that the 30,951 tickets would
generate if:
a) all were paid within 14 days of issue:
£928,530 (£30 x 30,951 tickets).

b) all were paid after 14 days of issue:
It is not possible to provide a figure, because the total revenue would
depend on at what stage the tickets were paid (e.g. £60, £90, £95 -
please see explanation above)

5) The total amount the council spent on parking attendants or paid
contractors to provide parking attendants, over the same period:

The 2006/07 staff cost for employing Parking Attendants is £667,241.

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use this information,
you must contact the Council's Communications Department on 01603 21 2199,
as the Council may wish to place conditions on how this information is
used.''

7. REQUEST RECEIVED ON 3 APRIL 2007

''Dear Mr XXXX,

Thank you for your email dated 3 April 2007 requesting details of penalty
charge notices issued by Norwich City Council in 2006/7.

You specifically asked for the information to be broken down per street to
show:

a) The total monetary value of the Penalty Charge Notices Issued;
b) The total number of Penalty Charge Notices Issue;
c) The total amount paid in fines; and
d) The amount outstanding in unpaid fines.

Please find this information on the attached spreadsheet.

<<PCNs 2006-07.xls>>

The information being provided can only be reused if the following
explanation accompanies it in full:

"1) Some fines issued are cancelled before payment; and

2) It can take up to 18 months to recover the money. The progression path
is as follows:

a) The PCN is issued at £60;
b) The PCN is reduced by 50% to £30 if payment is made within 14 days.
This is to encourage early settlement without the need to enter into
litigation;

c) Between 15 to 28 days, the PCN is payable at £60;
d) Normally between 35 to 50 days, the owner is sent a 'Notice to Owner' -
this gives the owner a further 28 days to pay £60, challenge the PCN or
nominate another owner if they didn't own the vehicle at the time of the
contravention;

e) Normally, if no response is received by 85 to 100 days, the penalty
charge is increased by 50% to £90 and the owner is sent a Charge
Certificate;

f) If no response is received by 92 to 107 days, the owner is sent a
pre-debt registration letter;
g) If no response is received by 106 to 121 days, the debt is registered
at the Traffic Enforcement Centre, Northampton County Court - a £5
registration fee is added to the penalty charge - now £95;

h) If no response is received by 141 to 156 days, the Council applies for
the authority to issue a warrant of execution;

i) If no response is received by 143 to 158 days, authorised warrants of
execution are forwarded to bailiffs for execution;

j) Warrants stay valid for 1 year from the date of issue;
NB. It should be noted that the above timescales can slip if
correspondence from the Appellant is received during the process."

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use this information,
you must contact the Council's Communications Department on 01603 21 2199,
as the Council may wish to place conditions on how this information is
used.''

8. REQUEST RECEIVED 2 JULY 2007

`'Dear Ms XXXX

Thank you for your email received on 2 July 2007, requesting information
regarding Penalty Charge Notices. You specifically asked for:

1) The number of penalty charge notices issued by Norwich City Council
broken down by each individual street and car park in the financial years
2006-07 and 2005-06:

Please refer to the attached spreadsheets.

<<PCNs SW issued by Location 06-07.xls>> <<PCNs SW issued by Location
05-06.xls>>
2) The amount of money collected by the council for each street to date:
Please refer to the attached spreadsheet.

<<PCNs SW money collected to date.xls>>
3) The number of successfully challenged fines to date in each street:
Please refer to the attached spreadsheet.

<<PCNs SW Successfully Challenged Fines.xls>>
In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use this information,
you must contact the Council's Communications Department on 2199 or 2336
and as the Council may wish to place conditions on how this information is
used.''

9. REQUEST RECEIVED 27 SEPTEMBER 2007

`'Dear Mr XXXX,

Thank you for your letter received 27 September 2007, requesting
information regarding Penalty Charge Notices (PCNs) issued by Norwich City
Council between 1 January 2007 and 1 September 2007. Please find this
information below:

1) How many fixed penalty tickets have been issued by Norwich City Traffic
Wardens for Parking contraventions since 1 January to 1 September 2007?

20,668 PCNs were issued by Norwich City Council between 1 January to 1
September 2007.

2) How many fixed penalty tickets have been issued for parking
contraventions on Guildhall hill/St Giles?

18 PCNs were issued on Guildhall Hill, and 448 PCNs were issued on St
Giles Street between 1 January and 1 September 2007.

3) How many fixed penalty tickets have been rescinded by Norwich City
Council?

3,127 PCNs were rescinded by Norwich City Council during 1 January to 1
September 2007.

4) How many fixed penalty tickets have been issued to Norwich City Council
owned vehicles or City Care vehicles between 1 January and 1 September
2007?

We do not hold this data. We do not find out who the registered keepers
of the vehicles are, unless the PCN is challenged or not paid.

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use this information,
you must contact the Council's Communications Department on 2199 or 2336
and as the Council may wish to place conditions on how this information is
used.''

10. REQUEST RECEIVED 2 APRIL 2008

`'Dear Mr XXXX
 
Thank you for your email dated 2 April 2008 requesting information about
parking penalty charge notices.  Please find below the information you
requested.

 
1. The number of parking penalty charge notices issued by Norwich City
Council in the past financial year (i.e. 1 April 2007 to 31 March
2008)    27,223

2. The total number of those notices which had been paid by 31
March.  22158 
3. The total income the paid tickets generated.     £670,981.74 
average PCN cost £30.28 
4. The possible total income which could have been
generated.  £1621.920 if paid at £60  
In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact the Council's Communications Department, as the
Council may wish to place conditions on how this information is used.''

11. REQUEST RECEIVED 26 AUGUST 2008
`'Dear Mr XXXX,
Thank you for your request for information concerning the issue of Penalty
Charge Notices in the Coslany Street area. Please find below the
information you requested.

There has been 9 Penalty Charge Notices issued between April 08 - Sept 08,
1 by CEO 403, 8 by all other CEO, 7 paid, 1 at DVLA, 1 NTO stage.

The parking attendants CEO's are given the authority to issue tickets when
a contravention occurs. They are allocated a beat each day; they do not
repeat that beat for a number of days. With regards to PCN NR78035503,
the vehicle was parked on double yellow line with double flashes. This
means no loading or unloading at any time and would result in an instant
ticket.

It is not possible to identify the breakdown of income for a particular
permit area as you have requested. I attach a spreadsheet of the patrol
times for the city centre which includes Coslany Street.

It is not possible to identify the skip from the information you provided,
if you require this information please provide details of the skip company
concerned.

If In providing you with this information I would like to draw your
attention to the Re-use of Public Sector Information Regulations 2005,
which came into force on the 1 July 2005. If you intend to re-use the
information provided, you must contact the Council's Communications
Department, as the Council may wish to place conditions on how this
information is used.''

12. REQUEST RECEIVED 3 OCTOBER 2008
`'Dear Ms XXXX
 
Thank you for your email dated 3 October 2008.
1. How much income was received for Parking Services, split between On and
Off Street if possible and also split the income if possible - for
example, ticket sales, PCNs, Season Tickets etc

2. How much was the expenditure for Parking Services, again split between
On and Off Street if possible.
Please find attached the information you requested

  <<Parking Income & Expenditure-for Peterborough Council.xls>>
In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact the Council's Communications Department, as the
Council may wish to place conditions on how this information is used.''

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact this office as the Council may wish to place
conditions on how this information is used.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Telephone: 01603 212416
Email: [email address]

show quoted sections

Crowley, Sara, Norwich City Council

1 Attachment

Dear Mr Houston,

I am writing in response to your request of 12 August 2009 regarding
information on Penalty Charge Notice (PCN) issues.

Please find below the information you requested on the attached
spreadsheets for Q1. (that was too large to send with the original email)

1. I would like to request the raw data set of parking tickets issued in
the name of the council within the last five year period (22 July 2004
till now) broken down by: date, time,location,narrative of infraction,
current status of case, next status of case, transaction details, (ie.
date, time and method of payments made), officer ID

We have had to break the information into 5 excel spreadsheets. They
include all of the information that you have requested with the exception
of the next status of case and officer ID. (please refer to first email
for notes on this)

Due to the extremely large volume of the spreadsheet, I have been unable
to email them all together. I will try to send them seperately.

<<Qry foi 24AUG09 220704-220705.xls>>

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact this office as the Council may wish to place
conditions on how this information is used.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Telephone: 01603 212416
Email: [email address]

show quoted sections

Crowley, Sara, Norwich City Council

1 Attachment

Dear Mr Houston,

I am writing in response to your request of 12 August 2009 regarding
information on Penalty Charge Notice (PCN) issues.

Please find below the information you requested on the attached
spreadsheets for Q1. (that was too large to send with the original email)

1. I would like to request the raw data set of parking tickets issued in
the name of the council within the last five year period (22 July 2004
till now) broken down by: date, time,location,narrative of infraction,
current status of case, next status of case, transaction details, (ie.
date, time and method of payments made), officer ID

We have had to break the information into 5 excel spreadsheets. They
include all of the information that you have requested with the exception
of the next status of case and officer ID. (please refer to first email
for notes on this)

Due to the extremely large volume of the spreadsheet, I have been unable
to email them all together.

Please see below the second spreadsheet out of 5

<<Qry foi 24AUG09 220705-220706.xls>>

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact this office as the Council may wish to place
conditions on how this information is used.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Telephone: 01603 212416
Email: [email address]

show quoted sections

Crowley, Sara, Norwich City Council

1 Attachment

Dear Mr Houston,

I am writing in response to your request of 12 August 2009 regarding
information on Penalty Charge Notice (PCN) issues.

Please find below the information you requested on the attached
spreadsheets for Q1. (that was too large to send with the original email)

1. I would like to request the raw data set of parking tickets issued in
the name of the council within the last five year period (22 July 2004
till now) broken down by: date, time,location,narrative of infraction,
current status of case, next status of case, transaction details, (ie.
date, time and method of payments made), officer ID

We have had to break the information into 5 excel spreadsheets. They
include all of the information that you have requested with the exception
of the next status of case and officer ID. (please refer to first email
for notes on this)

Due to the extremely large volume of the spreadsheet, I have been unable
to email them all together.

Please see below the third spreadsheet out of 5

<<Qry foi 24AUG09 220706-220707.xls>>

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact this office as the Council may wish to place
conditions on how this information is used.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Telephone: 01603 212416
Email: [email address]

show quoted sections

Crowley, Sara, Norwich City Council

1 Attachment

Dear Mr Houston,

I am writing in response to your request of 12 August 2009 regarding
information on Penalty Charge Notice (PCN) issues.

Please find below the information you requested on the attached
spreadsheets for Q1. (that was too large to send with the original email)

1. I would like to request the raw data set of parking tickets issued in
the name of the council within the last five year period (22 July 2004
till now) broken down by: date, time,location,narrative of infraction,
current status of case, next status of case, transaction details, (ie.
date, time and method of payments made), officer ID

We have had to break the information into 5 excel spreadsheets. They
include all of the information that you have requested with the exception
of the next status of case and officer ID. (please refer to first email
for notes on this)

Due to the extremely large volume of the spreadsheet, I have been unable
to email them all together.

Please see below the fourth spreadsheet out of 5

<<Qry foi 24AUG09 220707-220708.xls>>

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact this office as the Council may wish to place
conditions on how this information is used.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Telephone: 01603 212416
Email: [email address]

show quoted sections

Crowley, Sara, Norwich City Council

1 Attachment

Dear Mr Houston,

I am writing in response to your request of 12 August 2009 regarding
information on Penalty Charge Notice (PCN) issues.

Please find below the information you requested on the attached
spreadsheets for Q1. (that was too large to send with the original email)

1. I would like to request the raw data set of parking tickets issued in
the name of the council within the last five year period (22 July 2004
till now) broken down by: date, time,location,narrative of infraction,
current status of case, next status of case, transaction details, (ie.
date, time and method of payments made), officer ID

We have had to break the information into 5 excel spreadsheets. They
include all of the information that you have requested with the exception
of the next status of case and officer ID. (please refer to first email
for notes on this)

Due to the extremely large volume of the spreadsheet, I have been unable
to email them all together.

Please see below the fifth and final spreadsheet out of 5

<<Qry foi 24AUG09 220708-270809.xls>>

In providing you with this information I would like to draw your attention
to the Re-use of Public Sector Information Regulations 2005, which came
into force on the 1 July 2005. If you intend to re-use the information
provided, you must contact this office as the Council may wish to place
conditions on how this information is used.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Telephone: 01603 212416
Email: [email address]

show quoted sections

Sara,

I think part 3 may be missing, please see what was received here:

http://www.whatdotheyknow.com/request/pa...

Thanks,
Neil

Crowley, Sara, Norwich City Council

1 Attachment

Dear Mr Houston

Part 3 is under the on the website under the heading that says:

'Please see second spreadsheet out of 5'

However,I have sent it again for you. Please see the second spreadsheet
attached.

In providing you with this information I would like to draw your
attention to the Re-use of Public Sector Information Regulations 2005,
which came into force on the 1 July 2005. If you intend to re-use the
information provided, you must contact this office as the Council may
wish to place conditions on how this information is used.

Thanks and regards

Sara Crowley
Trainee Committee Officer, Democratic Services
Norwich City Council
Telephone: 01603 212416
Email: [email address]

show quoted sections